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1 answer One of the answers was accepted by the question author.

Windows 11 uninstalled itself

I didn't really know which tag to choose for this special issue, and it might just be that my ssd died (a 23 days old pc by the way, so the components could've been faulty) But i was playing steam games, then there was no more sound, and i visibly could…

Windows for home | Windows 11 | Windows update
asked 2025-10-15T21:32:15.5933333+00:00
lilymiku diva 25 Reputation points
commented 2026-06-21T23:08:42.7933333+00:00
Phoenix Iseley 0 Reputation points
3 answers One of the answers was accepted by the question author.

System freezes every 5 minutes and this will stop freeze but it is not the boot update causing the freeze.

Where do I find Microsoft\Windows\PI\Secure-Boot-Update it seems this is the culprit that causes my system to freeze up every 5 minutes and other have stated that disabling this task stops the freeze and hopefully Microsoft will get a fix out for this…

Windows for home | Windows 11 | Performance and system failures
asked 2026-05-16T20:41:16.58+00:00
Paul 20 Reputation points
commented 2026-06-21T22:47:47.39+00:00
Paul 20 Reputation points
4 answers One of the answers was accepted by the question author.

scanning a photo

I'm trying to scan a photo in the printer. It doesn't show up in my files.

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-21T19:40:50.5133333+00:00
Marcia Siekkinen 20 Reputation points
accepted 2026-06-21T22:16:36.34+00:00
Marcia Siekkinen 20 Reputation points
3 answers

Selection in Word 2024 doesn't select the whole text, only one line

The problem I have, is that when I'm selecting text in a Word document, I'm only able to select one line. The text is actually selected, but I can't see it, only one line is visibly selected. In the selected text, while not visible, I'm still able to…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-04T16:54:22.8366667+00:00
Jorge Antão 0 Reputation points
commented 2026-06-21T21:54:31.2666667+00:00
chordate_index_9000 20 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook for Android no longer has conversation view toggle

Was the ability to turn off conversation view removed from Outlook for Android on purpose or was this an oversight? I know I had the ability a month or so ago. Version 5.2621. 0 Pixel 7 and Samsung 26 Ultra

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-06-05T16:25:01.7433333+00:00
Will B 20 Reputation points
commented 2026-06-21T21:13:27.4433333+00:00
Phillip Hamlyn 0 Reputation points
1 answer One of the answers was accepted by the question author.

I cant log in

I try to log in onto microsoft authenticator, but ive to USE the app to log in there?? My phone is stolen and I HAVE TO LOG IN. HOW?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-06-18T09:53:18.9333333+00:00
(Student) Afif-Amir, Aye 20 Reputation points
accepted 2026-06-21T20:16:39.13+00:00
(Student) Afif-Amir, Aye 20 Reputation points
2 answers One of the answers was accepted by the question author.

how do you buy something here? Website says to contact support, but there's no support to contact

Update I did eventually hear back from Microsoft support using the method that Darhyl said. However by that time I had already decided to give up and get my friend something different for his birthday. I don't have a huge amount of patience for people…

Windows for home | Other | Gaming
asked 2026-06-19T18:15:56.26+00:00
nope 20 Reputation points
edited an answer 2026-06-21T19:36:29.9966667+00:00
nope 20 Reputation points
1 answer One of the answers was accepted by the question author.

AI Skills Fest 2026 - Missing Badge Due to Email Mismatch

"Hello Support Team, I successfully completed 100% of my training playlist during the AI Skills Fest 2026. However, I accidentally submitted the badge claim form using my college email address (Gmail), while my training was completed on my personal…

Community Center | Not monitored
asked 2026-06-20T06:54:22.4833333+00:00
YOKESH S K 20 Reputation points
accepted 2026-06-21T18:12:16.6033333+00:00
YOKESH S K 20 Reputation points
1 answer One of the answers was accepted by the question author.

Unauthorized Charge on my Microsoft Account

I looked at my bank account this morning and there was a charge for over $1,400 from Microsoft. I confirmed the debit card is not on any of my accounts, nor my children's accounts. I do not see any transactions for $1,400 either. I called my bank and…

Microsoft 365 and Office | Other
asked 2026-04-19T20:38:31.6266667+00:00
Jesi Anderson 20 Reputation points
commented 2026-06-21T18:07:06.7333333+00:00
Nathalie Menard 0 Reputation points
2 answers One of the answers was accepted by the question author.

AADSTS500200: User account is a personal Microsoft account. Personal Microsoft accounts are not supported for this application

I have recently installed Office 2024 on my Mac. However it doesn't allow me to use the apps apart from in view only mode

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-21T15:08:02.96+00:00
A Oak 25 Reputation points
commented 2026-06-21T18:03:25.7666667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Malware Sandbox

Our business analysts frequently receive unverified financial spreadsheets and zip files from external vendors, and our email filter doesn't catch everything. Instead of having them open these files on their live desktops, I want to train them to use the…

Windows for business | Windows Server | User experience | Other
asked 2026-06-20T08:18:03.4266667+00:00
Manon David 60 Reputation points
accepted 2026-06-21T17:32:01.1333333+00:00
Manon David 60 Reputation points
1 answer One of the answers was accepted by the question author.

Redemption Error i tried different devices and log out too not working

While attempting to redeem the Free Spotify Premium Subscription (2 months) offer through Microsoft Rewards, the user encountered an error message stating: “Couldn’t complete your order. There was an error processing your order. Please try again…

Microsoft Edge | Website issues | Android
asked 2026-06-21T14:01:02.2933333+00:00
Mahaveer Gautam 20 Reputation points
accepted 2026-06-21T15:53:12.0033333+00:00
Mahaveer Gautam 20 Reputation points
2 answers One of the answers was accepted by the question author.

M365 Family personalized email alias fails - domain backend not synced with family plan members

Environment: Microsoft 365 Family (paid, active) Custom domain: meraachli.com (registered via GoDaddy, DNS/MX/SPF correctly pointed to Outlook) My own personalized email ******@meraachli.com works perfectly All family members have valid Outlook.com…

Outlook | Web | Outlook.com | Email
asked 2026-06-21T03:50:12.9833333+00:00
JIHAD MERAASHLI 20 Reputation points
accepted 2026-06-21T15:33:51.13+00:00
JIHAD MERAASHLI 20 Reputation points
4 answers One of the answers was accepted by the question author.

how do I activate my microsoft 365

How do I get licenced product for microsoft 365 after payment even with activation and downloaded setup please

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-30T18:02:11.88+00:00
Wuraola Lameed 30 Reputation points
commented 2026-06-21T14:36:34.0033333+00:00
Melville GEORGE 6 Reputation points
1 answer One of the answers was accepted by the question author.

Which version of Office or 365 do I need?

I'm replacing a Win 10 desktop with a version of Office Home and Business from 10 years ago! I have a new Win 11 laptop and have been sold MS 365 Personal. The hardware - great. The software - I think I have the wrong version, and my research tells me…

Microsoft 365 and Office | Other
asked 2026-06-21T11:29:51.72+00:00
Steve Tayler 45 Reputation points
accepted 2026-06-21T14:31:01.5033333+00:00
Steve Tayler 45 Reputation points
2 answers One of the answers was accepted by the question author.

Lost Global Administrator Access to Microsoft 365 Developer Sandbox

I lost access to the Global Administrator account for my Microsoft 365 Developer Sandbox. Tenant domain: 7mrbvl.onmicrosoft.com The admin account [Moderator note: personal info removed] @7mrbvl.onmicrosoft.com no longer exists, and I cannot access the…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-17T13:45:46.6166667+00:00
Anh Nguyen 20 Reputation points
accepted 2026-06-21T14:09:14.69+00:00
Anh Nguyen 20 Reputation points
2 answers One of the answers was accepted by the question author.

I'm trying to download WhatsApp on my laptop but it is stuck on checking dependencies. How can I resolve this?

I'm trying to download WhatsApp on my laptop but it is stuck on checking dependencies. How can I resolve this?

Windows for home | Windows 11 | Apps
asked 2025-08-30T16:09:31.85+00:00
James 20 Reputation points
commented 2026-06-21T14:08:22.3033333+00:00
Adekunle Oladele 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Rewards Account Suspended Without Any Violation

Hello Microsoft Support, My Microsoft Rewards account has been suspended, and I would like to request a review of this decision. I believe the suspension may have been made in error. I have only used one Microsoft account, and I have not used any VPN,…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,418 questions
asked 2026-06-21T10:00:31.95+00:00
Nguyễn Trần Thảo My 20 Reputation points
accepted 2026-06-21T14:00:52.8433333+00:00
Nguyễn Trần Thảo My 20 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook Export

I want to download into csv the date, subject, to and from my emails. How can I do that?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-20T11:25:35.1066667+00:00
Lisa Ochs 20 Reputation points
accepted 2026-06-21T13:56:33.8433333+00:00
Lisa Ochs 20 Reputation points
2 answers One of the answers was accepted by the question author.

Why does my new Outlook say that Outlook Data Files require a Microsoft 365 subscription?

I bought a new computer and Office 2015, but when I set up my Outlook, it tells me that Outlook data files require a Microsoft 365 subscription. It will not let me select the outlook.pst file that I transferred to the new computer. I have many folders…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-18T19:50:21.1266667+00:00
Lea Novak 20 Reputation points
accepted 2026-06-21T12:55:22.0266667+00:00
Lea Novak 20 Reputation points