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2 answers One of the answers was accepted by the question author.

Cloud shell: Warning: Failed to mount the Azure file share. Your cloud drive won't be available.

Due to a number of limitations in my current environment I have been using cloudshell on a regular basis. Recently I keep getting this message (bash): Warning: Failed to mount the Azure file share. Your cloud drive won't be available. Your Cloud Shell…

Azure Files
Azure Files

An Azure service that offers file shares in the cloud.

1,529 questions
Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,883 questions
asked 2024-07-17T08:30:13.2566667+00:00
Michael Cameron 637 Reputation points
commented 2026-06-16T20:45:42.3166667+00:00
EJP 0 Reputation points
1 answer One of the answers was accepted by the question author.

Global Administrator Locked Out Due to Lost MFA Device – Request for Account Recovery

I am the Global Administrator of the Microsoft 365 tenant [Moderator note: Personally Identifiable Information removed], and I am currently locked out of my admin account because I lost access to my Microsoft Authenticator app. MFA was configured as the…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-16T19:13:35.7533333+00:00
MILTON ALVAREZ MELENDEZ 20 Reputation points
edited the question 2026-06-16T20:21:43.63+00:00
Hendrix-C 20,015 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

It's been a month but still robux digital is out of stock whyyyy?

Im using bing for over 2 month to get 800 robux digital card but when I reached 13000 points it is now out of stock. I want to know when will it restock (issue from India)

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,424 questions
asked 2026-06-10T11:24:24.7266667+00:00
SHREYASH Kumar 20 Reputation points
commented 2026-06-16T20:13:41.0066667+00:00
Rohma Zainab 0 Reputation points
2 answers

Candidate name shows as first name + last name

Hi Team, I have the exam scheduled for 06/08/2026 at 4 pm. I just found out the candidate name shows as "Mohamed Feroz Khan Kamal Batcha". Here "Kamal Batcha" is my last name and all my government Ids shows only my first name "…

Community Center | Not monitored
asked 2026-06-08T05:39:54.6866667+00:00
FerozKhanMohamed-0006 0 Reputation points
recommended 2026-06-16T20:05:50.4666667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Need Help with extracting Microsoft Teams Presence Data

I’m trying to extract Microsoft Teams presence status for each employee in the company, specifically to track how often and how long someone’s status is Active, Away, In a Meeting, Be Right Back, etc. I attempted to use the Graph API endpoint:…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,077 questions
asked 2025-07-02T18:59:11.7766667+00:00
Danish Rizvi 20 Reputation points
answered 2026-06-16T19:47:03.99+00:00
2 answers One of the answers was accepted by the question author.

Unable list UserFlow ID in Graph Explorer

I am trying to disable External Tenant External Identities Signin User Flow's Create Account Field. I received AADB2C error code when i use Microsoft Graph Explorer to list User Flow ID. I had used an admin account with global admin, External ID User…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Graph
asked 2024-07-29T03:20:45.9266667+00:00
Connie Chang 30 Reputation points
commented 2026-06-16T19:41:56.4033333+00:00
Michael Ward 0 Reputation points
2 answers One of the answers was accepted by the question author.

Teams link not appearing in a meetings organized via Bookings

I have created several bookings. The service indicates that it is a Teams meeting. However, when the meeting invitation went out through Teams, there was no link to join. There are no error messages. The site has not changed since the previous ones I…

Microsoft Teams | Microsoft Teams for education | Calendar | Other
asked 2026-02-25T17:35:04.33+00:00
Lisa Speigel 25 Reputation points
commented 2026-06-16T19:41:37.4966667+00:00
Alexis-NG 18,070 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Error Code: 399287 MFA via SMS not working - BadReputation

We are experiencing an issue with MFA via SMS in our tenant and have been for the past week or so. When attempting to use SMS for MFA, the authentication fails with the following…

Community Center | Not monitored
asked 2026-06-09T20:51:06.5466667+00:00
edited the question 2026-06-16T19:38:11.8166667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My inbox has now been split into Focus and Other.

The other being archive. I went into settings and removed the split from focus and other. However my email is still showing under Focus and Archive? How do I fix this?

Outlook | Web | Outlook.com | Settings
asked 2026-06-16T15:51:50.8766667+00:00
Marie McAllaster 20 Reputation points
accepted 2026-06-16T19:27:58.41+00:00
Marie McAllaster 20 Reputation points
2 answers One of the answers was accepted by the question author.

Azure AI Foundry Agent works in Playground but fails in Microsoft 365 Copilot when using Knowledge Base

I have an Azure AI Foundry Agent that uses a Knowledge Base connected to an Azure AI Search index. The agent works correctly in: Azure AI Foundry Playground Azure App Service hosted web application SharePoint page with embedded web application I have…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,607 questions
asked 2026-06-11T18:13:35.7133333+00:00
Paul Satterlee 20 Reputation points
accepted 2026-06-16T19:27:27.02+00:00
Paul Satterlee 20 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Transfer Previous Digital License to Current Install

I recently undertook a fairly significant hardware change on my desktop (New motherboard and CPU), and reinstalled Windows 10 Home via the media creation tool without wiping the SSD it was on, thus sending files related to the previous installation into…

Windows for home | Windows 10 | Licensing and activation
asked 2026-06-16T02:44:52.75+00:00
Ryan 20 Reputation points
accepted 2026-06-16T19:21:28.6466667+00:00
Ryan 20 Reputation points
4 answers

How to resolve being billed on 2 separate charge accounts for the same thing

I am being charged via Amazon for a 1 year Microsoft 365 Family subscription and being charged by Microsoft on another credit card for the same subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-14T02:54:11.67+00:00
Jim Bajek 0 Reputation points
answered 2026-06-16T19:07:01.7333333+00:00
David Middleton 0 Reputation points
3 answers One of the answers was accepted by the question author.

Availability of Dadsv7 VMs in East US 1

What is the timeline for being able to deploy Dadsv7 VMs in the East US 1 region?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,378 questions
asked 2026-06-15T21:16:00.21+00:00
Nicolas Giard 40 Reputation points
accepted 2026-06-16T19:07:01.3333333+00:00
Nicolas Giard 40 Reputation points
4 answers

Account hacked

I have an account in Microsoft that has been hacked. I have got a mail that my primary alias has been changed, but it was not me. Since then, I can't access my account, and my OneDrive backup. I have issued a recovery form, but no answer from you after…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T05:14:02.77+00:00
Ben Arigur 0 Reputation points
recommended 2026-06-16T18:54:31.4433333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to cancel an Incorrect AI Skills Fest Voucher Claim and Have the Corrected Submission considered without violating the one submission rule

Hi, I completed an eligible playlist during the Microsoft AI Skills Fest 2026 and submitted the voucher claim form. I then realized I had entered an incorrect email address on my submission, so I submitted the form a second time with the correct…

Community Center | Not monitored
asked 2026-06-09T03:41:48.6466667+00:00
Avogadro Dick 25 Reputation points
accepted 2026-06-16T18:18:28.8533333+00:00
Avogadro Dick 25 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook issue – Emails opening in minimized bubble windows

I’m experiencing an issue with Microsoft Outlook where email messages do not open in a standard full window. Instead, each message opens as a small floating bubble that must be manually maximized. I have already tried restarting Outlook and the computer,…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T15:24:22.93+00:00
Carter, Crystal 20 Reputation points
accepted 2026-06-16T17:06:40.65+00:00
Carter, Crystal 20 Reputation points
2 answers One of the answers was accepted by the question author.

MS Log-in attempts not showing as "Failed"?

Today I received two push notifications via mobile from unknown devices trying to access my MS account which I understand happens to a lot of users and usually I'd waive it off however there's no "Failed attempts" within my activity tracker. As…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-08T13:19:19.7366667+00:00
ABM 40 Reputation points
edited the question 2026-06-16T17:06:13.9+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

is insider Beta channel lagging behind Release preview channel?

After having had problems on my Release Preview channel pc, this morning I opted to do a clean install to the Beta channel. Am now on 25H2 26220.8680 Beta channel. Got all the updates through WU etc. A few moments ago I decided to head over to FBH and…

Windows Insider program | Windows Insider preview | Other
asked 2026-06-15T21:59:24.0666667+00:00
kirbster 1 125 Reputation points
commented 2026-06-16T16:16:21.96+00:00
DAVID V 25 Reputation points
4 answers

Request refund

Hi. How do I request a refund for my subscription please

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-13T08:19:45.2133333+00:00
Tracy Colebrook 40 Reputation points
commented 2026-06-16T15:49:44.86+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
5 answers One of the answers was accepted by the question author.

Windows Start and search bar aren't working.

I tried posting my problem but it was deleted for some reason ? My start button and search box won't work. I can right click the start button and get the menu to come up ,but I can't left click it. I tried clicking on settings, system, and others, but…

Windows for home | Windows 10 | Desktop, Start, and personalization | Start Menu
asked 2026-06-15T14:12:27.9966667+00:00
Lana Zemler 45 Reputation points
commented 2026-06-16T15:46:23.7033333+00:00
Lana Zemler 45 Reputation points