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4 answers One of the answers was accepted by the question author.

Windows update broke my computer?

I was using my computer perfectly fine last night and I went to turn it off. I selected "Update and Shutdown" and walked away. When I went to use it today the computer booted and brought me to this weird Bitlocker screen (which I had never seen…

Windows for home | Windows 11 | Windows update
asked 2026-07-22T22:23:27.85+00:00
Grant McBride 65 Reputation points
commented 2026-07-26T14:09:16.9666667+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

My microsoft office home & student not working

Hi, I have a ASUS vivobook tgat comes with Microsoft Office Home & Student classic apps included on the PC. But all of a sudden, files are failing to open with some permission errors and some of the files were showing unlicensed and needs an…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-25T11:56:59.52+00:00
SF 0 Reputation points
commented 2026-07-26T12:42:05.23+00:00
Masanam S 0 Reputation points
2 answers

Compare Documents Stopped Working on MacBook.

using a macbok. compare documents has stopped working. When you go Review/Compare/Compare Documents. All documents are shaded out and cannot be selected. No idea how to fix. This feature has worked on this machine for years.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-09T14:44:10.9033333+00:00
Alexander Stiles 0 Reputation points
commented 2026-07-26T12:30:09.2133333+00:00
John Warshawsky 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft account issues

My Microsoft account is not working well and sometime misbehaving a lot

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-25T12:10:48.4933333+00:00
James Tut KUOL 20 Reputation points
accepted 2026-07-26T12:22:35.2966667+00:00
James Tut KUOL 20 Reputation points
2 answers One of the answers was accepted by the question author.

Change App Service Plan Subscription on Azure

Hi NOTE - This post has been edited as initially only one service plan was showing in the list and confused the issue! Recently I posted a question about moving subscriptions. But everything suggested just generated errors. In the end I created new apps,…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,049 questions
asked 2026-07-26T09:21:24.4166667+00:00
Dave Nottingham 121 Reputation points
commented 2026-07-26T11:19:38.36+00:00
Dave Nottingham 121 Reputation points
3 answers One of the answers was accepted by the question author.

Fonts in MS Word on a Macbook

When I download a Word document on my 2024 Macbook Air, lately they always open in an old, strange font, and I cannot change the font no matter what I do.

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-27T17:07:52.21+00:00
Cheryl Johnson 20 Reputation points
commented 2026-07-26T08:35:17.53+00:00
Tom Prejean 0 Reputation points
2 answers

Windows 10

my Microsoft office now show product activation failed i no longerc have acess to the microsoft account that was originally used to activate office. is there any way to recover or transfer the office license without buying a new one please help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-26T06:59:02.0033333+00:00
swarupa gaikwad 0 Reputation points
recommended 2026-07-26T08:06:35.67+00:00
Erik Moreau 2,061 Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

What and where is the "Absolute Volume" setting?

Every time I go to use the external speakers on my Windows 11 desktop, I get no sound. So, I run the audio troubleshooter and get the sound back, and it says "Adjusted Absolute Volume again". What is the "Absolute Volume" and where…

Windows for home | Windows 11 | Settings
asked 2026-02-25T17:22:58.86+00:00
Wee Willie 949 45 Reputation points
commented 2026-07-26T07:51:42.8366667+00:00
david Sirois 5 Reputation points
1 answer

can't buy Minecraft because it think's a 25 year old man needs "mommy's permission" to use his own card

my profile has my date of berth at 2001 why is it not letting me buy Minecraft, and how can I (if needed) change the registration of the account so I don't have to dell with this again?

Windows for home | Windows 10 | Microsoft Store
asked 2026-07-26T03:32:21.52+00:00
Chaos Shadow 0 Reputation points
commented 2026-07-26T07:45:09.5233333+00:00
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2 answers One of the answers was accepted by the question author.

lost access for Microsoft 365 owner administrator account

lost access for Global Administrator of Office 365 Business Account and Authenticator App because I lost my phone and cannot login to my global administrator Office 365 account and Authenticator App again on other devices. I try to login Authenticator…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Authenticator
asked 2023-12-14T06:36:34.8566667+00:00
KMFIT-6298 35 Reputation points
commented 2026-07-26T06:25:23.2766667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Unable to recover account or cancel subscription — billed for 2 years without use — what's the best path?

Hi everyone, I'm hoping someone with experience of this specific situation can point me in the right direction. The core issue: I've been billed for a Microsoft 365 subscription for two consecutive years without being able to use it, and I can't…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-21T17:52:30.3833333+00:00
Serena Chironna 20 Reputation points
commented 2026-07-26T06:04:18.7533333+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

SMB Multichannel stuck in a disconnect loop with mixed 10G/25G NICs. Any elegant way to isolate adapter pools?

Hi guys, reaching out to see if anyone has cracked this specific edge case. We have a production server running a mixed-speed network config (two 10GbE and two 25GbE links). The issue is that SMB Multichannel is totally losing its mind over the…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-07-14T04:46:00.2366667+00:00
Chang Min 40 Reputation points
commented 2026-07-26T03:46:43.7333333+00:00
Chang Min 40 Reputation points
1 answer One of the answers was accepted by the question author.

How to I open a chat box for Microsoft 365?

Please advise how I can open up a live chat to discuss a problem with Microsoft 365 Home?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-08-17T02:15:09.8933333+00:00
Pauline Edwards 50 Reputation points
commented 2026-07-26T03:42:02.9566667+00:00
BONITA FAVORS 0 Reputation points
2 answers One of the answers was accepted by the question author.

After windows 11 update computer will not boot

After windows 11 update computer will not boot. message mentions bitlocker

Windows for home | Windows 11 | Windows update
asked 2026-07-25T17:56:43.47+00:00
Ken Kirk 20 Reputation points
accepted 2026-07-26T03:26:41.11+00:00
Ken Kirk 20 Reputation points
2 answers One of the answers was accepted by the question author.

Some issues with Purview's under-the-hood implementation.

What is the current write limit and the maximum concurrent write limit for a single Purview Account? Under what specific circumstances will an HTTP 408 error be triggered? I would like to know about the underlying architecture of Purview. Is the Index…

Microsoft Security | Microsoft Purview
asked 2026-06-17T03:55:13.85+00:00
Mofei Zhuang 160 Reputation points Microsoft Employee
accepted 2026-07-26T01:33:21.6033333+00:00
Mofei Zhuang 160 Reputation points Microsoft Employee
1 answer One of the answers was accepted by the question author.

Fixing Half English Half Vietnamese issues in Windows 10 Version 1903 - 22H2

I used ISO from Official Microsoft Install Assistant, Microsoft Media Creation Tool and Archive.org and then I install Vietnamese Language Pack then this happended: The language partially changed to Vietnamese, some parts are continue display English…

Windows for home | Windows 10 | Input and language
asked 2026-07-18T03:37:45.1666667+00:00
Tien tran 40 Reputation points
commented 2026-07-26T00:47:05.5466667+00:00
Hendrix-V 19,035 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Purchased Windows 11 Home and Never Received my Key via Email so I can't Activate Windows

This has been solved thank you. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-25T11:14:24.3533333+00:00
Belle Grima 20 Reputation points
edited the question 2026-07-25T23:19:01.0133333+00:00
Belle Grima 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to Use PC when it does not support windows 11

I have a perfectly working PC which is running on Windows 10. Now there is no support for Windows 10. The machine is not suitable for an upgrade to Windows 11. I can not afford a new PC. The old one is also giving no trouble. What are the available…

Windows for home | Windows 10 | End of support (EOS)
asked 2026-07-25T17:12:50.5533333+00:00
Buddhika Ariyaratne 20 Reputation points
accepted 2026-07-25T23:08:55.4166667+00:00
Buddhika Ariyaratne 20 Reputation points
3 answers One of the answers was accepted by the question author.

one drive delete shared files

I have had a large amount of files shared to my one drive account that I do not want and would like to be deleted. How can this be done?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-07-25T07:32:19.4933333+00:00
Livia Cocetta 20 Reputation points
answered 2026-07-25T22:15:16.3666667+00:00
Livia Cocetta 20 Reputation points
1 answer One of the answers was accepted by the question author.

Windows 11 Pro Retail activation stuck in Notification mode after hardware refresh (0x803F7001) — pre-wipe license was confirmed active

Windows 11 Pro (Retail channel, partial key 3V66T) has been stuck in "Notification mode" for over a week, error 0x803F7001, after a same-week hardware refresh + clean OS reinstall. Support case number <PII removed> open but stalled (phone…

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-24T04:08:58.3133333+00:00
Prapanch 20 Reputation points
accepted 2026-07-25T21:01:21.2266667+00:00
Prapanch 20 Reputation points