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Duplicate cumulative kb, Windows 11 update returns false information

I use the windows update api to check which cabs are installed on the machine: https://learn.microsoft.com/en-us/windows/win32/wua_sdk/using-the-windows-update-agent-api On Windows 11 the scan sends incorrect information and duplicate cabs. What I…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-02-13T11:22:44.96+00:00
Simon Fonteneau 85 Reputation points
edited an answer 2026-09-15T12:24:43.5+00:00
Simon Fonteneau 85 Reputation points
1 answer

Issue with AI-901 50% Exam Discount Redemption

Dear Support Team, I attended the AI Foundry sessions and received an email confirming my eligibility for a 50% discount on the AI-901 certification exam. The email specifically states: "You’re now eligible to take the Microsoft Azure Fundamentals…

Community Center | Not monitored
asked 2026-06-22T11:41:45.6766667+00:00
Maria Zahoor 20 Reputation points
commented 2026-09-15T12:18:16.5033333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
1 answer

After windows update of windows11 and windows 11 pro device excel copy and paste not working

Hi Team, After windows update from some window11 pro devices, MS office Excel copy and paste is not working last two days. ( Security update for Microsoft office 2016(KB5002914)64 bit-edition. ) not working excel after this windows key update in some…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T12:12:58.24+00:00
Ramelex Pvt Ltd Shivane Pune 0 Reputation points
answered 2026-09-15T12:15:23.97+00:00
Pavle Peković 6,935 Reputation points Volunteer Moderator
2 answers

my phone number is not the one that you send my text to

i have been hacked and when i try to sign in on my i pad the phone number that is given to send a text to is not mine. i also got a notification that i ordered a game that i did not order in my email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T11:08:51.57+00:00
Jennifer Buffington 0 Reputation points
commented 2026-09-15T12:13:42.71+00:00
paulr0511 48,725 Reputation points Independent Advisor
1 answer

AI certificate Voucher

Hello All, I have attended 2 day Azure fundamental AI training. But i have not received the 50% discount off voucher to attend AI certificate exam. It is informed that voucher code will be sent to the registered mailbox after 1 week of the training .I…

Community Center | Not monitored
asked 2024-11-22T20:43:38.83+00:00
Katherin Pavunny 20 Reputation points
commented 2026-09-15T12:12:53.7033333+00:00
JuliaMarvin 22,915 Reputation points Volunteer Moderator
1 answer

Server 2025 Buy License

Which one should we buy? This is a standalone server 2025 where we just need activation: A. Microsoft Windows Server Standard Edition - license - 16 cores B. Microsoft Windows Server Standard Edition - license & software assurance - 16 cores

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

431 questions
asked 2026-09-14T14:45:52.53+00:00
Pappu Lal Kumar 0 Reputation points
answered 2026-09-15T12:10:34.0366667+00:00
Mohammad Wasi Haider 255 Reputation points
1 answer

There is a problem with the stockhistory() function.

The US stock data retrieved by the Excel STOCKHISTORY() function has remained stuck at September 4, 2026, throughout this week; the closing prices for the week have not updated. Please help resolve this issue; US stock market data for this week…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-12T08:58:50.68+00:00
gordon.t 5 Reputation points
commented 2026-09-15T12:09:12.92+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
2 answers

Azure VM RDP connection fails with authentication error

I'm trying to connect to an Azure Windows VM using RDP. I receive the error: [extra error] I have already tried restarting the VM and verifying the NSG rules. What else should I check?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,384 questions
asked 2026-09-15T12:00:42.75+00:00
Ankit 90 Reputation points
answered 2026-09-15T12:08:40.6833333+00:00
Ankit 90 Reputation points
3 answers

Unable to log into Word Document and Everything is Gray / Please Advise

I have purchased Microsoft and have a product Key yet it is not working and tells me I have to repurchase. I am not purchasing again and mainly use Word to create typed Documents. Please advise on any way to fix this issue as I have a very busy day ahead…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T11:22:40.3166667+00:00
Shelly Ewert 0 Reputation points
answered 2026-09-15T12:07:07.9633333+00:00
Suzanne S Barnhill 279.5K Reputation points MVP Volunteer Moderator
1 answer

Speak to a LIVE person about my Microsoft Outlook account

Can't sign into my Microsoft account. Would like to speak to LIVE person in Support.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-29T03:21:22.6166667+00:00
Christopher Janney 15 Reputation points
commented 2026-09-15T12:05:54.9+00:00
Anna Vassilian 0 Reputation points
2 answers

Plugged in, charging (won't run on battery)

Plugged in, charging (won't run on battery) battery is not charging after plugged the charger to laptop

Windows for home | Windows 10 | Sleep and Power on, off
asked 2026-09-15T11:32:47.8866667+00:00
Ravi varma 0 Reputation points
answered 2026-09-15T12:05:42.5466667+00:00
DaveM121 936.1K Reputation points Independent Advisor
2 answers

need a driver for mouse /touchpad on hp laptop

my cursor disappeared. I uninstall the mouse with hopes that the original would be reinstalled upon restarting. Now I do not have a mouse or any drivers. How do I install a mouse for my hp laptop with windows 11

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-21T01:46:15.37+00:00
Betsi Spurlock 0 Reputation points
commented 2026-09-15T12:00:12.4833333+00:00
Makengo Filipe 0 Reputation points
2 answers

I believe our credit card was compromised through you guys

I believe our credit card was compromised through you guys been trying to contact you guys but with no luck here are the numbers on the charges 9/3/26-----G[Moderator note: personal identifiable Information removed] for $300.61 9/8/26-----G[Moderator…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T11:39:30.76+00:00
Dave Compeau 0 Reputation points
answered 2026-09-15T11:56:58.15+00:00
Roebe Ta 1,375 Reputation points Independent Advisor
2 answers

isko thik kariye

isko thik kariye

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-15T09:38:16.4466667+00:00
harun rashid 0 Reputation points
answered 2026-09-15T11:54:33.66+00:00
Erik Moreau 2,061 Reputation points MVP Volunteer Moderator
2 answers

My JBL 720BT can't be viewed on available devices on bluetooth

My desktop bluetooth can't pick up my JBL 720BT headphones

Windows for home | Other | Devices and drivers
asked 2026-09-15T11:16:32.1033333+00:00
Pilane Leepile 0 Reputation points
answered 2026-09-15T11:54:21.9533333+00:00
David-M 127K Reputation points Independent Advisor
1 answer

Microsoft 365 Personal purchased via Apple is not applied to my Microsoft account

Apple has confirmed that my Microsoft 365 Personal subscription is active and correctly billed through Apple App Store My Apple ID and Microsoft account use the same email address, ******@aholo.no. However, my Microsoft account only shows Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T11:12:22.1866667+00:00
Andreas Thiblin Holo 0 Reputation points
answered 2026-09-15T11:47:30.99+00:00
SD - IA 180.1K Reputation points Independent Advisor
1 answer

Locked out of Azure Portal after losing Authenticator phone – personal Microsoft account still accessible

I am the owner of a Microsoft personal account that I use to access my Azure subscription. I lost the mobile phone on which Microsoft Authenticator was registered. I now have a replacement phone with the same mobile number, but there was no Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T16:14:54.31+00:00
Sima Israeli 0 Reputation points
answered 2026-09-15T11:47:22.7533333+00:00
Mohammad Wasi Haider 255 Reputation points
1 answer

I can't log into my computer

Xxxx is Microsoft Entra joined. Offline inspection confirms CloudDomainJoin JoinInfo for "email", a matching Local Machine certificate, TPM 2.0 initialized and not locked, CloudAP and Microsoft credential-provider binaries present, and no…

Microsoft Security | Microsoft Entra | Other
asked 2026-09-14T21:30:49.2066667+00:00
Shayah Smiley 0 Reputation points
answered 2026-09-15T11:46:13.8866667+00:00
Mohammad Wasi Haider 255 Reputation points
2 answers

AZ-104 Azure Administration

Hi Team. Is my AZ-104 Azure Administration certificate is valid Microsoft certification ID: 995531218

Community Center | Not monitored
asked 2026-06-09T10:19:41.85+00:00
Ravi Kumar 0 Reputation points
commented 2026-09-15T11:45:09.35+00:00
Troy Fowler 0 Reputation points
1 answer

Issue: Unable to Retrieve the Current Published Version of a Canvas App

We need to retrieve the currently published version of a Power Apps Canvas App dynamically at runtime. We tested the following approaches: 1. GetApps() We attempted to retrieve the App ID using: LookUp( PowerAppsforMakers.GetApps().value, …

Microsoft 365 and Office | Development | Other
asked 2026-09-15T09:06:30.7233333+00:00
Khinchi, Shalu 0 Reputation points
edited an answer 2026-09-15T11:44:54.7866667+00:00
Hin Vo 1,190 Reputation points Independent Advisor