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in microsoft 365 Excel and Word are showing grey cells

microsoft 365 is no longer working for us. when i want to safe my workings in Excel and Word the "save" button is grey.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T15:14:06.5766667+00:00
Eamon Cotter 0 Reputation points
answered 2026-09-16T15:47:00.27+00:00
DaveM121 936.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Human Support Request – Recovery of Old Blocked Account

I am writing to request a manual verification and access recovery for my personal Hotmail/Microsoft account, created during my teenage years. The access to my account was blocked between the years 2020 and 2022 due to automated security systems. The…

Outlook | Web | Outlook.com | Email
asked 2026-09-16T14:59:40.4366667+00:00
Maryna Cardoso Santos 20 Reputation points
commented 2026-09-16T15:46:55.1+00:00
Maryna Cardoso Santos 20 Reputation points
1 answer

The momen I turn HDR on, monitor screen goes completely black.

Hi, I have MSI katana laptop with Nvidia RTX 3060 gpu and Gigabyte Aorus F048U 4k 120hz monitor. I have latest Windows 11 home 25H2 build. All graphics drivers and everything else are up to date. The problem I'm facing is that when I toggle HDR on the…

Windows for home | Windows 11 | Display and graphics
asked 2026-03-05T17:26:04.4666667+00:00
Sensejusas 5 Reputation points
commented 2026-09-16T15:45:38.5133333+00:00
Karl Zachry 0 Reputation points
2 answers

it wont let me save to my files

it wont let me save my template to my files to submit it in my drop box for my college assignament

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-09-15T00:57:16.52+00:00
Mohamadali Saad 0 Reputation points
commented 2026-09-16T15:39:17.3966667+00:00
Alina Le 5,495 Reputation points Independent Advisor
2 answers

unable to renew AI-102

i got an email to renew my certificate but now i am unable to do so.

Community Center | Not monitored
asked 2026-09-16T12:58:09.22+00:00
Wazida Naashit Ansari 0 Reputation points
answered 2026-09-16T15:38:59.9266667+00:00
Julian Sharp 44,031 Reputation points
2 answers

Spelling correction in my profile name

Hi, There is a spelling mistake in my profile name. How can I change or update it?

Community Center | Not monitored
asked 2026-09-16T13:00:25.56+00:00
Sakthi Muthu Kumar 0 Reputation points
answered 2026-09-16T15:37:53.2766667+00:00
Julian Sharp 44,031 Reputation points
4 answers

My Certificate is expiring and I am not able to find the renew option , please help asap before the exam expire .

My Certificate is expiring and I am not able to find the renew option , please help asap before the exam expire .

Community Center | Not monitored
asked 2026-09-16T13:21:42.3+00:00
Azaz Naeem 0 Reputation points
answered 2026-09-16T15:36:39.0066667+00:00
Julian Sharp 44,031 Reputation points
1 answer

Fatal Error from Microsoft Defender

Hey!! Microsoft is sending me notification "Turn on virus protection" -> "Virus protection is turned off. Tap or click to turn on Microsoft Defender Antivirus" Obviously it is already on and when clicking, it just open the MS…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T14:29:12.8233333+00:00
jatin 0 Reputation points
answered 2026-09-16T15:35:18.4833333+00:00
Ramesh 181.9K Reputation points Volunteer Moderator
2 answers

Renewal - Certification

Hello Team, Good day Just want to know if I can still take the renewal for my 2 certification? Regards, Jeem

Community Center | Not monitored
asked 2026-09-16T14:25:07.6266667+00:00
Jeem Daniel Barcial 0 Reputation points
answered 2026-09-16T15:34:14.32+00:00
Julian Sharp 44,031 Reputation points
2 answers

Unable to install Windows Security Update (KB5129195) (26200.9457)

Unable to install Windows Security Update (KB5129195) (26200.9457) with Install error Install error - 0x800f0831. I have tried several times. I am also unable to do the troubleshooter.

Windows for home | Windows 11 | Windows update
asked 2026-09-16T15:04:22.49+00:00
Robin Gallardo 5 Reputation points
answered 2026-09-16T15:33:02.78+00:00
Ramesh 181.9K Reputation points Volunteer Moderator
2 answers

Sole Global Administrator locked out by MFA — Tenant Recovery required

I am the sole Global Administrator of my Microsoft 365 tenant. My password works and I have successfully reset it, but Microsoft Authenticator MFA no longer works. Push notifications do not arrive, verification codes are rejected, and “Sign in another…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T13:40:58.12+00:00
Andrei Matylevich 0 Reputation points
commented 2026-09-16T15:29:49.6866667+00:00
Lin v 1,465 Reputation points Independent Advisor
1 answer

Partner Center account verification blocked (ref 715-123160) — and cannot create a support request

I'm completing Partner Center account verification (Developer / Microsoft 365 and Copilot) to publish a free Office add-in to AppSource. After updating my Legal business profile and submitting, I get: "Microsoft runs on trust… your request was…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

789 questions
asked 2026-08-27T11:24:23.8566667+00:00
krupal ghori 0 Reputation points
edited the question 2026-09-16T15:28:57.92+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

i am admin and can nit log into admin account because i deleted the Authenticatior app from my phone

i try to log into the admin center and i am not able to receive code. Enter the code displayed in the authentitor app on you mobile phone. i am not receiving this code

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T13:00:25.99+00:00
Nancy Fernandes 0 Reputation points
edited the question 2026-09-16T15:28:33.6933333+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Cannot deinstal Office

Hi! I cannot reinstall office, most files seem to be gone but a couple like "Microsoft OneNote - en-gb" are still present, and when I try to remove them one by one, I receive error 30198-25. I tried to run the online repair tool, it gives and…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-15T13:10:05.0266667+00:00
Nataliia 0 Reputation points
commented 2026-09-16T15:25:39.73+00:00
Kristen Tran 2,040 Reputation points Independent Advisor
1 answer

Auto create charts

I regularly create the same chart from different data tables in Excel. The data range changes each time, but I always want to create a Clustered Column Chart using the selected data. Currently, I have to select the table, go to Insert → Column Chart →…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T15:33:59.92+00:00
Pyjama Double 0 Reputation points
commented 2026-09-16T15:21:23.2033333+00:00
Elena-VH 1,890 Reputation points Independent Advisor
2 answers

Microsoft 365 Family I was charged 107.42 for this but my

Microsoft*Microsoft 365 P425-6816830 WA - 6847 I was charged 107.42 for this but my Subscription expires on march 25 2027,It looks like i Have two accounts but this one does not show on my account

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-16T14:41:02.0133333+00:00
Harold Wade 0 Reputation points
answered 2026-09-16T15:16:18.9133333+00:00
DaveM121 936.1K Reputation points Independent Advisor
0 answers

Windows attempting to disable and enable Sysmon constantly

Hello, We have been seeing issues with Sysmon since MS included it in the March 2026 Windows LCU. Since it was included, I have noticed these entries every few minutes. The Setup Event log will show these entries every few min as if Windows/DISM is…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,400 questions
asked 2026-09-16T15:14:32.72+00:00
Mike G 81 Reputation points
2 answers One of the answers was accepted by the question author.

Apply rules to junk folder??

Will Microsoft ever let us apply filters to the junk folder? I receive hundreds of e-mails to my spam folder with the same 10 fake company names that I have to sift through to make sure no important e-mails were accidentally sent to my spam folder; which…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T19:52:43.64+00:00
Jace T 20 Reputation points
commented 2026-09-16T15:14:16.46+00:00
Hornblower409 15,950 Reputation points
0 answers

2FA not letting me get into my account

I have 2fa on my account but I no longer have access to the phone number to use the authentication app so if I can’t sign in to the app I can’t authenticate to get into my email which is connected to everything my Snapchat Xbox live instagram twitch all…

Microsoft Security | Microsoft Authenticator
asked 2026-09-16T15:12:52.1433333+00:00
J J 0 Reputation points
1 answer

Locked out of account after 2 mfa auth reinstall iphone

Hello I need some help i have tried contacting ms support no luck , I have been locked out of my azure tenenet and account after having my iphone re installed the 2mfa did not sign in how do i get help

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T13:27:04.19+00:00
vijay gulzar 0 Reputation points
edited the question 2026-09-16T15:11:49.43+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator