706 questions
1 answer
error message when try to purchase $30 extended security
windows 10 offers me the option to buy extended security for $30. However, I keep getting an error message and cannot purchase it.
Windows for home | Windows 10 | Extended Security Update (ESU)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 66%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES_%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Microsoft 365 & Office billing & subscriptions
I need to change my region so I can buy an upgrade on Microsoft 365 Office
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,041 questions
asked
2026-09-12T00:33:06.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jose Luis Alvan
0
Reputation points
answered
2026-09-12T02:15:38.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,365
Reputation points
Independent Advisor
2 answers
Hacked by "Trojan:Script/Wacatac.H!ml"
I unknowingly installed a virus and windows labelled it as "Trojan:Script/Wacatac.H!ml". After the windows defender supposedly quarantined the virus my accounts got hacked anyways and started posting weird screenshots on my social media. Every…
Windows for home | Other | Security and privacy
2,783 questions
asked
2026-09-12T01:16:59.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
patrick kvaale
0
Reputation points
answered
2026-09-12T02:13:10.18+00:00
_AW_
69,121
Reputation points
Volunteer Moderator
0 answers
How to Bind multiple entities, e.g. Department, Room, and Patient entities at one time?
https://microsoftlearning.github.io/mslearn-fabric/Instructions/Labs/23-build-ontology-manually.html#bind-entity-types-to-data When building ontology manually, please guide on How to Bind multiple entities, e.g. Department, Room, and Patient entities at…
Community Center | Discuss the Q&A site | Site suggestion
Community Center | Discuss the Q&A site | Site suggestion
Recommendations for improving the Microsoft Q&A website
40 questions
asked
2026-09-12T02:12:10.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 43%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Heidi Wang
0
Reputation points
asked
2026-09-12T02:12:10.0833333+00:00
Heidi Wang
0
Reputation points
2 answers
Hyper-V Saved-State VM Migration Fails Due to Missing Encryption Keys
Hi all, We are migrating several Hyper-V virtual machines that were left in a Saved State to a new Hyper-V host. The VM configuration and saved-state files were copied successfully, but the new host cannot resume the VMs because it does not have the…
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
asked
2026-09-12T01:29:32.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 77%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
John Wilson
20
Reputation points
answered
2026-09-12T02:11:19.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
30,960
Reputation points
Independent Advisor
1 answer
My account got hacked
My account got hacked when I tried to complete verification on a discord server, then I entered the single-use code, I thought it was safe until I see that my security info was changed. Then I tried logging in but I am too late, they deleted my account…
Windows for home | Other | Security and privacy
2,783 questions
asked
2026-09-12T02:05:40.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Davy Chiang
0
Reputation points
edited the question
2026-09-12T02:11:00.9333333+00:00
Davy Chiang
0
Reputation points
1 answer
Word opening in Track Changes mode
How can I remove Track Changes from opening when I open a new document? This is a new development with the updated version 16.112.4. I have tried to look for a fix to no avail. Please advise.
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
869 questions
asked
2026-09-11T21:53:26.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
challenged
0
Reputation points
answered
2026-09-12T02:06:52.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
1 answer
How to add entity with a batch ?
Currently adding multiple entities one by one when building an ontology. please share a method/way to add entities with a batch.
Microsoft Copilot | Other
2,114 questions
asked
2026-09-12T01:59:15.75+00:00
Heidi Wang
0
Reputation points
answered
2026-09-12T02:02:33.37+00:00
Heidi Wang
0
Reputation points
1 answer
moving grouped files in onedrive not working
Hi there I seem to be having issues moving grouped files from 1 folder to another inside onedrive? I can select 1 photo at a time and the move here button is activated but when I select more than 1 it is not?? I have refreshed the page and closed and…
Windows for home | Windows 11 | Windows update
15,478 questions
asked
2026-09-11T21:11:48.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE3%3C/text%3E%3C/svg%3E)
Envy 3d Landscape Design Jeff
0
Reputation points
edited an answer
2026-09-12T02:02:08.42+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
2 answers
Failure of updates KB5126052 & (KB5124008) (26200.9445) now microsoft apps won't work.
My computer is unable to complete the two updates listed above and comes up with installation error code 0x800706ba and 0x800706be. Since it has been trying to do these two updates I am unable to access any of my Microsoft apps. Edge opens for a few…
Windows for home | Windows 11 | Windows update
15,478 questions
asked
2026-09-11T22:52:10.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 63%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sylvia Schmolling
0
Reputation points
answered
2026-09-12T02:01:22.88+00:00
CrazyKats
19,245
Reputation points
Volunteer Moderator
1 answer
Monitoring Queues and Delivery Issues
Hi All, I have four Exchange servers in a DAG: exch01.mydomain.com exch02.mydomain.com exch03.mydomain.com exch04.mydomain.com I have placed exch01.mydomain.com into maintenance mode. I would like to monitor the Exchange environment to make sure…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,201 questions
asked
2026-09-12T00:48:01.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,186
Reputation points
edited an answer
2026-09-12T02:00:12.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,265
Reputation points
Independent Advisor
0 answers
I need the drivers for ACPI\MSFT0101
In the Windows 7 system, I found that in the Device Manager, the "Unknown Device" labeled as "Microsoft ACPI-Compliant System" was displayed. Therefore, in the Device Manager, I right-clicked on the unknown device and selected…
Windows for home | Previous Windows versions | Devices and drivers
35,499 questions
asked
2026-09-12T01:56:55.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZL%3C/text%3E%3C/svg%3E)
ZhongChi Liao
0
Reputation points
asked
2026-09-12T01:56:55.0333333+00:00
ZhongChi Liao
0
Reputation points
1 answer
how to get access to files now kept from unloading into Quicken by Cloud
Get protected access blocked notice when try to get stored data into Quicken
Windows for home | Windows 10 | Files, folders, and storage
23,590 questions
asked
2026-09-11T20:21:32.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Melton Denton
0
Reputation points
answered
2026-09-12T01:56:41.9066667+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
1 answer
How to stop xbox.com login from immediately signing me out loop
My xbox.com login on one of my emails doesn't work, whenever I try to log in on any other website, xbox app or microsoft.com ect it all works fine and there is no issues with my account but when I try to login on xbox.com, the xbox logo pules 3 times…
Windows for home | Windows 11 | Gaming
5,320 questions
asked
2026-09-11T19:52:41.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lucas wait
0
Reputation points
answered
2026-09-12T01:52:57.8866667+00:00
Hendrix-V
18,605
Reputation points Microsoft External Staff
Moderator
0 answers
Account name change
I have a msoft authenticator account with a domain name that is now defunct. Can I delete this and create a new account with an email address instead ?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,406 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
2 answers
Bluetooth Keyboard will not connect (Windows 11)
Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?
Windows for home | Windows 11 | Devices and drivers
24,324 questions
asked
2026-09-11T13:46:52.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 65%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Schiavi
0
Reputation points
commented
2026-09-12T01:50:42.78+00:00
Patricia Schiavi
0
Reputation points
1 answer
Can't find webinar recording
Hello, I cannot seem to locate a webinar recording from earlier this week. I have searched all of the appropriate places, but it is nowhere to be found. I have the permissions to record and access recordings. How can I troubleshoot?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
914 questions
asked
2026-09-12T00:45:58.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kaitlyn Walker-Tillett
0
Reputation points
edited an answer
2026-09-12T01:47:17.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,000
Reputation points
Independent Advisor
1 answer
Issue with Microsoft Word Android application on Android version 16 - Ribbon hiding the text area
Hi, I recently upgraded my Android device to a Samsung Galaxy S24, and I noticed that in the "Edit" mode, the ribbon above the keyboard is hiding the line of text that I am typing, if I am modifying a document and I want to write on the last…
Microsoft 365 and Office | Word | For home | Android
Microsoft 365 and Office | Word | For home | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
414 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
How to cancel Minecraft subscription?
I can't seem to cancel my minecraft marketplace subscription?? When I'm going to cancel on my microsoft account, I'm definitely signed in to the right account but it just doesn't show up as a subscription?
Windows for home | Windows 11 | Gaming
5,320 questions
asked
2026-09-11T22:31:55.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 9%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Natalia Chlebowska
0
Reputation points
answered
2026-09-12T01:42:06.45+00:00
paulr0511
48,365
Reputation points
Independent Advisor
0 answers
microsoft rewards - redeem
Hello Microsoft support, I am a loyal user who has been using the Microsoft ecosystem for over 10 years. Since 2026, I have participated in the Rewards program and have referred my family to join. However, recently my family’s reward redemptions were…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,299 questions
asked
2026-09-12T01:41:53.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tran Duy Anh - IT
0
Reputation points
asked
2026-09-12T01:41:53.82+00:00
Tran Duy Anh - IT
0
Reputation points