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1 answer One of the answers was accepted by the question author.

Locked out of admin.microsoft.com – only Global Admin lost Microsoft Authenticator bypass

I cannot sign in to https://admin.microsoft.com. I am the only Global Administrator in our Microsoft 365 tenant. My phone was reset / replaced, and the Microsoft Authenticator app was not backed up. Now sign-in requires approval in Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-31T15:32:15.72+00:00
HT Soft 20 Reputation points
commented 2026-08-01T10:33:49.83+00:00
Nabeel awan 0 Reputation points
1 answer One of the answers was accepted by the question author.

Duplicate Profile has created - ******@gmail.com

Hi, Scheduled AI 300 exam for August 5th, currently I'm unable to my profile, when contacted Pearson, they said currently 2 accounts are created under my profile, could you merge this into one. Email : ******@gmail.com Regards, Prem

Community Center | Not monitored
asked 2026-08-01T07:50:47.1633333+00:00
Premjith Augustine 20 Reputation points
accepted 2026-08-01T09:31:47.3266667+00:00
Premjith Augustine 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't sign in on Microsoft Account

Hi! I'm trying to login using my other Microsoft account (let's call it account "B") but I'm receiving this error: "We couldn't find a Microsoft account. Try entering your details again, or create an account." I didn't used the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-30T20:25:11.7266667+00:00
Abraão Filho 20 Reputation points
commented 2026-08-01T09:30:21.6+00:00
Victor1-V 13,025 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Issue with File History backups not updating after Windows 11 KB5101684 update.

my question https://learn.microsoft.com/en-au/answers/questions/5961282/after-updating-windows-11-to-kb5101684-the-execute https://techcommunity.microsoft.com/discussions/windowsinsiderprogram/windows-11-to-kb5101684-file-history-bug/4542374 Hello,…

Windows for home | Windows 11 | Windows update
asked 2026-08-01T07:44:38+00:00
林宗昇 8,360 Reputation points
commented 2026-08-01T08:59:44.35+00:00
林宗昇 8,360 Reputation points
1 answer One of the answers was accepted by the question author.

folders and photos gone !

I have an HP latop from 2018 and it had folders with photos from 2011 through 2022. My latop got updated and now they're gone ! Is it possible to get them back ? Yes I have also checked the recycle bin with no luck !

Windows for home | Other | Files, folders, and storage
asked 2026-07-30T20:54:31.39+00:00
BRose-1149 20 Reputation points
commented 2026-08-01T08:28:49.11+00:00
Emma1-N 12,625 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Access Denied :

Access Denied, that's what keeps coming up when l what to go to the AT&T web site & that means that l get into my AT&T account, it says l don't have permission to access

Microsoft Edge | Website issues | Windows 11
asked 2026-07-27T22:53:22.47+00:00
Julio Lebron 20 Reputation points
accepted 2026-08-01T07:37:14.79+00:00
Julio Lebron 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to find my MCID on my Microsoft Learn account?

I am having trouble finding my MCID on my Microsoft Learn account. I attempted to link an old account as suggested in "https://learn.microsoft.com/en-us/credentials/support/find-mcid", but I still can't find it even after linking my old…

Community Center | Not monitored
asked 2024-05-08T22:11:17.55+00:00
Parimal Kashireddy 25 Reputation points
answered 2026-08-01T06:57:41.07+00:00
joao bracelis 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to create bulk user with auto added in group using entra ID

need to create multiple user in entra id with auto added in group , i tried using bulk creation but later added in group work is manual.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-13T15:46:38.39+00:00
Sanket Shelar 20 Reputation points
accepted 2026-08-01T06:49:58.7433333+00:00
Sanket Shelar 20 Reputation points
1 answer One of the answers was accepted by the question author.

Azure Databricks and Databricks the same thing?”

Azure Databricks and Databricks the same thing? What are the main differences and who owned them

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,021 questions
asked 2026-07-31T19:12:08.95+00:00
Syed Bilal Haider 120 Reputation points
commented 2026-08-01T05:55:34.99+00:00
Syed Bilal Haider 120 Reputation points
1 answer

How do I set the from address used when sending mail in Outlook classic

Hi! I'm running Outlook classic on Windows 10. (See below for version info.) I have an unusual email account situation. The email address is "******@myDomain.com" (actual address redacted for safety). For technical reasons, the inbound email…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-18T07:06:23.36+00:00
Tom Allebrandi 0 Reputation points
commented 2026-08-01T05:41:50.8233333+00:00
Hornblower409 15,115 Reputation points
1 answer One of the answers was accepted by the question author.

Looking for a Serial Number to validate Amazon Gift Card (Rewards)

how to get a Serial Number for my Rewards Amazon gift card? The link to redeem with Amazon was non-functional; my contact with Amazon suggested to ask MS for a Security Code to validate. I am still a MS365 subscriber and was hoping for much easier…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,355 questions
asked 2026-08-01T04:21:25.21+00:00
Carole M 20 Reputation points
accepted 2026-08-01T04:54:46.53+00:00
Carole M 20 Reputation points
1 answer One of the answers was accepted by the question author.

send larger emails / more data

How do I obtain access to sending larger emails? I send out weekly newsletters at work and the mailbox caps emails at 55mb whereas most of my emails require almost double the size. thank you in advance

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-01T03:57:48.94+00:00
Ali E 20 Reputation points
commented 2026-08-01T04:25:02.1933333+00:00
Jayden-P 2,855 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Excel file formatting becomes unreadable when zoomed if

I have multiple sheets in Excel that become unreadable if I zoom in any closer than 70%. The content in the cells disappears. Please see photos below for what it looks like zoomed out vs zoomed in. This problem does not affect my colleague with a Mac,…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-30T21:14:39.09+00:00
Liza Kuzmina 20 Reputation points
commented 2026-08-01T04:13:55.7333333+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
3 answers

xbox app gets stuck on same part of download everytime ever since i uninstalled it

so i uninstalled the xbox app on my pc the other day because the update wouldnt work for some reason, now everytime i try to install it, no matter what, it gets stuck on the same part, also when i try install through the microsoft store, it gets stuck…

Windows for home | Windows 11 | Apps
asked 2026-05-17T09:29:26.99+00:00
jordywardyy 15 Reputation points
commented 2026-08-01T04:13:10.39+00:00
jon readman 0 Reputation points
1 answer One of the answers was accepted by the question author.

One Drive storage

I was issued 5TB storage capacity with purchase of Microsoft 365, But with 150Gb storage space it is showing "Your organization's storage is full Your OneDrive is read-only right now. Contact your IT department for more info." dont know what to…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-01T03:41:37.35+00:00
Rukesh narayanan 20 Reputation points
accepted 2026-08-01T03:53:25.31+00:00
Rukesh narayanan 20 Reputation points
1 answer One of the answers was accepted by the question author.

Azure SQL Database: Managed identity login fails with error 18456

I have a user-assigned managed identity with an existing contained database user in an Azure SQL Database that cannot log in via Azure AD authentication. Every attempt fails with a login error naming a token-identified principal as unable to log in. I…

Azure SQL Database
asked 2026-07-31T11:38:38.5333333+00:00
Brad-3588 40 Reputation points
commented 2026-08-01T01:29:17.69+00:00
David philip 0 Reputation points
2 answers One of the answers was accepted by the question author.

Grant-PnPAzureADAppSitePermission does not work when setting read permission to personal site

Hi, Is it expected that the PowerShell command Grant-PnPAzureADAppSitePermission does not work when granting read access to a personal OneDrive site (-my.sharepoint.com)? When I tried running this command: Grant-PnPAzureADAppSitePermission -AppId…

Microsoft 365 and Office | SharePoint | Development
asked 2025-12-16T23:19:20.2366667+00:00
Melvin 80 Reputation points
commented 2026-08-01T00:43:03.8066667+00:00
Westley Hall 0 Reputation points
1 answer One of the answers was accepted by the question author.

Why do I keep getting this message after I've forwarded an email and go back to close the original email

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-07-30T16:27:48.3933333+00:00
Eric Campbell 20 Reputation points
commented 2026-08-01T00:26:07.0233333+00:00
bovsklo 21 Reputation points
1 answer One of the answers was accepted by the question author.

Automatically Mutes Itself

I have an ASUS Vivobook S 14 that wont stop turning its volume down to zero on its own. It doesn't look like anything is stuck in the F1 or F2 keys to make it mute or turn itself down like that, but the problem feels like a mechanical one. The…

Windows for home | Windows 10 | Settings
asked 2026-07-31T18:05:55.1666667+00:00
Frankie Helton 20 Reputation points
accepted 2026-07-31T23:23:25.8133333+00:00
Frankie Helton 20 Reputation points
4 answers One of the answers was accepted by the question author.

How to use COUNTIFS with case sensitive criteria

I'm trying to use COUNTIFS function where the criteria is upper and lower case characters. However the COUNTIFS result counts both upper and lower characters. That is two "b" instead of one "b" and one "B".

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-25T20:39:55.87+00:00
Mike H 61 Reputation points
accepted 2026-07-31T23:06:52.1266667+00:00
Mike H 61 Reputation points