Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
0 answers
i want migrate my authenticator app config to my new phone
I had used autthenticator app from my phone to receive the code to login to azure account. I have switched to using a new phone now, can some one help how i can setup this authentication from my new phone
Microsoft Security | Microsoft Authenticator
asked
2025-10-16T10:49:47.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 78%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
SHYAMALA GOWRI
90
Reputation points
edited the question
2025-10-16T11:12:15.9533333+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
0 answers
Security info portal
We are experiencing difficulties accessing the security-info portal. First-time users are encountering issues during MFA setup and reset processes. URL: https://mysignins.microsoft.com/security-info We would appreciate your input on the best way to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,265 questions
asked
2025-10-15T19:58:05.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 28.999999999999996%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Raymond
120
Reputation points
commented
2025-10-16T10:28:38.0333333+00:00
Andy David - MVP
160.3K
Reputation points MVP
Volunteer Moderator
0 answers
Account locked
Pleas help I can not log into my outlook account due to the number linked being my old number. I have tried the recovery form many times and It has only sent me a automated email back saying I do not have sufficient evidence
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
asked
2025-10-16T10:27:57.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-10-16T10:27:57.69+00:00
Anonymous
0 answers
I cant use microsoft learn sandbox
Hello, Thank you for the previous information. I’ve confirmed that my account is working correctly and I can activate the sandbox in other modules. However, for this specific module, I still receive the message: “The sandbox for this module is currently…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,324 questions
asked
2025-10-16T10:23:14.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammed Abdullah
5
Reputation points
asked
2025-10-16T10:23:14.1633333+00:00
Mohammed Abdullah
5
Reputation points
0 answers
Unable to change icon image of Power Pages agent widget
Hi, https://learn.microsoft.com/en-us/power-pages/getting-started/customize-your-agent?tabs=modern&source=docs#agent-widget I would like to change the icons of (out-of-the-box) Power Pages agent. I tried adding the lines of code shared in the…
Microsoft Copilot | Other
2,204 questions
asked
2025-10-16T09:21:01.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shijo George
0
Reputation points
asked
2025-10-16T09:21:01.5033333+00:00
Shijo George
0
Reputation points
0 answers
Microsoft Authenticator is unable to send OTP
I have already checked my internet connection, ensured that notifications are enabled, and confirmed that the app is up to date. However, the problem persists. Please advise on how to resolve this issue.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
asked
2025-10-16T08:31:54.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
เสกสรรค์ สวัสดิรักษา
0
Reputation points
asked
2025-10-16T08:31:54.3366667+00:00
เสกสรรค์ สวัสดิรักษา
0
Reputation points
0 answers
Windows 11
استرجاع برامج الجهاز و والويندوز
Windows for home | Windows 11 | Performance and system failures
32,525 questions
asked
2025-10-11T18:01:39.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 40%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
جبرتي العرياني
0
Reputation points
commented
2025-10-16T07:40:30.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
22,905
Reputation points Microsoft External Staff
Moderator
0 answers
Authenticator
Authenticator is linked to my old phone. I can’t update the section to manage my ways to verify. Option given to enter last 4 digits of my number as an alternate. However, I never received a text code. I contacted support and their response was to post…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
0 answers
Why is my Microsoft account not signing in and only showing a troubleshooting message?
Why is my Microsoft account not signing in and only showing a troubleshooting message
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
0 answers
Stuck in mfa loop
Hello Microsoft Support, I am currently stuck in a multi-factor authentication (MFA) loop. Every time I try to sign in, the system asks me for a verification code from the Microsoft Authenticator app, but I can’t access the app because I’m not able to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
asked
2025-10-16T07:09:23.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 77%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sushi Jethwa
0
Reputation points
asked
2025-10-16T07:09:23.8533333+00:00
Sushi Jethwa
0
Reputation points
0 answers
I am sole admin of Azure Portal and lost my MFA due to Phone Change, unable to access my azure portal
Hello Team, I need help to reset the MFA for my sole admin user of Azure Portal which is linked to my personal (hotmail.com) which i lost access due to phone change. Now unable to access the same however, i have access to my hotmail mailbox but that…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
asked
2025-08-08T08:47:34.1033333+00:00
Prakash Omer
1
Reputation point
commented
2025-10-16T06:33:59.4566667+00:00
Raja Pothuraju
47,825
Reputation points Microsoft Employee
Moderator
0 answers
AADSTS5000224 - You have reached this error by mistake please contact Microsoft Support
AADSTS5000224 We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support.And, You create a ticket here:
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,265 questions
asked
2025-10-13T02:52:29.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Ketan Ghelani
0
Reputation points
commented
2025-10-16T06:32:46.12+00:00
Anonymous
0 answers
How to access Wistron's bug details (Message Code: 715-123220)
After submitting a bug in the MSFT Partner Center, I cannot access the bug details. I cannot even view MSFT's response or edit the bug to communicate with MSFT. This is very frustrating. How can I resolve this issue? Thanks.
Microsoft Partner Center API
Microsoft Partner Center API
API access and integration with Microsoft Partner Center for managing partner data
790 questions
asked
2025-10-16T06:27:06.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 76%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWY%3C/text%3E%3C/svg%3E)
Willa Yang
0
Reputation points
asked
2025-10-16T06:27:06.1266667+00:00
Willa Yang
0
Reputation points
0 answers
[Article] How to recover your Windows product key
📌 Note: This article was originally created by aakkam22 on Answers Support Community. It provided meaningful insights and proved helpful to many. We're recreating it here to preserve its value and ensure continued access for others. Technical Level :…
Windows for home | Windows 10 | Install and upgrade
15,828 questions
asked
2025-07-17T05:39:54.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Community Article Author
1,160
Reputation points
edited the question
2025-10-16T06:26:59.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LauraC
245
Reputation points
Admin
0 answers
PrimarySmtpAddress is empty for Exchange Recipient in Outlook
Hi, I am developing Outlook VSTO application, and encountered issue with retrieving email address from Outlook Recipients. I have followed the guidelines from the links below …
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,419 questions
Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
4,793 questions
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,120 questions
asked
2022-03-24T14:13:33.417+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alfian Ramadhan
11
Reputation points
commented
2025-10-16T06:15:09.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Auke Swen
0
Reputation points
0 answers
How can I get macros to run on my computer?
I have important macros that I need to perform job duties, however, all of them get security blocked. How can I stop this from happening?
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
243 questions
asked
2025-10-16T05:31:51.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 75%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jackson, Brittany
0
Reputation points
asked
2025-10-16T05:31:51.3666667+00:00
Jackson, Brittany
0
Reputation points
0 answers
what does this mean i got this on a blocked messageMessage-ID: <******@AM7PR06MB6596.eurprd06.prod.outlook.com> In-Reply-To: <******@xxxxxxx.com> References: <******@xxxxx.com>
i got these mail that it was blocked and i found this and would like to know what it means
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,120 questions
asked
2023-12-14T09:21:32.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joep Crince Le Roy
0
Reputation points
commented
2025-10-16T04:52:30.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MOHAMMAD SALEEM MOHAMMAD
0
Reputation points
0 answers
Banned from Microsoft, I'm Elderly with health issues and live rurally 2 hours from nearest town. I forgot my email password so they banned my email and I cannot appeal HELP
Dealing with aging and numerous health issues, need to know my surgery dates online I am so sorry for anything I have done Had a huge infection and was in hospital, lost part of my memory Thank You for any advice
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,534 questions
asked
2025-10-16T03:32:18.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 91%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Shelley Cutting
0
Reputation points
asked
2025-10-16T03:32:18.9233333+00:00
Shelley Cutting
0
Reputation points
0 answers
My account was hacked, I have since recovered it, but am now struggling to get it unsuspended.
Apologies if this is not the right thread to post under but I am unsure of where to exactly post. As the title suggests, I was hacked on the 15th of November 2024 since then I have done the following: Reported my account as stolen, this was completed…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2025-10-16T02:17:32.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
H Sturgess
5
Reputation points
asked
2025-10-16T02:17:32.54+00:00
H Sturgess
5
Reputation points
0 answers
Error code: AADSTS5000225 - Login Azure
I am getting the error Error code: AADSTS5000225 when logging into the Azure DevOps portal. I received the email confirming my registration, but the error still occurs. Can you help me?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,265 questions
asked
2025-10-14T12:22:29.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Arlindo Biezon Neto
0
Reputation points
edited the question
2025-10-16T02:00:49.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 77%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rakesh Mishra
11,350
Reputation points Microsoft External Staff
Moderator