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133 answers One of the answers was accepted by the question author.

bluetooth mouse keep on disconnecting in windows 8.1

After I updated my laptop from win 8.1 preview to win 8.1 pro. My bluetooth mouce keeps on disconnecting after a few minutes.  I encountered this problem before after I upgraded from win 7 to win 8 pro.  I was told to uncheck the "allow the computer…

Windows for home | Previous Windows versions | Search, touch, and mouse
asked 2013-10-26T04:10:02+00:00
Anonymous
133 answers One of the answers was accepted by the question author.

Windows 7 backup error code 0x81000037 "Shadow files cannot be read."

Hi everyone, Today I tried to make my first backup of the computer. I tried it 4 times in a row but always got the same error, something about Shadow files that can't be read. Error Code = 0x81000037 I didn't really try a lot of things to fix it,…

Windows for home | Previous Windows versions | Windows update
asked 2009-11-07T15:41:14+00:00
Anonymous
133 answers One of the answers was accepted by the question author.

robux is gone from microsoft rewards

robux is gone from Microsoft rewards and it has been quite a time since it is gone * Moved from Community Center

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,325 questions
asked 2022-11-28T14:24:51+00:00
Anonymous
133 answers One of the answers was accepted by the question author.

Surface Duo 2 - permanent reboots after Update may 30 2023

DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset. Saw also some postings on reddit regarding this new issue.

Surface | Surface Duo | Performance and maintenance
asked 2023-05-31T05:50:14+00:00
Anonymous
132 answers One of the answers was accepted by the question author.

Windows 11 or Onedrive has moved all my files into Onedrive. What is going on?

A couple of days back I found that somehow all my files and folders on my Win 11 PC under C:\users.. have suddenly been moved into my Onedrive. I keep many files under local storage intentionally so that they DON'T get uploaded into Onedrive. Now I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2023-10-04T10:54:25+00:00
Anonymous
132 answers

Email reminder and follow up in New Outlook missing

Hi. I am currently using 'New Outlook'. Previously I was able to set a reminder/follow up on the email either before or after sending as a reminder to do so. Sadly I cannot find it. Has it been omitted? This was a very important tool, please reinstate…

Outlook | Windows | New Outlook for Windows | For home
asked 2023-11-14T08:02:11+00:00
Anonymous
132 answers One of the answers was accepted by the question author.

How do I get my contacts list back in the new teams? There used to be a toggle but this is gone now. This may be my 2nd most used feature in teams.

There used to be a toggle to switch off the new Teams so that the Contacts tab showed. With today's rollout it seems to be gone.

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2023-12-14T22:52:52+00:00
Anonymous
132 answers

Cumulative updates - July 14th 2020

This is a summary of the cumulative updates released on July 14th for all the supported consumer releases of Windows 10. Windows 10 2004 -KB4565503 Build 19041.388 Windows 10 1903 and 1909 - KB4565483, Build 18362.959 and 18363.959 Windows 10 1809-…

Windows for home | Windows 10 | Windows update
asked 2020-07-15T02:54:58+00:00
Sumit 44,306 Reputation points Volunteer Moderator
132 answers

Missing search tab - File Explorer (Windows 10 - 1909)

Hello, I have installed the latest update of windows 10 (home and pro). Windows 10 Pro - 1909 (v. 18363.476) Now the "search" tab is no longer in the folders and I can't clear the search history either. Where is this tab?!

Windows for home | Windows 10 | Files, folders, and storage
asked 2019-11-27T19:11:35+00:00
Anonymous
132 answers

Is it possible to permanently delete windows 10 update assistant?

I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back …

Windows for home | Windows 10 | Windows update
asked 2017-10-13T22:32:01+00:00
Anonymous
132 answers

Mouse freeze on surface book 2 after the most recent firmware UEFI version 389.2268.769.0 update!!! especially when power adapter plugged in

There is a big issue in the recent firmware/driver update pushed to the surface book 2. The usb mouse became not really usable. There is a frequent lag/freeze happened to the mouse. Such issue was not there before the firmware update.  The mouse I tried…

Surface | Surface Book | Install and update
asked 2018-08-26T01:16:19+00:00
Anonymous
132 answers

Surface Pro 4 Keyboard not working / type cover keyboard driver missing

Hi. I have a surface Pro 4 and the type cover keyboard is not working.  The driver has gone missing (just shows HID keyboard device) so I can't do what the other forums have said an uninstall the driver. I have installed the SP4 driver updates and still…

Surface | Surface Pro | Install and update
asked 2020-09-14T07:37:15+00:00
Anonymous
131 answers One of the answers was accepted by the question author.

Word 2016 100% CPU usage all the time

Hi Guys, just to let you know that the final version of Office does not work properly and have 70-100% CPU issue as reported on numerous posts here. In my case, it's the WORD with which I have the issue with and no remedies posted here help. Please…

Microsoft 365 and Office | Word | For home | Windows
asked 2015-07-11T09:24:05+00:00
Anonymous
131 answers One of the answers was accepted by the question author.

I cannot remove highlights from Word 2010 documents.

Highlights in Word 2010 I cannot remove highlights from Word 2010 documents.

Microsoft 365 and Office | Word | For home | Windows
asked 2010-10-22T18:56:45+00:00
Anonymous
131 answers One of the answers was accepted by the question author.

Thunderbird IMAP responded: User is authenticated but not connected

Since yesterday, my Thunderbird client cannot connect to the outlook.office365.com IMAP server and other users at my university are also having this problem. I have deleted the stored token and redone the connection procedure but it does not work. I get…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2022-12-27T12:29:12+00:00
Anonymous
131 answers

"All Inboxes" setting for the new Outlook that is part of Windows 11 (not Office)

The previous native Windows Mail app provided the option to have an "All Inboxes" view. It appears the new Outlook does not? Or am I missing something?

Outlook | Windows | New Outlook for Windows | For business
asked 2023-05-22T17:57:18+00:00
Anonymous
131 answers

Cannot login to Outlook due to error "Something went wrong.."

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later". I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2012-09-17T16:29:18+00:00
Anonymous
131 answers One of the answers was accepted by the question author.

how do I uninstall driver update by slimware utilities

I tried to uninstall driver update by slimware utilities. I did it on programs and features, but it just sits there. Can someone help me

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-01-29T12:35:22+00:00
Anonymous
131 answers One of the answers was accepted by the question author.

I cannot download pictures from my iphone to my PC.

I cannot download pictures from my iphone to my PC. The PC recognizes itunes and syncs with the iphone. However, the pc does not recognize the iphone as an external device (i.e. camera).  Therefore, I do not see the iphone under the computer as a device …

Windows for home | Previous Windows versions | Music, photos, and video
asked 2009-12-28T03:09:58+00:00
Anonymous
131 answers

KB5015818: Release Preview Update for Windows 11 v 22H2 Build 22621.232

Live in W.U. This release consists of security updates for products, features and roles.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2022-07-12T17:00:36+00:00
Anonymous