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3 answers One of the answers was accepted by the question author.

My Outlook on Mac isn't showing my email content when I press reply - works on browser not on app.

Hi Microsoft Helpdesk, please advise if you already have fixes for this issue. I do not like to use New OUTLOOK. I prefer to use Legacy outlook. Thanks

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-24T02:36:49.78+00:00
Hoe, Derrick 20 Reputation points
accepted 2026-06-26T02:58:35.6966667+00:00
Hoe, Derrick 20 Reputation points
2 answers

On my Mac email, one of my folders ceased to exist. Tried looking in deleted items... nowher to be found. Was working with it yesterday?

A folder in my mail suddenly disappeared. I used it yesterday, but could not find it today. I cannot get it on any of my devices. Tried the suggested troubleshooting items. However, it is nowhere to be found. It contains several important documents.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-06-25T09:17:38.5+00:00
Sami Sabet 0 Reputation points
recommended 2026-06-26T02:36:12.6933333+00:00
Ian-T 12,645 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Camera is not working

I keep getting an error that "my camera might be covered". It is not. Further the error says that "I might need to slide a shutter near the camera, press a camera button on the keyboard or slide a camera switch on my device." There is…

Windows for home | Windows 11 | Apps
asked 2026-06-26T00:49:13.4933333+00:00
Allan Donald 20 Reputation points
accepted 2026-06-26T02:31:22.7633333+00:00
Allan Donald 20 Reputation points
2 answers One of the answers was accepted by the question author.

Outlook 365 for MAC in legacy mode does not contain e-mail thread when reply

after last update, now my Outlook 365 for MAC in legacy mode, does not contain e-mail thread when reply. It shows only senders, receipients, date & time when reply. It does appear in new look, problem only in legacy mode.

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-06-23T02:27:45.2433333+00:00
Wason HUTAPRAPIN 20 Reputation points
commented 2026-06-26T02:30:29.8466667+00:00
Anonymous
2 answers

My Xbox One Controller Wouldn't connect to my windows 11 bluetooth

The controller worked before, but suddenly just stopped working after a while. I removed the device from my computer to attempt a re-pair Yes I made sure to click the "Bluetooth" when the three options appear to pair Yes I made sure my…

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-24T19:00:27.59+00:00
ermanno chen 0 Reputation points
recommended 2026-06-26T02:21:21.79+00:00
Ian-T 12,645 Reputation points Microsoft External Staff Moderator
6 answers One of the answers was accepted by the question author.

In Excel, find and return all locations in each month in outside a +/-5% value range.

What formula in excel with return all the locations in column A (A2:A22) for each month with values >5 (highlighted in green) and <-5 (red). Expecting nine (9) returns for June 2025. As always appreciate the help.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-24T13:35:13.06+00:00
Dornan, Paul 125 Reputation points
edited a comment 2026-06-26T02:03:17.2266667+00:00
Dana D 100 Reputation points
1 answer

Copilot Studio Agent will not read entire data set in Excel or markdown

I have a Copilot Studio agent linked to a single markdown file within SharePoint (~2000 lines, originally from Excel). The agent is instructed to read the entire file, understand the data structure and categories, and answer simple questions about the…

Microsoft Copilot | Other
asked 2025-10-30T13:17:45.9566667+00:00
Scott Prisbrey 10 Reputation points
commented 2026-06-26T01:26:38.6+00:00
Lu, Kingsley 0 Reputation points
2 answers One of the answers was accepted by the question author.

Does Azure AI Foundry Hosted Agent support outbound IPv6 connectivity?

Hello everyone, We have workloads running on Azure AI Foundry Hosted Agents / Agent Service that need to make outbound HTTP requests to external endpoints. Could you clarify whether Hosted Agents currently support outbound IPv6…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

121 questions
asked 2026-06-22T19:02:05.2166667+00:00
June 40 Reputation points
accepted 2026-06-26T01:17:34.28+00:00
June 40 Reputation points
1 answer One of the answers was accepted by the question author.

AppLocker DLL Rules Performance Impact

Hi team, A security engineer wants to expand our AppLocker policy to audit and control not just .exe and .msi files, but every single DLL loaded by the operating system. What specific performance degradation warnings does Microsoft issue regarding DLL…

Windows for business | Windows 365 Business
asked 2026-06-25T05:40:01.4+00:00
Sahil Soni 100 Reputation points
commented 2026-06-26T01:02:35.34+00:00
Sahil Soni 100 Reputation points
4 answers One of the answers was accepted by the question author.

Ever since the latest update Teams app on Android goes into a login Loop even though it works on PC

I have a big problem, I can't login to my Teams app on my Android for my work. I updated the app on Tuesday night, went to sleep, woke up trying check my e-mail on this account, and got kicked out of my outlook account and Teams app it seems. Took…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-06-25T02:11:46.81+00:00
Robin Johansson 20 Reputation points
commented 2026-06-26T00:57:34.9733333+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Virtual Learning Days - Registration Emails not coming

Hi I have signed up for multiple Microsoft Virtual Learning Days and no emails or confirmations are ever sent to me. I ran a message trace with our Exchange Admin Center and nothing is showing as blocked, or in my spam.

Microsoft Partner Center | Other
asked 2026-05-04T14:50:50.7133333+00:00
Anthony Marinelli 30 Reputation points
commented 2026-06-26T00:44:50.14+00:00
Joanne Dasent 0 Reputation points
2 answers

How to use 365 subscription on old computer and Home and Business (purchased) on new computer

Now that I have purchased a new computer and also purchased Home and Business software and downloaded it to my new computer, my older computer is still on my network but now will not work even though I still have Microsoft 365 subscription on it. What…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-14T19:09:36.2933333+00:00
wordgardenlady 0 Reputation points
recommended 2026-06-26T00:39:17.9733333+00:00
Stefan Blom 353.4K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Hearing aid connection to Blue tooth

HEARING AID DOES NOT CONNECT TO BLUETOOTH. IT COMES UP WITH " Your Windows PC doesn't support LE Audio. Some features might not be available for your hearing aids." Any solutions?

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-25T21:19:17.5033333+00:00
Lindsay Gibson 20 Reputation points
commented 2026-06-26T00:13:48.84+00:00
Lindsay Gibson 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to fix Minecraft Launcher can't log in on my Windows 7 PC?

I have plenty of PC's that I like to use and I'm trying to use this windows 7 PC to play minecraft on, but when I try to type in my microsoft account email it works and then goes to the Face, fingerprint, pin or security key screen and I can't do…

Windows for home | Other | Gaming
asked 2026-06-25T23:07:12.4+00:00
peyhamm005 20 Reputation points
accepted 2026-06-25T23:48:45.5033333+00:00
peyhamm005 20 Reputation points
1 answer One of the answers was accepted by the question author.

TWO MICROSOFT 365 ACCOUNTS WITH DIFFERENT EMAILS

I have TWO MICROSOFT 365 ACCOUNTS WITH DIFFERENT EMAILS. How do I cancel one and continue the other without losing the contents of One Drive?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-24T23:14:18.77+00:00
Kathryn Romani 20 Reputation points
accepted 2026-06-25T23:34:51.5633333+00:00
Kathryn Romani 20 Reputation points
1 answer One of the answers was accepted by the question author.

MS Planner / MS Planner Frontier Agent - Plan to outbound Gantt Chart

Hello M&S Q&A, Please can you help. When utilising MS Planner / MS Planner Frontier agent, can you use your plans to create/output a gantt chart? Look forward to hearing from you. Kind regards,

Microsoft Teams | Microsoft Teams for business | Tasks | Manage tasks
asked 2026-06-23T10:30:15.5633333+00:00
Leigh, Daniel CWK 40 Reputation points
commented 2026-06-25T23:20:14.22+00:00
Vivian-HT 17,895 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do I set up my meeting recording so they stay available indefinitely?

For legal reasons we need to retain videos for several years - how do I set up teams to ensure I do not lose the recordings after a few months?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-06-25T07:57:56.5433333+00:00
Meredith Wellard 20 Reputation points
accepted 2026-06-25T23:18:04.5166667+00:00
Meredith Wellard 20 Reputation points
3 answers One of the answers was accepted by the question author.

Artifact Signing Account with Public Trust Certificate Profile and Active Organization Identity validation has begun giving windows smart-screen error

Hello, I recently setup application signing through the the azure artifact signing account. I setup the artifact signing account, created an organizational identity validation (which completed and is current), and created a public trust certificate…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,309 questions
asked 2026-04-09T03:25:02.6166667+00:00
McKay Reed Moore 30 Reputation points
answered 2026-06-25T22:58:30.3866667+00:00
Meha-MSFT 2,460 Reputation points Microsoft Employee Moderator
1 answer One of the answers was accepted by the question author.

How to fix Public Folder emails with MSGFLAG_UNSENT set to True

We were just trying to migrate away from public folders to M365 groups and it was a bit of a disaster. After rolling things back we are now seeing some but not all messages show up as drafts, they appear to be forwarding to our own email address and…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,415 questions
asked 2026-06-24T20:07:04.4766667+00:00
Anonymous
accepted 2026-06-25T22:46:57.8066667+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Audio and Microphone Issues: Monitor usage and Team Meetings cause disconenction

I am writing to request some help troubleshooting an ongoing issue with my audio and peripheral devices. Everything usually works fine prior to a call, but the moment I join a Microsoft Teams meeting with my adapter connected, my audio and microphone…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-22T15:27:20.5+00:00
Newbold, Trent W 20 Reputation points
commented 2026-06-25T22:30:23.64+00:00
Anonymous