Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,201 questions
0 answers
Global Administrator locked out – no access to 2FA
“Hello, I am the Global Administrator for our Microsoft 365 tenant, contaxtechnicalsupport.nl. I can no longer log in because my Authenticator app is unavailable and I don't have access to recovery codes or alternative verification methods. I need help…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
0 answers
A managed cert cannot be removed from App Service Plan and does not exist in any Resource Group
The issue is this: In a Web App, I have a number of certificates listed in the Settings > Certificates > Managed Certificates blade. One of these certificates is not listed as a resource in any Resource Group (searching via 'All resources') and…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,062 questions
asked
2026-01-19T22:39:20.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Sandbrand
20
Reputation points
commented
2026-01-29T22:59:04.1433333+00:00
David Sandbrand
20
Reputation points
0 answers
Incorrect Geolocation of IP PII removed in Windows/Microsoft Services
Hello Microsoft Team, I would like to report an incorrect geolocation for the IP address PII removed. IP Address: PII removed Location currently shown by Windows/Microsoft: Japan Correct Location: Italy, ISP: Wind Tre S.p.A. Supporting Evidence: IP…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,228 questions
asked
2026-01-29T22:16:51.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Giuseppe Lisio
0
Reputation points
edited the question
2026-01-29T22:46:06.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
Build 26100/26200.7705 out to RP Channel
Live in Windows Update https://support.microsoft.com/en-us/topic/january-29-2026-kb5074105-os-builds-26200-7705-and-26100-7705-preview-85bd25de-894a-43eb-a19b-9a59d10f194b
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
0 answers
How do i switch admin after an employee has left?
I am beyond frustrated and very angry. My employee left and it was the only admin for my account. Yes I know I should have had a backup. Right now I need help switching the admin to me. I am the owner and I cannot get access. FRUSTRATED - 3 hours…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,017 questions
asked
2025-10-28T20:51:22.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tracey Scheffler
5
Reputation points
commented
2026-01-29T21:09:25.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 55.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Steve
0
Reputation points
0 answers
How do I get an incorrect image removed from an MSN article that syndicated another article.
This MSN article syndicated a WWD article but used the wrong image: https://www.msn.com/en-us/money/other/arc-teryx-brings-avery-baker-on-board-as-chief-brand-officer/ar-AA1V3jT2 I would like to have this image removed or replaced with the correct…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,936 questions
asked
2026-01-29T21:05:53.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 9%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lily Fousse
0
Reputation points
0 answers
How to fix lost Global administrator account and recover domain without a cloud only
We’ve been working with Microsoft support since July on a critical Azure AD issue (case #PII removed). Our on-prem sync was lost and we no longer have a cloud-only Global Admin account. We urgently need this resolved and escalated. Nobody can help me. …
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,228 questions
asked
2026-01-29T16:12:04.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 49%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chris
0
Reputation points
edited the question
2026-01-29T20:17:17.02+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
An error occured when trying to fetch resources. Additional details from the underlying API that might be helpful: Please provide below info when asking for support: timestamp = 2025-07-24T19:49:40.0165939Z, correlationId = 92a306eb-71ec-4498-b55f-5402769
I'm getting the following error when trying to see my resources on Microsoft Azure Portal An error occured when trying to fetch resources. Additional details from the underlying API that might be helpful: Please provide below info when asking for…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
asked
2025-07-24T19:53:14.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 93%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
ALEJANDRO SEBASTIAN JIMENEZ CHAMORRO
15
Reputation points
commented
2026-01-29T20:00:12.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carolyne
1,151
Reputation points Microsoft Employee
0 answers
How do I file a support request to get a global administrator account reset because authenticator isn't portable
I need to file a support ticket to get an account reset. Your telephone support automated system doesn't even know your product names and the categories in your ticketing system don't match here or make sense, otherwise, I wouldn't have to come to a…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,228 questions
asked
2026-01-23T16:59:06.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chuck Canning
0
Reputation points
commented
2026-01-29T19:59:10.0433333+00:00
Sridevi Machavarapu
33,820
Reputation points Microsoft External Staff
Moderator
0 answers
When configuring a footer in the company branding settings of Microsoft Entra External ID, the footer appears as "..." during the user flow. Clicking on it leads to an error.
Microsoft Entra External IDで「会社のブランド」でフッターの「利用規約の表示」をONにしたところ、ユーザフローにフッターが表示されるのですが、フッターの右端に「・・・」が表示されてしまいます。 「・・・」をクリックするとエラーが画面に表示されます。 不具合だと思うのですが、直るのでしょうか？
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 71%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Xbox Account Permanently Disabled
So randomly I got a email yesterday stating that my Xbox live account was permanently suspended but it did not provide a reason why. I appealed the decision which was tough without knowing the reason. Appeal was denied with no further information. My…
Windows for home | Windows 11 | Gaming
5,354 questions
asked
2026-01-29T19:39:31.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 48%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Joe Wiederman
0
Reputation points
0 answers
How do I add add a SAML/WS-Fed identity provider to user flow via microsoft graph in entra external ID?
I have an user flow for my SaaS app with entra external id as my IDP, and I need to have a feature in my app which my costumers can add their SAML/WS-Fed IDPs and log in with their identities. As far as I know, I can configure federation via microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
0 answers
Unable to change self-declared certificate on Microsoft Entra Domain Services
The error message: "Failed to configure secure LDAP for <domain service>.com. The domain service has been updated by a separate request. Please refresh the input page and try again." No matter how often you refresh page or log out/login,…
Microsoft Security | Active Directory Federation Services
Microsoft Security | Active Directory Federation Services
Federated identity management using Active Directory Federation Services
1,554 questions
asked
2025-12-18T14:48:15.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lars Alnor-Hjertholm
15
Reputation points
commented
2026-01-29T19:33:33.1933333+00:00
Carolyne
1,151
Reputation points Microsoft Employee
0 answers
Unable to verify custom domain tadux.com - locked in unmanaged tenant I cannot access
mydomain - is a dummy name What I've tried: Internal admin takeover via Microsoft 365 signup - Failed with "UnknownSku" error Attempting to reset password for existing ******@mydomain.com account - No access Verified subdomain…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,228 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
0 answers
How to send photos to MS wallpapers for publishing
Hello. I am an avid bird photographer who managed to capture some endemic birds in Fiji. I want to show case them via Microsoft wall paper (which shows the same picture in all machines). Guide whom to contact in Microsoft to share my photos??
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,936 questions
asked
2025-07-29T02:43:43.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mahipriya Meddepola
5
Reputation points
commented
2026-01-29T19:06:51.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E6%3C/text%3E%3C/svg%3E)
65873838
0
Reputation points
0 answers
How to do this
Ex5S chapter review (3).pdf
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,729 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 60%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E3%3C/text%3E%3C/svg%3E)
0 answers
Microsoft 365 Copilot on macOS — Inline Word Editing vs Panel-Only Behavior
If I upgrade from Microsoft 365 Personal + Copilot Pro to Microsoft 365 Business with Microsoft 365 Copilot, will Word for macOS gain inline Copilot actions (rewrite selected text, insert content, edit tables), or are those features currently unavailable…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,729 questions
asked
2026-01-29T17:07:11.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 27%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nosh
0
Reputation points
0 answers
Someone has put my phone number on their email account
Someone has hacked my account and put my phone number on their own email. When I try to log in the security info, for verification, is going to the other persons email account. I have changed passwords, usernames and everything I can however I cannot get…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,549 questions
asked
2026-01-29T16:24:20.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
J g
0
Reputation points
0 answers
Add Group to Group using System Center Orchestrator
Hi, I have a issue with Add Group to Group. the following steps I did do. Create User - link -> Enable User - link -> Create Group - link -> Add user to Group it works. Now I want to add a new step "Add Group to Group" I want to…
System Center Orchestrator
System Center Orchestrator
A family of System Center products that provide an automation platform for orchestrating and integrating both Microsoft and non-Microsoft IT tools.
277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 90%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
0 answers
Can't create a billing policy for Copilot Chat PAYG
I tried to create a billing policy for Copilot Chat Pay As You Go option. My tenant has a free Azure $200 subscription. I created a resource group. I am an owner of the subscription. I went to admin.microsoft.com > Copilot > Billing & usage…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,729 questions
asked
2026-01-29T15:04:31.0033333+00:00
Daun (Daniel) Lee
190
Reputation points
asked
2026-01-29T15:04:31.0033333+00:00
Daun (Daniel) Lee
190
Reputation points