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3 answers

microsoft store doesnt work

I want to download apple icloud but microsoft store doesnt work. it complain I doesnt have internet. But I have it.

Windows for home | Windows 10 | Microsoft Store
asked 2026-09-14T05:34:18.4533333+00:00
Jeffrey Huang 0 Reputation points
edited an answer 2026-09-14T06:27:28.81+00:00
GsN5034 - IA 77,095 Reputation points Independent Advisor
1 answer

Outlook for Mac Gmail Inbox Emails Disappear After Syncing

Environment: MacBook Pro running the latest version of macOS Tahoe, with the latest available version of Microsoft Outlook installed from the Mac App Store. A Gmail account in Outlook for Mac is not syncing/displaying the Inbox correctly. The Gmail…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-10T09:01:42.06+00:00
Brandon Ellison 0 Reputation points
commented 2026-09-14T06:26:47.71+00:00
Kai-H 26,860 Reputation points Microsoft External Staff Moderator
2 answers

Can't change the location of my downloads folder

So my brother was messing around on my pc and he somehow managed to change the downloads location from my C drive to my D drive and when I tried changing it back it said (failed to build the list of regular subdirectories under "D:\Config.Msi".…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-14T05:47:20.2533333+00:00
Kross Limbo 0 Reputation points
answered 2026-09-14T06:24:48.1566667+00:00
DaveM121 933.1K Reputation points Independent Advisor
1 answer

How to apply COE between Academy and Microsoft ? What is the Steps ?

We would like to understand the complete process for establishing a Centre of Excellence (CoE) collaboration between our academic institution and Microsoft. Specifically, we are seeking guidance on the required steps, eligibility criteria, proposal…

Community Center | Not monitored
asked 2026-05-01T05:54:31.1133333+00:00
Mr. Aman Kumar 0 Reputation points
edited the question 2026-09-14T06:22:16.62+00:00
JuliaMarvin 22,805 Reputation points Volunteer Moderator
3 answers

Windows 11 24H2 and 25H2 black screen on first logon in non-persistent VDI, root cause and fix.

On Citrix MCS-provisioned non-persistent virtual desktops, Windows 11 24H2 and 25H2 both show a black screen on first logon following catalog updates, caused by AppX packages failing to initialize after the MCS generalization process. Sharing the same…

Windows for business | Windows Client for IT Pros | User experience | FSLogix
asked 2026-09-13T03:06:28.6433333+00:00
Durai, Arunkumar 0 Reputation points
answered 2026-09-14T06:19:20.39+00:00
Daphne Huynh (WICLOUD CORPORATION) 1,545 Reputation points Microsoft External Staff Moderator
2 answers

Certain Apps look Bigger and text issues

recently some of my apps look bigger and text look strange. I have already tried scaling and text sizes

Windows for home | Windows 11 | Display and graphics
asked 2026-09-14T05:40:46.6966667+00:00
Henk Eykman 0 Reputation points
answered 2026-09-14T06:14:51.3033333+00:00
DaveM121 933.1K Reputation points Independent Advisor
1 answer

Unauthorize charge to personal account without any invoices.

I received a payment on 07.APR.2026 from my business account (receipt H242843073155). The same amount was charged to my personal account today (receipt H135175868649) without notice. Can you clarify this charge? I don't see an invoice or any details in…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-14T03:45:21.5233333+00:00
Mark Yun 0 Reputation points
answered 2026-09-14T06:13:36.82+00:00
Mohammad Wasi Haider 245 Reputation points
3 answers

Can't save Excel files on MacBook

I bought Microsoft Office Home & Student 2021 several years ago. All of a sudden all programs except Word tell me that the license is not activated in the About tab. I can't save my Excel files, the Save Button is greyed out. Please advise what's…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-08T01:28:03.4966667+00:00
Bettina Wittemeier 0 Reputation points
answered 2026-09-14T06:11:43.77+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
1 answer

I have an issue with the partner program for the Cloud

It looks like one of my accounts is already that has a personal account But the weird thing is Azure shows my account as a work account So when I try and join the partner program for the Cloud it is saying that it's signing me out but I need a work…

Microsoft Partner Center | Other
asked 2026-09-14T05:56:04.6033333+00:00
Raaj Menon 0 Reputation points
commented 2026-09-14T06:09:44.2666667+00:00
Raaj Menon 0 Reputation points
2 answers

How do I get past this issue: Keep being asked for a PIN to log in & use Office products, but I have never set one up and don't have one?

I have a 5 device subscription to Office 365 and use it on 2 devices. I have downloaded it to a 3rd device but when I attempt to open Excel or Word it wants me to sign into Microsoft. I do this but get stuck as although I have used my password and…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T11:25:38.8533333+00:00
Bruce K 10 Reputation points
commented 2026-09-14T06:08:11.02+00:00
Bruce K 10 Reputation points
2 answers

Azure Refund Request

I’ve been trying for nearly two weeks to get a refund for unexpected Azure charges for a service I never used. I’ve been working with Azure Support in Nigeria and unfortunately, the experience has been extremely frustrating. I initially opened a support…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,830 questions
asked 2026-08-27T09:26:29.4166667+00:00
Giddy Joel 0 Reputation points
commented 2026-09-14T06:00:55.1433333+00:00
Zoha Fatima 510 Reputation points
1 answer

Azure Cloud Services Naming Issue (Service name unavailable)

Hello, We have an issue naming our new services in Azure. To give context, we had a whole Azure infrastructure already running before but due to malicious actor gaining access to it and messed things up and after doing our best to gain access and contain…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

982 questions
asked 2026-09-03T00:35:28.37+00:00
Jester Bojorque 250 Reputation points
commented 2026-09-14T05:57:29.6366667+00:00
Jester Bojorque 250 Reputation points
2 answers

It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info

It appears that I am sign in to my account....when I make changes it wants me to sign in again but it says it is having trouble signing me in and show trouble shooter info

Microsoft 365 and Office | Other
asked 2026-09-10T21:22:23.87+00:00
Criag Ayers 0 Reputation points
commented 2026-09-14T05:57:03.0633333+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
3 answers

Teams cannot access laptop camera

I'm using the Teams app on my PC. Under my computer settings, the Teams app has permission to use the camera. But when I join a meeting on Teams, the prompt says no camera is connected. Even after I join, the camera icon is greyed out, and if I hover it…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-14T01:41:41.2133333+00:00
DMO 0 Reputation points
answered 2026-09-14T05:56:26.49+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

Sole Global Administrator locked out after phone replacement – Tenant Recovery required

Hello, I need assistance with a Microsoft 365 / Microsoft Entra tenant lockout and escalation to the Data Protection / Tenant Recovery team. I am the sole Global Administrator of our Microsoft 365 Business tenant. After replacing my iPhone, I lost access…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-07T10:36:00.68+00:00
Leon Janmaat 0 Reputation points
edited an answer 2026-09-14T05:53:50.37+00:00
Heimerdinger 465 Reputation points Independent Advisor
4 answers

HOW TOGET WHAT YOU PAY FOR FROM MICROSOFT DOWNLOAD

in the last hour I bought and supossedly installed Home Office 2024 online. I never got the product I paid for but did have a 2021 version which I uninstalled from my computer. I need to download and install what I paid for !

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-13T23:40:50.8533333+00:00
b sprout 0 Reputation points
edited an answer 2026-09-14T05:42:16.1+00:00
Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
4 answers

My icons don't show but application names do.

My desktop is showing my application names, but not my icons. I've looked at other threads, but none of them have proved useful. Strangely, Task Manager stopped working as well. Please help!

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-01-17T01:26:56.1666667+00:00
Juan Szymanski 5 Reputation points
answered 2026-09-14T05:37:29.37+00:00
asheera 0 Reputation points
1 answer

how to print alignment page

how to print alignment page when not replacing cartridges on HP printer

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-09-14T05:23:20.38+00:00
Robyn Howard 0 Reputation points
answered 2026-09-14T05:34:18.3233333+00:00
Senthil kumar 2,500 Reputation points
2 answers

Wrap Text choice in Excel leaves blank space at the bottom, making the report look flawed.

When I choose the Wrap Text option in Excel, it leaves blank lines at the bottom that appear on the spreadsheet. This makes the report look flawed. It only happens in one or two of seven worksheets. I have tried everything. What am I missing?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T22:20:03.95+00:00
Kioren Moss 0 Reputation points
commented 2026-09-14T05:26:54.7666667+00:00
Ian-T 12,310 Reputation points Microsoft External Staff Moderator
3 answers

my internal camera has disappeared, nothing in device manager.

my internal camera has disappeared, nothing in device manager, worked a year ago

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T00:46:24.7666667+00:00
Nola Wilson 0 Reputation points
answered 2026-09-14T05:18:08.1233333+00:00
ApexNáV 360 Reputation points