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4 answers

I cannot connect to a multipurpose printer to my Surface Pro on ARM64

I purchased a new MS Surface Pro with Snapdragon Elite processor. After connecting to my Brother Multipurpose printer / scanner I am able to use the printer but not the scanner. I have found no information of a remedy, Nor can I find a printer…

Surface | Surface Pro | Performance and maintenance
asked 2025-07-08T01:01:46.64+00:00
William Johnson 0 Reputation points
answered 2026-09-13T03:39:07.98+00:00
escape75 0 Reputation points
1 answer

Copilot mistakes in Excel formulas

I don't understand why Copilot is not able to create a template of a set of basic financial statements in Excel without obvious mistakes in the formulas.

Microsoft Copilot | Other
asked 2026-09-12T19:51:00.3166667+00:00
John Mol 0 Reputation points
answered 2026-09-13T03:38:42.2533333+00:00
Hendrix-V 18,935 Reputation points Microsoft External Staff Moderator
3 answers

Canon printers w/support for ARM64, like Surface Pro 12"

Question in title. Kinda like Canon printers, used for years but need to upgrade to a device that has native ARM64 drivers now that I own a Surface Pro 12". I know there are lots of other printers out there that may or may not yet support ARM64.…

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-07T16:33:57.81+00:00
David Gudewicz 25 Reputation points
answered 2026-09-13T03:37:35.4166667+00:00
escape75 0 Reputation points
3 answers

Outlook for web (browser) cannot save changes to my Safe Senders list

This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T18:47:06.08+00:00
Tom Mink 5 Reputation points
answered 2026-09-13T03:33:48.14+00:00
Hornblower409 14,955 Reputation points
2 answers

Nothing works

Cannot open any documents that use Adobe programs, Word, AutoCad or anything that goes to OneDrive, which is everything. These are legal documents, I've spent hours on the phone with Adobe, and with my tech and they both point to OneDrive Can't even…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-13T03:21:40.2933333+00:00
Barbara Feldman Interiors 0 Reputation points
commented 2026-09-13T03:23:38.12+00:00
Barbara Feldman Interiors 0 Reputation points
2 answers

Can't Login to Microsoft Account by Phone or Form

Hi! I cannot get into my microsoft account. I literally only made this account: ******@outlook.com to set up my xbox. I cannot remember the password and the phone number has changed since then. So, when I go to reset the password, it wants to send a code…

Outlook | Web | Outlook.com | Email
asked 2026-09-11T18:17:11.8666667+00:00
Remington Layne 0 Reputation points
answered 2026-09-13T03:23:31.3366667+00:00
Hornblower409 14,955 Reputation points
2 answers

spam emails

what does outlook do with reported spam emails? Is the account eliminated due to spam? How does outlook treat unwanted emails?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T03:07:58.2833333+00:00
David Turnbull 0 Reputation points
answered 2026-09-13T03:14:39.5033333+00:00
Marcin Policht 107.7K Reputation points MVP Volunteer Moderator
1 answer

New Outlook app automatically expands every email in a conversation thread in the message list when selected

I am using the new Outlook app, not classic Outlook. Before resetting Outlook, I was able to click a conversation thread once and have the full conversation appear in the reading pane. From there, I could reply, reply all, or forward individual emails…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-03T14:08:01.5833333+00:00
commented 2026-09-13T03:14:24.6833333+00:00
Hornblower409 14,955 Reputation points
3 answers One of the answers was accepted by the question author.

My old windows photo editor stopped working yesterday and how can I fix this app?

I have my favorite windows photo editor that I really love and yesterday it stopped working. And today it disappeared from my computer. This app was free on my windows 10 desktop computer around 2012. How can I retrieve this app?

Windows for home | Windows 10 | Apps
asked 2026-05-08T19:53:30.8466667+00:00
Mick Marino 20 Reputation points
commented 2026-09-13T03:13:57.1533333+00:00
Dobviews _ 0 Reputation points
2 answers

When will Microsoft restock Robux again?

A few months ago, I was collecting points to buy Roblox game currency. Initially, I wanted to redeem Robux from Bing, but the stock was empty. I wanted to buy the second option, it was also empty. I've been waiting for this stock for about 2 months. I…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,331 questions
asked 2026-07-07T07:59:52.4866667+00:00
Omar shan alfar 5 Reputation points
commented 2026-09-13T03:13:56.2066667+00:00
Muhammad Hasnain 0 Reputation points
3 answers

Unable to update Windows

i am unable to fix problem using windows update, while doloading update it goes to an error, insider update reached 90 and fails

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-12T23:29:59.5033333+00:00
Dagmara Rodriguez 0 Reputation points
answered 2026-09-13T03:13:15.0666667+00:00
Pauli O 16,380 Reputation points Volunteer Moderator
0 answers

Urgent: Microsoft Defender Trial Signup Blocked – “Too Many Requests” Error

Hello Microsoft Community, I am trying to activate a Microsoft Defender trial, but I am unable to complete the signup process. During email verification, I receive the following error: “Too many requests, please wait and try again later.” I have…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-13T03:13:09.19+00:00
Nishad P R 0 Reputation points
2 answers

windows 10 doesn't work

after i downloaded Windows 10 on my computer, it says that it is not activated. i did the troubleshooter and still is not activated. i had windows 8 on my computer and i did tried to upgraded can you please help!

Windows for home | Windows 10 | Windows update
asked 2026-09-13T02:53:30.4866667+00:00
fernelly llanos 0 Reputation points
edited an answer 2026-09-13T03:10:23.24+00:00
Pauli O 16,380 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Can't email attachments out of Word or Excel

I need the status on case #7108738449. Can't email attachments out of Word or Excel. Google is my mail server.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-13T00:56:05.2533333+00:00
Nancy Gerard 20 Reputation points
commented 2026-09-13T03:10:17.2333333+00:00
Nancy Gerard 20 Reputation points
1 answer

How to turn off my PC with no update

How can I shut down my PC without Windows forcing me to “Update and shut down”? Today I was able to send my warmest regards, telepathically, to the mothers of the Windows 11 developers who decided that forcing users to “Update and shut down” was a good…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-09-13T02:17:47.79+00:00
IFDAVID 0 Reputation points
answered 2026-09-13T03:03:57.2933333+00:00
Paulo GM 72,225 Reputation points Independent Advisor
1 answer

Account creation has been blocked problem

Hello Microsoft Community, I am writing to seek assistance with a persistent issue when attempting to create a new Outlook account outlook.com. Every attempt ends abruptly with the following error message: Account creation has been blocked. We have…

Outlook | Web | Outlook.com | Email
asked 2026-08-17T09:31:01.3666667+00:00
QUY BUI 0 Reputation points
commented 2026-09-13T03:01:58.3133333+00:00
Adam Menard 0 Reputation points
1 answer

How to provide certificate from a Entra ID app app registration

We are trying to impose SSO for Dell powerstore. The wizard is asking us to retrieve certificate from your identity provider(iDP), then import, or past. the certificate needs to be in PEM format. Please suggest the best practise to provide certificate…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-22T02:58:32.6+00:00
Priya Jayaraman 486 Reputation points
answered 2026-09-13T02:49:09.3933333+00:00
Priya Jayaraman 486 Reputation points
1 answer One of the answers was accepted by the question author.

Exchange online-Deleting a group and recreating a new group with same email address and outlook cache issues

Exchange online query-Deleting a group and recreating a new group with same email address. Will this scenario bring outlook lookup issue of the deleted group from the existing outlook cache? Cheers Priya

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,400 questions
asked 2026-09-05T16:33:27.6933333+00:00
Priya Jayaraman 486 Reputation points
accepted 2026-09-13T02:45:51.94+00:00
Priya Jayaraman 486 Reputation points
1 answer

Can't find webinar recording

Hello, I cannot seem to locate a webinar recording from earlier this week. I have searched all of the appropriate places, but it is nowhere to be found. I have the permissions to record and access recordings. How can I troubleshoot?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-09-12T00:45:58.47+00:00
Kaitlyn Walker-Tillett 0 Reputation points
commented 2026-09-13T02:44:30.8033333+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

How do I get my already active MS OFFICE 365 activation number?

How do I get my already active MS OFFICE 365 activation number?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T01:46:26.2333333+00:00
Nathaniel Shipp 0 Reputation points
answered 2026-09-13T02:41:26.2233333+00:00
paulr0511 48,535 Reputation points Independent Advisor