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Unable to use my microsoft 365 subscription. Have been trying to get assistance since mid-June.

Please connect me to a live agent. I have microsoft subscription & unable to use since mid-June. This is my 4th attempt to get usable help.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T23:30:58.5+00:00
Jo Dunaway 0 Reputation points
answered 2026-09-16T02:40:31.79+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor
1 answer

A refund on a ms 365 subscription

Good afternoon, Today the sum of $179.00 was taken from my account as a yearly payment for using 365. As I do not have this software installed on my device, I require a full refund. Thanks Duncan Frew

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T05:09:36.0766667+00:00
Duncan Frew 0 Reputation points
edited an answer 2026-09-16T02:34:42.1433333+00:00
GsN5034 - IA 77,475 Reputation points Independent Advisor
1 answer

EDGE fica abrindo várrias vezes por dia. Como parar.

O EDGE fica abrindo várias vezes por dia.Como fazer para ela não abrir mais.

Microsoft Edge | Other | Windows 11
asked 2026-09-14T18:36:07.4866667+00:00
ricardo faiet 0 Reputation points
commented 2026-09-16T02:29:11.8466667+00:00
Emma1-N 13,315 Reputation points Microsoft External Staff Moderator
1 answer

My Computer will not let me sign on.

I reset and tried to sign on to a computer that is not working so I can pull my data but they could not get into my harddrive because they say it is encrypted. I reset my password for microsoft that I opened it with and it will not let me in. What am…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-14T19:57:28.1766667+00:00
Ron Wynkoop 0 Reputation points
commented 2026-09-16T02:26:09.3833333+00:00
Emma1-N 13,315 Reputation points Microsoft External Staff Moderator
1 answer

how to take my account back when i lost all access to my microsoft account?

hi, someone take my account away from a minecraft trick on a discord server, they said give them the code to link my Minecraft account to the server, i did it and they took my account. i know the gmail took my Microsoft account, that account now link my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-16T00:36:19.57+00:00
Shiiro Poncha 0 Reputation points
edited the question 2026-09-16T02:25:55.4366667+00:00
Jack Dang (WICLOUD CORPORATION) 18,975 Reputation points Microsoft External Staff Moderator
1 answer

The magnifier app buttons don't always register

I also want to add that I've written several tickets about this in the feedback hub. I'm not sure if anybody is reading those tickets. So the issue I have with the magnifier app, which is used for visually impaired people, is that the close and minimize…

Windows for home | Windows 11 | Accessibility
asked 2026-09-14T23:06:22.01+00:00
Everett Phoenix 0 Reputation points
commented 2026-09-16T02:25:28.8566667+00:00
Emma1-N 13,315 Reputation points Microsoft External Staff Moderator
2 answers

My Volume keeps going up and down

My volume keeps going up and down and i updated to windows 11 and troubleshoot it

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-26T05:24:26.04+00:00
quistis severight 5 Reputation points
commented 2026-09-16T02:23:16.52+00:00
Lyte Verona 0 Reputation points
2 answers

Outlook/Hotmail

I am not receiving new messages in my hotmail account. How do I fix this?

Outlook | Web | Outlook.com | Email
asked 2026-09-14T20:41:53.77+00:00
Scott Stanaway 0 Reputation points
commented 2026-09-16T02:18:18.9333333+00:00
Jeronimo Fuerte 46,300 Reputation points Independent Advisor
1 answer

My son provided a one time code of my microsoft account to a hacker

My son provided a one time code to enter in my microsoft account to someone unknown as he though he was going to help him with some games, and now my account has a different email to recover the password. We have been able to get inside of the account…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-14T21:53:13.04+00:00
Eliza Giner 0 Reputation points
commented 2026-09-16T02:07:04.9766667+00:00
Jeronimo Fuerte 46,300 Reputation points Independent Advisor
1 answer

Azure Notification Hubs: Delivering HIPAA-compliant push notifications to iOS and Android from a Node.js backend

I am working on a patient registration and appointment scheduling app for a healthcare clinic in Dallas, TX. The backend is built on Node.js and hosted on Azure App Service. We are using Azure Notification Hubs to deliver push notifications to both iOS…

Azure Notification Hubs
Azure Notification Hubs

An Azure service that is used to send push notifications to all major platforms from the cloud or on-premises environments.

419 questions
asked 2026-09-14T09:22:55.91+00:00
Waseem Ali 0 Reputation points
answered 2026-09-16T02:03:52.6233333+00:00
Allan Solomon Mejia 9,825 Reputation points
4 answers One of the answers was accepted by the question author.

No Files After Purchasing Additional Storage

Hello: I purchased 1 TB of additional storage so I can continue to use One Drive on my computer; however my files are not there. What is the problem? If you cannot support me, what can I do? You have my money. Thank you. Coleen Rockey

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T22:37:00.41+00:00
Coleen Rockey 20 Reputation points
edited a comment 2026-09-16T02:01:38.9433333+00:00
Craig Long 18,635 Reputation points
2 answers

I remotely locked my computer and now i want to unlock it

I remotely locked my computer and now i want to unlock it

Windows for home | Windows 10 | Security and privacy
asked 2026-09-16T01:21:58.48+00:00
Malka Feldman 0 Reputation points
answered 2026-09-16T01:57:48.6033333+00:00
Estrella721 46,135 Reputation points Independent Advisor
1 answer

Does AGC FrontendTLSPolicy 2023-06 intentionally reject its documented RSA-CBC TLS 1.2 suites?

I reproduced an Application Gateway for Containers TLS-policy discrepancy in a clean AKS managed-ALB deployment. A valid RSA listener certificate and FrontendTLSPolicy predefined / 2023-06 are accepted and the Gateway is Programmed. RSA GCM negotiates…

Azure Application Gateway
Azure Application Gateway

An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.

1,397 questions
asked 2026-09-15T13:59:58.8766667+00:00
Naga Dheeraj BIDDALA 0 Reputation points
answered 2026-09-16T01:48:13.89+00:00
Allan Solomon Mejia 9,825 Reputation points
1 answer

Go straight to Shared

Why cant you just be able to open in Shared to see files as a default instaed having to always bypass Posts which is never used?

Microsoft Teams | Microsoft Teams for business | Files | Other
asked 2026-09-16T01:02:51.3833333+00:00
Michael 0 Reputation points
answered 2026-09-16T01:34:13.38+00:00
Elena-VH 1,810 Reputation points Independent Advisor
4 answers

Azure ML online endpoint fails with SubscriptionNotRegistered [N/A]

I am creating an Azure Machine Learning managed online endpoint in westus2. Azure accepts the endpoint write operation, but the endpoint enters Failed provisioning state with: SubscriptionNotRegistered Resource provider [N/A] isn't registered with…

Azure Machine Learning
Azure Machine Learning

An Azure machine learning service for building and deploying models.

3,693 questions
asked 2026-09-15T17:40:10.7033333+00:00
Getamesay Zegeye 0 Reputation points
answered 2026-09-16T01:33:06.8166667+00:00
Ganesh Gurram 7,570 Reputation points Microsoft External Staff Moderator
2 answers

Charged for $159 Personal but already included in Family Plan $179

I was charged $159 on 13 September for Microsoft 365 Personal. I am now included under my husband’s Microsoft 365 Family plan (Tom Burns – ******@humanconcepts.com.au), which was purchased on 9 September. Since I wasn’t added until several days later,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T00:54:47.23+00:00
Maxine Burns 0 Reputation points
commented 2026-09-16T01:31:52.1933333+00:00
EmilyS726 269K Reputation points Independent Advisor
2 answers

Subscription

I was charged for a subscription I do not want or use... How can I request a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-16T00:56:45.4366667+00:00
John Owens 0 Reputation points
answered 2026-09-16T01:30:36.7133333+00:00
EmilyS726 269K Reputation points Independent Advisor
1 answer

Does a third-party Device MFT (DMFT) for a UVC webcam require WHQL/attestation signing, or is test-signing sufficient?

I want to apply a simple horizontal flip to the video stream from a USB UVC webcam (Logitech Brio 100), system-wide, before it reaches any application (Teams, Zoom, Chrome, etc.) — not just as a local preview mirror. From the docs (Device MFT Design…

Windows development | Windows Driver Kit (WDK)
asked 2026-09-14T10:36:52.64+00:00
Barishth 0 Reputation points
answered 2026-09-16T01:07:32.5366667+00:00
MSTF Employee 0 Reputation points Microsoft Employee
1 answer

How to create tick boxes and highlight a row

About ten years ago I had a team lead that used to send out spreadsheets that had these tick boxes on them that when clicked it would highlight the entire row it was on. They were used for inventory checklists when we were verifying all the correct…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-16T00:07:18.7533333+00:00
Slick RCBD 116 Reputation points
answered 2026-09-16T00:56:34.8533333+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
1 answer

How to fix region issue with gift cards?

I was given a gift card from a family friend, and when I try to redeem it, it gives an error message for wrong region. She most likely bought it in canada, and I have no record of purchase, as she bought it, is there any way to fix this?

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-16T00:21:35.47+00:00
Duckyduck 0 Reputation points
answered 2026-09-16T00:54:04.7233333+00:00
EmilyS726 269K Reputation points Independent Advisor