6,610 questions
94 answers
MSN Weather - Help Hub
If you have no issues with the MSN App for Windows Phone App but simply want to learn how to use the MSN Weather WP App, please go to **MSN Weather Help** This Help hub page serves as a means for the MSN Weather Engineering team to also interact with our…
Windows for home | Other | Apps
asked
2015-02-18T05:23:00+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-07-07T19:45:49.71+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
How do I stop Windows 8.1 Upgrade message?
In Windows Pro with Media Center 64-bit version, I opened the Windows Store and clicked on Windows 8.1 Upgrade just to see the details. I did not click on the Download button at all. Now there is a pop-up window every so often that shows "Windows…
Windows for home | Previous Windows versions | Install and upgrade
asked
2013-10-21T00:39:08+00:00
Anonymous
asked
2025-07-07T19:44:32.73+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
DISM /restoreHealth fails with 0x800f081f AFTER 8.1 update successfully installed
I'm concerned about having a machine in a broken state going forward, though. here's what I ran: C:\Windows\Logs\CBS>dism /online /cleanup-image /restoreHealth Deployment Image Servicing and Management tool Version: 6.3.9600.17031 Image Version:…
Windows for home | Previous Windows versions | Performance and system failures
asked
2014-04-11T16:18:28+00:00
Anonymous
asked
2025-07-07T19:44:32.73+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
windows 8 stuck in restart loop 'your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'
My laptop was working fine last night, however I left it on and unplugged and it died. This morning I am getting an endless loop of 'Your pc ran into a problem and needs to restart. We are just collecting some error info, and then we'll restart for you'…
Windows for home | Previous Windows versions | Performance and system failures
asked
2013-04-12T09:37:47+00:00
Anonymous
asked
2025-07-07T19:28:46.9366667+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
How do I keep Windows 8 from logging me out all the time?
After awhile Windows 8 keeps logging me out. then I have to click then re-enter my password every time. How can I disable this? I only have one user account and will not have any others.
Windows for home | Previous Windows versions | Email and communications
asked
2012-11-08T23:37:17+00:00
Anonymous
asked
2025-07-07T19:27:30.85+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
How do you delete items in your "favorites" list?
I have a "favorites" listed on my toolbar, but there are several items in it that I would like to delete. But ... I don't know how to. Would someone please tell me how, in a language an elderly, non computer savy, person could understand? …
Windows for home | Previous Windows versions | Accessibility
8,440 questions
asked
2010-01-02T03:10:56+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
94 answers
Surface Pro 4 Pen needs to be re-bluetooth paired after waking up/turning on surface
Hello, My surface pro 4 pen needs to be re-paired via bluetooth after the computer has been sleeping/hibernating in order for the eraser button to function when clicked. It still shows up as a connected device in the bluetooth settings, and still…
Surface | Accessories | Surface Pen
821 questions
asked
2016-10-26T22:13:22+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
How to update to 8.1
How do I update my Surface RT to Windows RT 8.1? Thanks, Josh_F
Surface | Other
1,467 questions
asked
2013-10-17T12:50:21+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
How do I activate Windows on a Surface RT?
Hi. I have had a surface rt for a week and have been on a wifi network everyday to try and activate it so I can actually use the apps. I have done everything that the instructions told me to do, but every time I push 'Activate' it comes up with 'windows…
Surface | Other
1,467 questions
asked
2013-08-13T22:07:16+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
Surface RT ignores my modified Power Options plan settings
Under "Power Options" I changed the plan settings for when "Plugged in". I selected 5 hours under "Put the computer to sleep". It ignores this setting entirely and puts the tablet to sleep after 2 minutes. Yes I tested…
Surface | Other
1,467 questions
asked
2012-10-31T23:45:20+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
94 answers
One of the answers was accepted by the question author.
New battery replacement cost from MS?
Does anyone know how much Microsoft charges to replace the battery in the Surface/Pro? I just bought a Pro model with the extended warranty, but would really like to know. I can't seem to find anything about it thus far. Because, eventually the battery…
Surface | Surface Pro | Install and update
3,407 questions
asked
2013-02-21T23:02:43+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
93 answers
Device management notification
This suddenly popped out of a device. What does this mean? What should we do? "mddprov account has removed your workplace account and deleted all of the information associated with your workplace account (including business apps, password…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,045 questions
asked
2023-03-29T09:23:04+00:00
Anonymous
asked
2025-07-21T21:05:31.1933333+00:00
Anonymous
93 answers
Lock File Problems with Access 16.0.13801.21086
On 12/14/2021, SemiAnnual Enterprise channel updated to version 16.0.13801.21086. This is causing several strange behaviors in Microsoft Access. For example: Create a new Access database on a network drive or open an existing database from a network…
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,033 questions
asked
2021-12-14T12:18:17+00:00
Anonymous
asked
2025-07-21T21:03:19.65+00:00
Anonymous
93 answers
One of the answers was accepted by the question author.
Mail Flow - External Message Warning HELP
Hello! I'm trying to setup a mail flow rule for external email messages from non-organization addresses. I have it setup great, however I have it coded so that it displays the yellow background, red boarder etc and it displays perfect in a sample code…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,099 questions
asked
2019-02-11T17:13:35+00:00
Anonymous
asked
2025-07-21T20:58:36.7066667+00:00
Anonymous
93 answers
One of the answers was accepted by the question author.
Outlook - Scrolling Issue
Since the recent Office 2016 updates we have a number of users having an issue with scrolling through emails in Outlook. Here's what happens; User opens an email (or replies to an email). Then the user tries to scroll to the top of the inbox (sorted by…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,099 questions
asked
2017-05-11T15:46:39+00:00
Anonymous
asked
2025-07-21T20:57:40.13+00:00
Anonymous
93 answers
One of the answers was accepted by the question author.
Screen flickering in Powerpoint presentation on new MacBook Pro 13 Touch Bar
Hi, Im running Office 365 2016 on a new MacBook 13 Pro touch bar, under Sierra 10.12.1. Im faced with a flickering screen when running a powerpoint presentation in presentation mode. So far I've tried just about every thing, even wiping the entire disc…
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,082 questions
asked
2016-11-25T22:40:48+00:00
Anonymous
asked
2025-07-21T20:56:24.76+00:00
Anonymous
93 answers
One of the answers was accepted by the question author.
Sorry, something went wrong and Word was unable to start. (24)
I am running Windows 8 and am unable to repair Microsoft Word 2013 after getting this message. I also get this message when trying to open all microsoft office documents.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,474 questions
asked
2013-02-21T21:37:42+00:00
Anonymous
asked
2025-07-21T20:53:07.3066667+00:00
Anonymous
93 answers
Outlook (new) opens 2 (two) tabs from email links from Indeed and LinkedIn. Old outlook is not affected, nor is Outlook 365. Same issue, different browsers....
For several months now, when I click on links in emails from LinkedIn or Indeed, Outlook (new) opens two (2) tabs for the same link. Every time. It does not do this if I switch back to the (Old) Outlook. It does not do this if I open the same email/links…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,018 questions
asked
2024-08-14T15:10:08+00:00
Anonymous
asked
2025-07-21T19:41:00.3533333+00:00
Anonymous
93 answers
One of the answers was accepted by the question author.
Why can't I open attachments in the new version of Outlook?
I get this error message when trying to open any type of attachment from the desktop version of the new Outlook. "Error occurred while opening the file. Please try again".
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,018 questions
asked
2024-10-03T13:37:44+00:00
Anonymous
asked
2025-07-21T19:41:00.3533333+00:00
Anonymous
93 answers
Contacts Missing From "New" Outlook After Upgrade From Windows Mail
My contacts are gone. I upgraded to the "new" outlook a couple months ago and now realize I have no contacts. I tried looking for a CVS file but I found none. I tried reverting back to Outlook 2019 but still no contacts. Please note, I upgraded…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,402 questions
asked
2023-11-11T03:42:45+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous