AADSTS5000224 - You have reached this error by mistake please contact Microsoft Support

Hello Ketan Ghelani,

Thank you for posting your query on Microsoft Q&A.

Based on the error message, it seems that authentication for your Azure tenant has been temporarily disabled following a recent security incident. To help you restore authentication, we’ll need these few details from you so we can coordinate with our engineering team in the backend.

• The affected tenant’s onmicrosoft.com domain name And Tenant ID
• Correlation ID from the recent failure
• Timestamp from the recent failure
• A description of the business impact, justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
• Screenshot of the error encountered while logging in to portal
• The Global Administrator’s User Principal Name (UPN)
• Are you a Microsoft employee? If yes, please provide your Microsoft Work ID.
• How did you set up this tenant? How are you currently using it (Production/Development/Test), and what would be the impact if we do not re-authenticate it?

Once I have these details, I’ll coordinate with our engineering team to help re-enable authentication for your tenant as quickly as possible.

Regards,

Monalisha

Hi Ketan Ghelani,

Just checking if you have a chance to check my above comment, please provide the necessary information in Private message so we can proceed further.

Thanks