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I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!
If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.
Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The Update Assistant is normally a click to run file stored on your desktop. Deleting it should remove the app.
If not, press Windows key + R
Type: appwiz.cpl
Hit Enter
Scroll through the list, select the Windows Update Assistant, then click uninstall on the command bar.
Hi thanks for replying so quickly
I tried this and as soon as i close the laptop or turn it off somehow the assistant re installs itself.
Tried removing it, only to have it pop up 10 minutes later, remove it again and back it comes. Even with windows update set to disabled, all the task scheduler tasks removed and some really bad language it still comes back. Is there any way to permenantly stop the annoying thing?
Hi Mike, you can try uninstalling it by going via programs and features under control panel, after uninstalling it open the run command box and type in services.msc > look for windows update service, make sure to right click it and change it to manual hit apply and ok.
Every time I uninstall it, it gets reinstalled after some time automatically.
Uninstalling the assistant is not a permanent solution to this problem.
