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86 answers

Windows 8.1 Pro Secure Build isnt configured correctly build 9600 watermark

I have recently downloaded the Windows 8.1 Pro version and I now have a "Secure Build isnt configured correctly build 9600" watermark on my desktop. I updated from windows 8 pro to 8.1. I tried to configure the bios to enable secure boot I cant…

Windows for home | Previous Windows versions | Install and upgrade
asked 2013-10-17T20:36:04+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Can't enable or install .NET Framework 3.5 in Windows 8.1 PRO 64-bit

I continually receive the message in a dialogue that "Windows couldn't complete the requested changes. The system cannot find the file specified. Error code: 0x80070002" I have not been able to find my way around it.  Running on a 4770K…

Windows for home | Previous Windows versions | Apps
asked 2014-02-08T14:22:54+00:00
Anonymous
86 answers

Can't change lock screen on windows 8.1

I tried to change my lock screen in the photos app. First of all it took forever and finally I got a message that said can't change lock screen/make sure the file isn't damaged and try again. I tried this with five other pictures and I got the same…

Windows for home | Previous Windows versions | Accessibility
asked 2013-12-10T22:49:57+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Can not delete PDF files in Windows File Explorer

I am reviewing files in Windows File Explorer with the Preview Pane active so I can see what the file is. When I want to delete a file I do right click/Delete or use the Delete button on the Ribbon. However, when I come to a PDF file that I no longer …

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2013-11-19T14:25:27+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Touchpad not working on Windows 8

My touchpad is not working after upgrading to Windows 8 Professional. I have a Lenovo Ultrabook u300s, the touchpad i believe is Cypress Trackpad. The mouse cursor simply doesnt move but I notice if I click the button it will response. I have…

Windows for home | Previous Windows versions | Devices and drivers
asked 2012-11-08T17:55:00+00:00
Anonymous
86 answers

“Microsoft Solitaire Collection” game crashes with the error.

Original Title: Microsoft Solitaire Collection - Buggy, Crashes, and Resets Stats and Challenges I'm having a terrible time with the Solitaire Collection for Windows 8. It frequently crashes, and now, for the second time THIS MONTH, it has reset my…

Windows for home | Previous Windows versions | Gaming
asked 2012-11-12T15:24:38+00:00
Anonymous
86 answers

Windows 8 Start Screen and Apps Not Responding

I upgraded to Windows 8 Pro on its release date.  It had been working fine for me until yesterday (11/16/2012).  Suddenly, I can't get the Start screen to respond.  I'm unable to launch apps, access the Charms bar, etc.  By pressing WinKey + D multiple …

Windows for home | Previous Windows versions | Performance and system failures
asked 2012-11-17T18:46:01+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Want to search ONLY file names in Windows 7 Explorer?

I usually just want to seach for a "word in a file & folder name" -- and often can give a a date range. In Windows 7 Explorer, as soon as I type the word, I get all files that contain the word in the content, as well.  How can I have it …

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2011-02-06T06:17:16+00:00
Anonymous
86 answers

My computer keeps shutting down...help please!

My computer shuts down unexpectedly...no warnings no error messages. I just installed Windows 7 successfully and it shut down after a few minutes online. Sometimes it shuts down after 2 or 3 minutes, sometimes longer. I was hoping it was a virus, so I…

Windows for home | Previous Windows versions | Windows update
asked 2010-05-06T02:04:42+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

How do I add search filters?

When trying to search I click in the search field in my file explorer window. I see "Add a search filter" and a couple options below that "Date Modified" &  "Size" that I can select. How do I add more…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2009-11-12T04:08:15+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

How do you disable the taskbar preview window pop-ups?

how do you completely disable the preview window that pops up when your mouse pointer hovers over an item on the taskbar? the only thing i've been able to do is turn off the desktop composition option, which turns the preview windows into lists. i…

Windows for home | Previous Windows versions | Accessibility
asked 2009-11-08T06:11:28+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Win 7 Desktop does not auto-refresh

Saw another thread on this, but no solution.  Two different laptops, both clean installs.  Intermittently, when I delete or move files on the desktop, the icon remains.  I have to manually refresh to clear the deleted/moved files. Any ideas?

Windows for home | Previous Windows versions | Accessibility
asked 2009-11-04T03:31:49+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Optiarc DVD RW AD-7560A ATA DEVICE don't work

My DVD/CD ROM don't work.  Device Manager shows a "!" on the Optiarc DVD RW AD-756A ATA DEVICE.  1. Device status shows ( this device cannot start. (code 10) ).  2. Updated Driver....shows the that best driver software for device is…

Windows for home | Previous Windows versions | Devices and drivers
asked 2009-03-14T06:32:47+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Windows 7 driver installation for a Cannon EOS Digital Rebel Camera

I have tried several times to install the disk that came with my Cannon EOS Digital Camera but Windows 7 does not recognize the drivers, Windows XP did with no issues.  Cannon says their old driver is compatable with Windows 7.  Can anyone help?

Windows for home | Previous Windows versions | Devices and drivers
asked 2010-02-22T13:02:33+00:00
Anonymous
86 answers

Why I can't redeem Robux in Microsoft rewards

The Robux is in stock in Microsoft rewards. But every time when I tried to redeem with Microsoft Rewards, but it always showed "There’s an issue with your account or order". What happen?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,356 questions
asked 2023-06-21T03:18:20+00:00
Anonymous
86 answers

Surface Pro 7 type cover stops working, driver disappears?

my brother just bought the surface pro 7, and initially the keyboard works, but after closing the type cover, once he returns, the keyboard does not work anymore, the driver cannot even be found. We tried all fixes, nothing except factory reset worked. …

Surface | Surface Pro | Install and update
asked 2019-10-26T23:50:07+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Severe banding and dark greys display as black

Hi there, I've had a Surface 2 Pro for a month or so.  Haven't done anything funky with the display that I know of but recently I noticed some really bad things going on in the dark areas of images on the screen.  This is a big deal to me as I use this…

Surface | Surface Pro | Power and battery
asked 2013-12-17T00:58:57+00:00
Anonymous
86 answers

Surface Dock USB ports not working - Dock Updater repeatedly fails

I have Surface book 13.5, and Surface Dock. USB ports on the dock are not working. Running Surface Dock updater says I need to power cycle the dock, although I already did it several times. Event viewer reports error code 12105, with message:…

Surface | Accessories | Surface Dock
asked 2018-01-02T11:42:03+00:00
Anonymous
85 answers

Why has there been a 50% increasing the price of Microsoft 365 Personal? This is an extraordinary increase and unaffordable for most people .

Why has there been a 50% increasing the price of Microsoft 365 Personal? This is an extraordinary increase and unaffordable for most people .

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2024-12-04T21:10:24+00:00
Anonymous
85 answers

Unexpected charge on my bank account

Hi Unexpected charge on my bank account, would like to investigate and cancel, ultimately asking for refund. Please confirm how to Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2024-02-29T08:13:40+00:00
Anonymous