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2 answers One of the answers was accepted by the question author.

Adding Claude AI Add-ins to Microsoft 365 Family

I have tried several ways to install the Claude AI Add-ins for Microsoft 365 Family. Given everything you've tried, I don't think this is a problem with your Mac, browser, or Microsoft account settings. From your screenshot: The AppSource form loads…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-13T15:29:12.9+00:00
Mark Garman 20 Reputation points
commented 2026-07-20T06:34:10.5+00:00
Kai-H 26,860 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Recovery Parition Problem - Windows 10

I had an issue where I needed to do a complete, clean re-install of Windows. I have a partition on the disk of 1.5GB which used to have the Recovery Partition (ex. Win7) and it seems to have got itself wiped clean. DISKPART> list partition Partition…

Windows for home | Windows 10 | Recovery and backup
asked 2026-07-17T20:25:09.4133333+00:00
Dave Cooper 20 Reputation points
edited an answer 2026-07-20T06:31:35.8466667+00:00
Ian-T 12,305 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to access my mcsa certificate for MCSA . Please share the transcript for verification

MCSA 2003 certificate Server 2003 MCID/MCPID numbers such as Old ID Also check my New MCid

Community Center | Not monitored
asked 2026-07-17T16:32:36.05+00:00
mithun nair 0 Reputation points
recommended 2026-07-20T06:00:40.9433333+00:00
JuliaMarvin 22,805 Reputation points Volunteer Moderator
5 answers One of the answers was accepted by the question author.

Storage is 1TB but Windows Only Shows Drive as 180GB

So my Samsung Galaxy BookPro 5 is a 1TB laptop, but when I click on my storage, it shows the C drive as only being 180GB total. It has partitions of 1, 4, 5 & 6 but there is no 2 or 3. I have taken as many screenshots as possible to try to showcase…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-07-16T20:23:07.1933333+00:00
Sadistik909 20 Reputation points
commented 2026-07-20T05:58:05.8066667+00:00
Ian-T 12,305 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Cannot save MS Office 2019 files.

I am running Microsoft Office 2019 Excel downloaded on my computer. When I open a workbook, make an entry and then try to save the file, I get an error message that says, "Errors were detected when trying to save the file." Then a message says…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-08T06:00:22.2966667+00:00
Barrett Kalellis 65 Reputation points
answered 2026-07-20T05:57:00.92+00:00
Barrett Kalellis 65 Reputation points
1 answer One of the answers was accepted by the question author.

Is this program and free and will I will get a certificate after completion of a course?

Is this program and free and will I will get a certificate after completion of a course?

Community Center | Not monitored
asked 2026-07-20T00:19:12.7933333+00:00
Astha Jain 20 Reputation points
edited the question 2026-07-20T05:43:52.24+00:00
JuliaMarvin 22,805 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to achieve full replication

I have an on-premises DC and created a secondary DC on azure the communication is happening through site-to-site vpn. though when I check on replication, the DFSR service is running though i get error the RPC server is unavailable (1722) from both DCs,…

Microsoft Security | Microsoft Identity Manager
asked 2026-07-09T20:16:34.7+00:00
Diana Piloya 245 Reputation points
accepted 2026-07-20T05:22:29.1566667+00:00
Diana Piloya 245 Reputation points
1 answer One of the answers was accepted by the question author.

A serious bug in the Microsoft Store - WinAppRuntime components (Main.2 and Singleton) get stuck in an infinite loop and fail to update due to an "error".

您好，我的 Windows 系统目前在 Microsoft Store 更新时遇到了严重的快取与权限死循环 Bug。 商店内的「WinAppRuntime.Main.2」与「WinAppRuntime.Singleton」两个应用程式一直显示「发生错误」，提示讯息为：「我们已知道问题并正在努力修正。请稍后再试。」。其他所有第三方软体和微软自家的 App 都可以正常下载与更新，唯独这两个 Windows App SDK…

Windows for home | Windows 11 | Microsoft Store
asked 2026-07-15T07:51:21.3766667+00:00
ying shen chen 305 Reputation points
accepted 2026-07-20T04:46:08.0433333+00:00
ying shen chen 305 Reputation points
1 answer

double billing and unintentional multiple accounts?

My bank statement says I have been billed twice for 365. I may have two accounts unintentionally. How do I rectify, reduce to one account and get a refund? The most recent transaction was today and the previous one June 26th of this year.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-20T01:25:35.9266667+00:00
jon cornelius 0 Reputation points
recommended 2026-07-20T03:59:20.99+00:00
Haytham-C 5,540 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

How to download software for usb boot windows 11 for microsoft Surface Pro 6

Have Microsoft Surface Pro 6 with Keyboard. Windows 11 Pro will not boot up. Flashes the Windows Logo and goes away to black screen. Wanting to download a recovery USB to restore Surface Pro to original configuration. Where do I go for this download?…

Surface | Surface Pro | Install and update
asked 2026-07-12T20:52:57.8466667+00:00
Noel Vaughn 40 Reputation points
commented 2026-07-20T03:42:38.8166667+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Roblox gift card redeemed

Hello, I recently redeemed a roblox gift card using my reward points however the email has not been sent to me yet, I was wondering how long it would take to get my email with the code! Thank you, Leela

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,375 questions
asked 2026-07-19T23:14:57.07+00:00
leela ponnapa 20 Reputation points
accepted 2026-07-20T03:15:29.71+00:00
leela ponnapa 20 Reputation points
1 answer One of the answers was accepted by the question author.

MSIX Win32 app reading raw \\.\C: (MFT) only when run as admin Is it Store-compliant?

I'm building a disk-space visualizer (Link removed by Moderator) that I want to ship as a fully Microsoft Store–compliant MSIX (packaged full-trust Win32 app, EntryPoint="Windows.FullTrustApplication"), and I'm looking for the right way to do…

Windows development | Windows App SDK
asked 2026-07-11T13:36:38.3133333+00:00
Mustapha Ben 35 Reputation points
commented 2026-07-20T02:49:54.5033333+00:00
Taki Ly (WICLOUD CORPORATION) 5,140 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How do you monitor an email?

I received a message that I could not send out an email to 44 people. I asked why and it said that they did not monitor my outlook. I have been using this outlook name, email, for almost a year. What will it take for me to be able to send out emails in a…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-19T23:28:53.98+00:00
Patsy McKinney 20 Reputation points
accepted 2026-07-20T01:37:34.1866667+00:00
Patsy McKinney 20 Reputation points
1 answer One of the answers was accepted by the question author.

Capthca Failure when attempting to create a new Microsoft account

When attempting to create a new Microsoft account, after successfully completing the captcha "Press and Hold" test the following text is displayed below the button. Repeatedly, I see this error: "NoSuchKeyThe specified key does not exist.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-21T01:07:52.23+00:00
Bruce Gray 25 Reputation points
edited a comment 2026-07-20T00:18:47.4066667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft 365 and Office license | User assign

I just add a domain on Godaddy. and add 1 user with license there. But now I cannot add 1 user without license there. They always need me buy 1 user with 1 license. Actually, I want to add 1 manage user there for add or remove user and give password. I…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-18T05:37:51.0733333+00:00
rtdc group 20 Reputation points
commented 2026-07-19T23:58:54.8866667+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

UAC approval needed

When I try to open classic outlook a UAC popup needs to be approved before I can open classic outlook. Why does this happen?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-19T18:44:25.2233333+00:00
Scott Baker 40 Reputation points
commented 2026-07-19T23:19:44.77+00:00
Scott Baker 40 Reputation points
1 answer One of the answers was accepted by the question author.

Add ins for classic outlook

which add ins do I need for classic outlook to work properly

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-07-19T18:22:59.7033333+00:00
Scott Baker 40 Reputation points
commented 2026-07-19T23:17:37.6233333+00:00
Scott Baker 40 Reputation points
2 answers One of the answers was accepted by the question author.

Can Windows 10 still be installed on a new desktop PC and upgraded to Windows 11?

I tried to build a desktop home computer for personal use. It posted, or whatever it's called, but one of the motherboard memory slots did not work. After that I was unable to get the computer to post (switch on, whatever) using a replacement…

Windows for home | Windows 10 | Install and upgrade
asked 2026-07-19T22:06:06.74+00:00
Efdy 40 Reputation points
commented 2026-07-19T23:10:07.1333333+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

M365 premium upgrade from family. When is the prorata rate applied?

upgraded from family to premium with the 50% off . When doing this it said the current subscription prorata rate refund would be applied to the upgrade yet I have been charged the same amount. When is the prorata rate refund applied?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-15T22:56:19.5133333+00:00
Brad Hunter 20 Reputation points
accepted 2026-07-19T22:22:09.46+00:00
Brad Hunter 20 Reputation points
3 answers One of the answers was accepted by the question author.

OneDrive laggy or slow on my Samsung Galaxy phone

OneDrive on my Samsung 23ultra device feels very laggy, slow to open, delayed uploads, and freezing when browsing files. This doesn’t happen on other Android devices.

Microsoft 365 and Office | OneDrive | For business | Android
asked 2026-02-02T05:09:33.0033333+00:00
Whittington Jack 85 Reputation points
commented 2026-07-19T22:20:36.01+00:00
Breno Farber 25 Reputation points