1,948 questions
1 answer
Build 26220.8079 out to Beta Channel
Live in Windows Update https://blogs.windows.com/windows-insider/2026/03/20/announcing-windows-11-insider-preview-build-26220-8079-beta-channel/
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
1 answer
Problemas con Microsoft Store al intentar canjear mi código de regalo
Hola, buen dia. Tengo problemas con Microsoft Store al intentar canjear mi código de regalo. Al momento de comprar la PC me ofrecieron 3 meses gratis de Microsoft 365, y McAfee y no puedo usar el código porque genera un error: Quedo pendiente
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,549 questions
asked
2026-03-20T17:04:59.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 4%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYG%3C/text%3E%3C/svg%3E)
YESSICA GONZALEZ
0
Reputation points
answered
2026-03-20T17:05:12.98+00:00
AI answer
1 answer
Microsoft Authenticator Recovery
Hi, I’m looking for advice on recovering access to accounts that were protected by Microsoft Authenticator. I recently lost access to my Microsoft Authenticator app (it was deleted), and unfortunately I did not have any backup set up. Because of this, I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,502 questions
asked
2026-03-20T16:34:04.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 33%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jan Lindane Basilio
5
Reputation points
answered
2026-03-20T16:34:27.59+00:00
AI answer
1 answer
Previous learning and certifications
I have older learning and certifications, will they not show up here?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,989 questions
asked
2026-03-20T16:25:06.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
JOHN INSLEY III
0
Reputation points
edited the question
2026-03-20T16:28:51.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
2-Step Verification
Hi there, I currently can’t receive my code on my authenticator app for the Rockstar games Laucher. Everytime I try to login in my account in the Rockstar games website, they request the 2FA code which my authenticator can’t give me. I contacted their…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,502 questions
asked
2026-03-20T16:25:59.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gabriel Barbosa
0
Reputation points
answered
2026-03-20T16:26:18.2866667+00:00
AI answer
1 answer
Surface APP does not show dock
My new Microsoft Surface Copilot+ 7 laptop does not show in Surface APP, any connected accessories, muchless my new Microsoft Surface Thunderbolt 4 dock, how do I update dock drivers?
Surface | Accessories | Surface Dock
382 questions
asked
2026-03-20T16:22:21.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JAVIER and VAL FREDERICK DIAZ
0
Reputation points
answered
2026-03-20T16:22:32.3733333+00:00
AI answer
1 answer
Microsoft Authenticator App Disconnected
Created a business email and I cannot get passed the approve sign in request. It says that my account cannot be verified. I have tried using the Microsoft Authenticator app to log in but it doesn’t let me input the code it shows me another code. Please…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,502 questions
asked
2026-03-20T16:03:33.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 98%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
aaliyah lopez
0
Reputation points
answered
2026-03-20T16:03:48.52+00:00
AI answer
1 answer
microsoft office 365 (private) abonnement not coupled with my account
I have an abonnement on microsoft office 365 (private). This should be coupled with my account ******@gmail.com. This is however not the case anymore. Could you restore ? BR R. Hinz
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,213 questions
asked
2026-03-20T15:57:25.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 57.99999999999999%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daniel Hinz
0
Reputation points
answered
2026-03-20T15:57:38.03+00:00
AI answer
1 answer
im trying to buy robux with my microsoft balance in xbox but i dont see that option all i see is pay with card or redeem a giftcard theres no mention of using xbox or microsoft balance
im trying to buy robux with my microsoft balance in xbox but i dont see that option all i see is pay with card or redeem a giftcard theres no mention of using xbox or microsoft balance
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,406 questions
asked
2026-03-20T15:42:30.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 55.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vmyt
0
Reputation points
answered
2026-03-20T15:42:43.61+00:00
AI answer
1 answer
Issue with MFA registration
Hi all, There is an issue with conditional access policy and MFA registration. This the sign in logs. When a user tried to sign in, instead of "More information is required" he gets the following error. The problem here is that there is no…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,239 questions
asked
2026-03-04T07:57:05.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 44%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXB%3C/text%3E%3C/svg%3E)
X-Box-11-2021
485
Reputation points
commented
2026-03-20T15:35:16.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,985
Reputation points Microsoft External Staff
Moderator
1 answer
I have a case number, how do I find the status of my existing case?
I have a case number, how do I find the status of my existing case?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,206 questions
asked
2025-12-13T15:35:10.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Peter Gee
35
Reputation points
commented
2026-03-20T15:32:06.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 77%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tommye Delcambre
0
Reputation points
1 answer
Global admin access
My CSP is refusing to grant customer Global Admin access to my own tenant and is preventing me from switching CSPs
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,018 questions
asked
2026-03-20T15:27:13.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 54%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Denise Talbot
0
Reputation points
answered
2026-03-20T15:27:36.9433333+00:00
AI answer
1 answer
Classic Outlook has stopped sending and receiving emails
My classic Outlook has stopped sending and receiving emails. It is not an issue with internet connection, and I can get emails on other devices. I am highly suspicious that it has to do with using Microsoft office instead of 365. If I break down and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,206 questions
asked
2026-03-20T15:24:28.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 85%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Murphdog
0
Reputation points
answered
2026-03-20T15:24:45.57+00:00
AI answer
1 answer
outlook is in another language
when I open outlook on my laptop, it's in another language, so I can't troubleshoot within Outlook.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,206 questions
asked
2026-03-20T15:19:30.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jen Lundy
5
Reputation points
answered
2026-03-20T15:19:46.84+00:00
AI answer
1 answer
need Help getting my email back!!
Hi there, I'm trying to get into my email (******@hotmail.com) I've done all the questionnaire you have asked me to do, but still says you determined that the information is not sufficient for you to validate. So I NEED Help, I need to get into the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,830 questions
asked
2026-03-20T15:12:31.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
josephine cipponeri
5
Reputation points
commented
2026-03-20T15:16:07.28+00:00
josephine cipponeri
5
Reputation points
1 answer
je ne peux pas activer mon abonnement microsoft office
Bonjour, j'ai acheté sur amazon microsoft office 365 et je ne peux pas l'installer sur mon pc car il m'est demandé une clé d'activation que je n'ai pas reçu
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,549 questions
asked
2026-03-20T14:47:12.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Alain Disy
0
Reputation points
answered
2026-03-20T14:47:19.4566667+00:00
AI answer
1 answer
I have emails in my outbox in outlook, which wont send.
Can you tell me why? I have tried, and tried, but they just wont send?! Whilst writing I am told, by my bank, that my payment card needs updating with you guys. Can you please let me knowhow I do this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,213 questions
asked
2026-03-20T14:39:57.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Horne
0
Reputation points
answered
2026-03-20T14:40:09.7533333+00:00
AI answer
1 answer
Não consigo resgatar pontos reward no xbox pois informa que não há um telefone vinculado a conta.
Prezados, não consigo usar o sistema rewards pois remete a inclusão de um número de celular na conta. Meu celular já é vinculado a conta no quesito de segurança, mas na "info de conta" o espaço de celular fica vazio e não há opção para clicar e…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-03-20T14:12:31.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 46%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bortolini
0
Reputation points
answered
2026-03-20T14:13:01.62+00:00
AI answer
1 answer
need assistance with ESU license activation
my windows 10 pc qualifies to enroll in ESU, and I've been trying to do so since it rolled out last October. After clicking on 'Enroll in Extended Security Updates', Windows Update begins enrollment process. After clicking 'Next', I keep getting screen…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-03-20T14:03:32.08+00:00
Catherine Spry
0
Reputation points
answered
2026-03-20T14:03:48.0033333+00:00
AI answer
1 answer
Authenticator sign-in request issue
I'm trying to get setup for training for MS Endpoint Administrator. I want to use my personal account that way my entire profile is not lost. I already lost my profile once becuase I signed up for SC-900 and logged in using my work account and then I…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,502 questions
asked
2026-03-20T12:46:46.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 67%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Charlie Brookhart
0
Reputation points
commented
2026-03-20T13:41:58.6333333+00:00
Charlie Brookhart
0
Reputation points