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How to raise a support ticket

When I try to raise a support ticket. I get hopped around Partner Center to Support Center and back, but am not able to create a ticket. Screenshot attached in this email. Screenshots attached I am trying to resolve this error, "The package…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

786 questions
asked 2025-12-05T09:51:39.9433333+00:00
Admin Wellness at Work AI 0 Reputation points
0 answers

Driver Sign to Microsoft Failed

我按照这去开始重新审核,说要求我提交护照,可以没有哪里需要护照啊,我按照全做了,没有成功。

Microsoft Partner Center | Other
asked 2025-12-05T09:13:31.9466667+00:00
shusheng zss 0 Reputation points
edited the question 2025-12-05T09:15:52.95+00:00
Damien Pham (WICLOUD CORPORATION) 2,215 Reputation points Microsoft External Staff Moderator
0 answers

how do you reset password on microsoft Remote Desktop?

I need Remote Desktop to be able to work remotely and it is not working

Microsoft Security | Microsoft Graph
asked 2023-09-09T03:02:12.1733333+00:00
Carlos Rodriguez 5 Reputation points
commented 2025-12-05T08:46:32.5266667+00:00
John PM 0 Reputation points
0 answers

How to remove my app from Microsoft Store

I Could't find any remove button on Microsoft Partnet Center

Microsoft Partner Center | Other
asked 2025-12-05T04:59:03.8133333+00:00
Carl 0 Reputation points
0 answers

My Account Has Been Hacked With 2 Factor Authentication On

Recently, i had received emails on my recovery email saying that my passkey was deleted, removed from my family group and then an identity verification app was added on the account. When trying to login in to review recent activity, my password had…

Microsoft Security | Microsoft Authenticator
asked 2025-11-04T03:13:51.2966667+00:00
Shakeel Mistry 10 Reputation points
commented 2025-12-04T23:03:03.4966667+00:00
Tokutake Isao 0 Reputation points
0 answers

Implementing Intra Id MFA authentication for Inpremises vpn server‎

We have the Microsoft vpn server role configured on server 2022. We would like the user to access the vpn using Microsoft ID and MFA. Need to have a setup procedure .

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-04T21:36:39.62+00:00
Vikas Kawade 0 Reputation points
commented 2025-12-04T22:50:38.2133333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Can’t get Authenticator to work

Ever since I got a new phone I can’t get Authenicator to work. I’m trying to get into a website and it’s asking for an authentication code, so I open the Authenication app and there’s no code. The page just shows “Microsoft Extra ID and my email…

Microsoft Security | Microsoft Authenticator
asked 2025-12-04T22:10:25.75+00:00
Dianna Smith 0 Reputation points
0 answers

Trusted signing validation failed

Hi, My identity validation failed due to a document not being correct when I uploaded it. I’d like to reupload this if possible but I don’t see any option. I have then tried to open another validation process and it instantly fails without the chance of…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,308 questions
asked 2025-12-04T21:19:13.0266667+00:00
Jack Smith 0 Reputation points
commented 2025-12-04T21:30:09.0366667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

Watch Window shows incorrect value for REAL variables in Fortran debug mode (Visual Studio + Intel Fortran)

Hello everyone, I’m facing a strange issue in Visual Studio while debugging a Fortran project. I'm using Intel Fortran (oneAPI) with Visual Studio 2019, and everything works fine except the Watch window in debug mode shows incorrect values for some REAL…

Developer technologies | Visual Studio | Debugging
asked 2025-04-06T08:29:50.78+00:00
saba yazdan 5 Reputation points
commented 2025-12-04T20:31:08.01+00:00
Viorel 127.3K Reputation points
0 answers

cannot join on-prem WS 2016 to Entra domain

Question: How do I join an on-prem VM to our Entra domain? 50 employees, M365, on-prem WS 2016, company was ransomwared. Outlook was already in cloud, all desktops wiped, new w11, Entra Login with 2FA now on all desktops is working, all running…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-25T20:58:54.5233333+00:00
IT 0 Reputation points
commented 2025-12-04T18:34:46.58+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

B2C Custom policy preventing loading and rendering custom html file

Hi Support Team, We are using Azure AD B2C with a custom policy. In this policy, we provide a customized HTML page that includes both inline scripts and external script sources. Everything generally works well, but in certain geographic locations we…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-27T02:36:02.7066667+00:00
Tuan Pham Van 0 Reputation points
commented 2025-12-04T18:32:36.51+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
0 answers

how to fix windows security and threat protection

how to fix windows virus and threat protection getting error

Microsoft Security | Microsoft Defender | Other
asked 2025-07-25T13:31:17.0233333+00:00
Manawar Ahmed 10 Reputation points
commented 2025-12-04T17:09:16.5066667+00:00
chip swett 0 Reputation points
0 answers

Unable to log in with Admin account login error 39928

Good day team. Firstly, I am really frustrated in Microsoft support, it's been 4 months and I can't seem to find the channel for my issue. I called the Microsoft support line directly, there they transferred me from one agent to another which I had to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-09-17T08:31:06.8433333+00:00
Alex Jay | AJTech 0 Reputation points
commented 2025-12-04T15:24:18.4166667+00:00
Raja Pothuraju 47,820 Reputation points Microsoft Employee Moderator
0 answers

Authenticator app locked

When opening the app (which has always worked), I was asked to sign in with my Microsoft account. I received an email with a code, entered it, and since then, the app has been locked (even though Face ID shows a green checkmark every time I open it). It…

Microsoft Security | Microsoft Authenticator
asked 2025-01-10T12:04:08.5933333+00:00
Anonymous
commented 2025-12-04T15:14:53.9033333+00:00
Rui De Abreu 0 Reputation points
0 answers

Cannot login MS account with my password in Authenticator APP, web page or mail apps

I cannot login MS account with my password in Authenticator APP, web page or mail apps I possess my correct Microsoft account password, but I am unable to use it to log into my account, as it indicates the password is incorrect. I can use forms and…

Microsoft Security | Microsoft Authenticator
asked 2025-12-04T14:58:15.0033333+00:00
Martin Z · He 21 Reputation points
0 answers

How can I create a custom “Order Received” page after checkout in my ecommerce website?

I’ve built an ecommerce website and I’ve already created the checkout page successfully. Now I want to create a custom “Order Received” page that appears after a customer completes the checkout process. My goal is to make it show the order summary,…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,841 questions
asked 2025-10-19T16:58:25.3833333+00:00
Shahzad Yousaf 0 Reputation points
0 answers

Can I disable concurrent logins for users in Azure B2C application?

Hi all, We have an introduced compliance requirement whereby users are only allowed to have a single session logged in at any one point in time (across browsers, devices etc). Does AD B2C allow for this?

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-07-30T11:33:15.83+00:00
Adam Friedland 0 Reputation points
commented 2025-12-04T11:55:37.9166667+00:00
Carolyne Milgo 1,151 Reputation points
0 answers

What does work instead /deviceManagement/detectedApp? Any suggestions?

Since /deviceManagement/detectedApps only returns the global app inventory (all apps seen across the tenant), not per device, we get 400 errors when testing with Graph Explorer. The device is fully Intune-managed, and we also know that Microsoft does NOT…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

786 questions
asked 2025-12-04T11:50:59.94+00:00
Aleksandar Malivuk 0 Reputation points
0 answers

how do I change the authentication app to another device

Authentication is on my old mobile how do I move it to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2025-12-04T11:36:10.04+00:00
OSCAR Consultants Limited 0 Reputation points
commented 2025-12-04T11:38:37.7633333+00:00
OSCAR Consultants Limited 0 Reputation points
0 answers

Change the storage account of an existing Document Intelligence project

We have several projects created into an instance of Azure Document Intelligence. This week someone in the organization moved the storage account where the training files were uploaded to another subscription. Since then, we are not able to operate with…

Azure Document Intelligence in Foundry Tools
asked 2024-09-03T15:44:59.52+00:00
Luis Manuel Rodriguez Redondo 25 Reputation points
commented 2025-12-04T10:49:11.7633333+00:00
Fran Moreno 0 Reputation points