1,300,437 questions

Sort by: Updated
2 answers

Recover an old hotmail account

When microsoft retired the hotmail account, it required me to use outlook instead. I kept my old hotmail email to the outlook and added an outlook email. At the time, i still was able to have both emails available to me for a short while. I am trying to…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T02:03:41.87+00:00
madi fabian 0 Reputation points
answered 2026-09-15T04:04:54.7933333+00:00
Jhun Buala 5,810 Reputation points Independent Advisor
1 answer

I need accesss to a live person to assist with two users on our account that cannot access Outlook

Cannot gain access (two users) on an account to Outlook - receive POP outgoing server error messages - I see a number of devices on our account that I need to clean up - but need to speak with a real live agent

Outlook | Web | Outlook.com | Email
asked 2026-09-14T18:36:01.43+00:00
Mark Engleman 0 Reputation points
edited an answer 2026-09-15T04:03:41.3766667+00:00
Chloe-V 13,440 Reputation points Microsoft External Staff Moderator
1 answer

Blocked MFA

Hello, I have a block MFA and connot login in my account: Error Code: 399287 Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp:…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-14T11:48:30.1133333+00:00
Симона Иванова 0 Reputation points
edited the question 2026-09-15T04:01:24.8533333+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Help me please I need it

MY windows is not working PLZ help me And it doesn't work no more and I have a windows accent please help .

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-15T03:23:05.09+00:00
Ignacio Bueno 0 Reputation points
answered 2026-09-15T03:57:35.8466667+00:00
John DeV 170.2K Reputation points Independent Advisor
1 answer

microsoft account hacked

So my microsoft account got hacked about 1 year ago i recieved that my password has been changed from United States at 8/12/2025 11:49 PM i was confused because i live in serbia then when i tried to log in into my account i couldnt log in and i got a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T21:10:50.1566667+00:00
neca peca 0 Reputation points
edited an answer 2026-09-15T03:55:23.2666667+00:00
Chloe-V 13,440 Reputation points Microsoft External Staff Moderator
1 answer

request a supervisor review and manual refund for an ongoing duplicate billing issue on my account.

I am the primary bill payer for a Microsoft 365 Family subscription. In addition to this, I have been paying $20/month for a standalone Copilot Pro subscription to get premium AI access in my Office apps. My standalone Copilot Pro subscription abruptly…

Microsoft Copilot | Other
asked 2026-09-14T18:26:46.9433333+00:00
S'Learn_M 0 Reputation points
edited an answer 2026-09-15T03:48:11.8466667+00:00
Ian-T 12,735 Reputation points Microsoft External Staff Moderator
2 answers

I want a full refund

Good evening, I was charged $180 to my debit card from Microsoft and I was not given any information to the transaction. I would like my full refund or help to get it. Thanks.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T02:51:43.6466667+00:00
Bryson Mullen 0 Reputation points
commented 2026-09-15T03:31:05.7666667+00:00
John DeV 170.2K Reputation points Independent Advisor
1 answer

Sole Global Admin locked out by MFA — need Data Protection team escalation

I am the administrator of the @ELTLearningSolutions.onmicrosoft.com tenant. I cannot access my account because it is blocked by MFA (Authenticator), and I am the only administrator. I have already called Microsoft Support (was told this can't be resolved…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T02:43:20.1833333+00:00
ELT Learning Solutions 0 Reputation points
edited the question 2026-09-15T03:30:48.05+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
2 answers

Web App for Containers: Unable to Access or Edit Files in Deployed Container Image

Problem description I am trying to find and edit JavaScript files within my deployed container image for a Linux Web App running on Azure. The container is pulled from a registry and is configured as a single container pulling from Azure Container…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,069 questions
asked 2026-09-15T02:07:36.9833333+00:00
andycahn-6863 0 Reputation points
answered 2026-09-15T03:22:34.5266667+00:00
Venkatesan S 10,830 Reputation points Microsoft External Staff Moderator
2 answers

Can't see notes

It shows I have 21 notes, but will not load them for me to read

Outlook | Web | Outlook.com | Email
asked 2026-09-14T15:06:26.5433333+00:00
Adam Rohrbaugh 0 Reputation points
edited an answer 2026-09-15T03:14:22.7766667+00:00
Hornblower409 15,815 Reputation points
2 answers

Exporting Emails

I want to export my entire inbox, including subfolders. Advice?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-14T13:39:19.4333333+00:00
MarcyWR 0 Reputation points
answered 2026-09-15T03:03:59.84+00:00
Hornblower409 15,815 Reputation points
1 answer

Asking for a Refund

Hello, I accidentally purchased Microsoft 365 Premium and was charged 859.99 SAR on June 19, 2026. I did not intend to purchase the Premium annual subscription. I have already turned off recurring billing, but I would like to request a refund for this…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-15T01:58:32.7966667+00:00
Raghad Eter 0 Reputation points
answered 2026-09-15T02:46:15.2033333+00:00
SD - IA 179.9K Reputation points Independent Advisor
2 answers

Printer not showing when I go to rpint

I have installed the printer onto my computer. This shows up in the setting under Printers & scanners. However, when I go to print, for example on word, the printer isn't showing up as an option. Things I have tried: Restarting computer …

Windows for business | Windows 365 Business
asked 2026-09-14T12:29:22.19+00:00
Rachel Hyde 0 Reputation points
answered 2026-09-15T02:43:24.6233333+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,555 Reputation points Microsoft External Staff Moderator
1 answer

I was chatting to a Live chat agent and got cut off Case number 7109933564 I was speaking with Nathalie JOY

i was chatting with Natalie joy in live chat and got cut off. Case number 7108833564 please reconnect me.

Windows for home | Windows 11 | Settings
asked 2026-09-15T02:28:23.57+00:00
Alan Elliot 0 Reputation points
answered 2026-09-15T02:40:45.6433333+00:00
Abinesh Magudeeswaran 230 Reputation points Student Ambassador
1 answer

Week view breaks when "Start week on" is set to Monday, but works correctly when set to Sunday.

Summary: Week view breaks when "Start week on" is set to Monday, but works correctly when set to Sunday. Steps to reproduce: Add an iCloud CalDAV account to Outlook (Mac) alongside existing Google/IMAP accounts. Go to Outlook Settings >…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-14T18:51:00.86+00:00
Joe Hazel 0 Reputation points
answered 2026-09-15T02:39:59.2666667+00:00
Chloe-V 13,440 Reputation points Microsoft External Staff Moderator
2 answers

unable to activate windows after upgrading my pc

Upgraded my pc with a new motherboard and cpu and cannot activate windows with my pre-existing product key.

Windows for home | Other | Licensing and activation
asked 2026-09-15T02:05:07.6066667+00:00
Carl Morgan 0 Reputation points
answered 2026-09-15T02:37:31.8166667+00:00
EmilyS726 269.1K Reputation points Independent Advisor
1 answer

My Microsoft account was hacked and primary

Subject: My Microsoft account was hacked and primary email was changed to taraxacummail.com Hello Microsoft Support, My Microsoft account has been hacked, and the hacker has changed my primary security email to @taraxacummail.com. I can no longer log in…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-05T01:27:49.3666667+00:00
qwead adwsw 5 Reputation points
commented 2026-09-15T02:37:31.4766667+00:00
Hornblower409 15,815 Reputation points
2 answers

How do we fix managed installer rules when WDAC blocks trusted ConfigMgr apps ?

WDAC rules meant to trust configuration manager installs are failing, blocking approved deployments. How can we fix Managed Installer tracking and restore proper authorization ?

Windows for business | Windows 365 Business
asked 2026-09-15T01:54:45.0266667+00:00
Patel Krishna 40 Reputation points
answered 2026-09-15T02:34:41.1466667+00:00
VPHAN 44,540 Reputation points Independent Advisor
1 answer

How do I manage my copilot subscription

I personally purchased copilot on my work email using my personal credit card. Our company recently went through a merger where we migrated with the other company's microsoft domain while still keeping the same email address as before. I am still being…

Microsoft Copilot | Other
asked 2026-09-14T18:55:46.47+00:00
Michael Thottichira 0 Reputation points
answered 2026-09-15T02:30:45.2133333+00:00
Emma1-N 13,315 Reputation points Microsoft External Staff Moderator
4 answers

STOCKHISTORY function not working

Hi, I’m having trouble with the Excel STOCKHISTORY function. I’m trying to use STOCKHISTORY to retrieve historical stock prices in two ways: Pull a time series of historical prices between two dates. Pull the stock price for an individual date, where…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T08:31:49.32+00:00
Arne 5 Reputation points
answered 2026-09-15T02:28:48.0433333+00:00
Darren Bruce 1,745 Reputation points Independent Advisor