Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,266 questions
0 answers
Tenant lockout, both Global Admins, AADSTS50196 security-info registration deadlock, case 2608190040008441 stalled 6 days
Requesting moderator assistance getting an existing Data Protection / Tenant Recovery case internally escalated. Situation Both Global Administrator accounts on a Microsoft-direct production tenant have been locked out since 8/19/2026. Normal users…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-08-24T17:25:41.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-09-17T21:27:46.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 28.999999999999996%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jerry Rehor
0
Reputation points
0 answers
StartTraceW custom system logger: SeSystemProfilePrivilege present but disabled
On Windows build 26200.9457 (DisplayVersion 25H2), consider an elevated Administrator caller whose token contains SeSystemProfilePrivilege, but that privilege is Disabled. This is a direct StartTraceW custom controller, not WPR; the controller does not…
Windows development | Windows Performance Toolkit
186 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 79%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
our website is showing permanently closed when is is not closed
When I search in Edge for our office website, it takes us to bing and shows a big red icon at the top of our search saying the office is permanently closed when the office is fully open. How can I fix this issue
Bing | Search | Unexpected search results
Bing | Search | Unexpected search results
Outcomes that are irrelevant or not aligned with the user's query, often requiring refinement of search terms.
408 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Publisher 2019
I use Publisher 2019 for the the village newsletter, posters etc. I am considering upgrading to 2024 but Publisher is not supported. I have 100's of publisher files - if I upgrade will I be able to continue using Publisher 2019?
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,089 questions
asked
2026-09-17T20:18:47.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jim Ashford
0
Reputation points
answered
2026-09-17T21:26:47.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.5K
Reputation points MVP
Volunteer Moderator
1 answer
copilot unavailable
when will copilot be working again today? i have been working on a project with a deadline and i need to complete it asap. in addition, several times i've lost my chat and have had to start all over again. how can you fix that
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,754 questions
asked
2026-09-17T19:46:18.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
adele oxee
0
Reputation points
answered
2026-09-17T21:24:28.7833333+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
0 answers
Tenant-wide PTA authentication outage, all admins locked out, AADSTS80002, Data Protection cases stalled 5+ days
Requesting moderator assistance escalating an existing Data Protection / Tenant Recovery case. Situation: A production Microsoft 365 tenant (church organization, 572 users) has been in a complete authentication outage since September 12, 2026. The tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,266 questions
asked
2026-09-17T21:24:22.4166667+00:00
Jerry Rehor
0
Reputation points
asked
2026-09-17T21:24:22.4166667+00:00
Jerry Rehor
0
Reputation points
1 answer
how to fix copilot from saying I'm sorry having trouble
i'm sorry i m having trouble responding requests right now. Let's try this again in a bit.
Microsoft Copilot | Other
2,203 questions
asked
2026-09-17T19:52:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 80%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Walter Schultz
0
Reputation points
answered
2026-09-17T21:24:04.2766667+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
2 answers
Co-pilot not responding to requests right now
I've received this message all day today -- I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. I've received it on my chrome and safari browser on my macbook as well as the app on my macbook and my iphone.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,754 questions
asked
2026-09-17T20:13:37.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 93%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lorraine Gibbons
0
Reputation points
answered
2026-09-17T21:23:37.7233333+00:00
Gérard Oomens
132.3K
Reputation points
Volunteer Moderator
1 answer
Azure portal login issue
Hello, I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,266 questions
asked
2026-09-16T20:37:57.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
George Sergia
0
Reputation points
answered
2026-09-17T21:22:27.35+00:00
George Sergia
0
Reputation points
2 answers
How to stop display from dimming everything but the window one is working with??
Hey! Running Windows 11 Home on an HP Omnibook 5 laptop. I somehow enabled a setting that dims the screen behind the window (active window) I am working with. How to stop this, UN-able this setting, I cannot find it!
Windows for home | Windows 11 | Display and graphics
5,347 questions
asked
2026-09-17T20:44:43.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Richard Matthis
0
Reputation points
answered
2026-09-17T21:22:06.6266667+00:00
Ferdinand Nanalig
33,305
Reputation points
Independent Advisor
2 answers
Email account outlook.com is offline
How to fix email outlook.com account which is offline
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,970 questions
asked
2026-09-17T19:47:59.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joy Beck
0
Reputation points
answered
2026-09-17T21:21:59.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,635
Reputation points
Independent Advisor
2 answers
I am the only Global Administrator for our Microsoft 365 tenant. I am locked out of the admin
The only Global Administrator, [Moderator note: Personally Identifiable Information removed]@sfsmidir.is, is locked out because SMS MFA verification fails. [Moderator note: Personally Identifiable Information removed]@sfsmidir.is can sign in but has no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,298 questions
asked
2026-09-16T20:47:50.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sturla Magnússon
0
Reputation points
commented
2026-09-17T21:21:02.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
19,670
Reputation points Microsoft External Staff
Moderator
1 answer
live customer service
My husband was the original subscriber for Microsoft 365 and other products for decades. I had access through his account. He passed away 05/27/2026. Now I am unable to utilize (create, edit) my Word documents. I don't know if it was due to Word needing…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,233 questions
asked
2026-09-17T16:40:38.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kirk Byars
0
Reputation points
edited an answer
2026-09-17T21:20:40.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,550
Reputation points Microsoft External Staff
Moderator
1 answer
SharePoint SE KB5002908: The workflow does not start automatically
Symptoms We have migrated SharePoint site collections from legacy environments (SharePoint 2013 / 2016 / 2019) to SharePoint Server Subscription Edition (SE). Everything was running smoothly until we installed a recent Cumulative Update (CU). Following…
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
4,702 questions
asked
2026-09-15T17:28:51.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Östreich
61
Reputation points
commented
2026-09-17T21:16:51.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
1,380
Reputation points
Independent Advisor
1 answer
Not eligible for free account
I am a new Azure customer and have never previously had an Azure subscription or Azure free trial. I am receiving ‘You're not eligible for an Azure free account’ during signup. My payment card was accepted for verification. Please review my account…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
759 questions
asked
2026-09-17T17:24:44.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Martina Chiemezuo
0
Reputation points
answered
2026-09-17T21:11:50.15+00:00
Andreas Baumgarten
132.9K
Reputation points MVP
Volunteer Moderator
1 answer
VM has disappeared from subscription
Hello! Having an issue where a VM in our subscription has just disappeared. I have checked the logs to see if a delete action was taken and it does not appear to have happened. The NIC associated with the VM still exists and we only have one subscription…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,382 questions
asked
2026-09-17T20:24:39.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 14.000000000000002%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
IT Support
0
Reputation points
answered
2026-09-17T21:06:35.6233333+00:00
Andreas Baumgarten
132.9K
Reputation points MVP
Volunteer Moderator
1 answer
Double Charged
I have 2 charges on my Visa card for Microsoft 365 and should not be charged
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,866 questions
asked
2026-09-17T20:30:25.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Angie Runyan
0
Reputation points
answered
2026-09-17T21:05:42.71+00:00
John Jefferson Doyon
88,635
Reputation points
Independent Advisor
1 answer
AADSTS90019 after new Microsoft 365 Business Basic signup — tenant not provisioned
I purchased Microsoft 365 Business Basic (no Teams) for a new UK company. The order completed successfully and I received a Microsoft confirmation email telling me to sign in as [Moderator note: Personally Identifiable Information…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,298 questions
asked
2026-09-17T20:28:38.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 81%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Richard McCarthy
0
Reputation points
answered
2026-09-17T20:58:53.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,085
Reputation points Microsoft External Staff
Moderator
1 answer
How do I remove a message I received showing the message below? It is a scam.
I have had the windows defender security center appear on my Microsoft computer. How do I get removed from the system? I am sure it is a scam.
Windows for home | Windows 11 | Security and privacy
8,752 questions
asked
2026-09-17T20:42:31.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eric Gillett
0
Reputation points
answered
2026-09-17T20:57:29.7666667+00:00
CrazyKats
19,760
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
How to recover a folder from VM in Azure
I have deleted a VM which was part of AVD, do not have any backups. Is there any way to recover a folder from deleted VM
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,382 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)