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how can i upgrade my windows

how to upgrade your windows and make my downloads run

Microsoft Security | Microsoft Graph
asked 2026-03-25T18:35:31.4133333+00:00
Siyabonga Shaker 0 Reputation points
answered 2026-03-25T18:35:58.39+00:00

AI answer

1 answer

I have been trying to pay with my american card ever since moving countries.

Hey I just moved countries and I have been trying to setup my exams in Latin America and I have not been able to use my USA credit card to pay for them. I have looked for contact resources and ways to fix this but I have been unable to. I have contacted…

Community Center | Not monitored
asked 2026-03-25T18:28:35.11+00:00
Sebastian Sanchez Lara 0 Reputation points
edited the question 2026-03-25T18:31:59.36+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

laptop auto shutdown and reboot with no reason. Hardware scan has no issue.

laptop auto shutdown and reboot with no reason. Hardware scan has no issue. Windows 11 enterprise version. *Move from:

Windows for home | Other | Performance and system failures
asked 2026-03-12T00:57:01.85+00:00
sonya gao 0 Reputation points
edited the question 2026-03-25T18:31:55.7066667+00:00
Haien-L 7,740 Reputation points Microsoft External Staff Moderator
1 answer

Request for HoloLens 2 Specialist Interview for IB Extended Essay

Hello, I am a student currently enrolled in the International Baccalaureate Diploma Programme, and I am working on my Extended Essay. As part of my research, I am looking to conduct a short interview with a professional or specialist who has experience…

HoloLens | Other
HoloLens | Other

A family of Microsoft self-contained, holographic devices that enable engagement with digital content and interaction with holograms in the surrounding environment.Miscellaneous topics that do not fit into specific categories.

13 questions
asked 2026-03-25T17:52:58.5633333+00:00
Uriel Luna Sarmiento 0 Reputation points
answered 2026-03-25T17:53:13.01+00:00

AI answer

1 answer

Microsoft Azure/Entra Tenant Recovery

With whom and how can I get in touch to restore access to my Azure account?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-25T16:26:01.0633333+00:00
Artur Kremens 0 Reputation points
commented 2026-03-25T17:50:16.7733333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

Cant log into Authenticator, with unusual circumstances

I have an Authenticator account named @nbn.net. I was signed out. The email for the account (@nbn.net) is now no longer available, so I can’t receive recovery info on that address. When I try to sign in to Authenticator, I have two options to verify…

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T17:35:39.6466667+00:00
Ed Smith 0 Reputation points
answered 2026-03-25T17:35:52.9066667+00:00

AI answer

1 answer

sysinternal disk2vhdx

is there a utility to convert a vhdx back to a native hard drive?

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,399 questions
asked 2026-03-25T17:15:58.1633333+00:00
Boyd Mills 5 Reputation points
answered 2026-03-25T17:16:09.8833333+00:00

AI answer

1 answer

Impedimento de acesso a dados pessoais e produto pago (Minecraft) - Violação da LGPD e CDC

Olá, Venho por meio desta comunidade manifestar minha total indignação com o descaso no suporte ao cliente da Microsoft. Sou proprietário da conta [henriquearaujoa5378@hotmail.com], onde possuo inclusive o jogo Minecraft adquirido legalmente. Atualmente,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-25T17:09:24.26+00:00
Henrique Araujo 0 Reputation points
edited the question 2026-03-25T17:12:40.4566667+00:00
Henrique Araujo 0 Reputation points
1 answer

How to work out where Edge's Cloud Sync data is coming from / how to make sure really ALL deleted

Two threads on a really annoying (and usability) issue with Edge losing the Pin to Right Hand Side button on the Downloads dialog https://learn.microsoft.com/en-gb/answers/questions/5738922/edge-downloads-pin-button-is-missing - this was answered with…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-03-25T10:16:07.9433333+00:00
Andrew Macaulay 186 Reputation points
edited a comment 2026-03-25T16:55:59.7766667+00:00
Andrew Macaulay 186 Reputation points
1 answer

Can no longer login to Azure Portal with Personal Account

Hi, I have built an database in Azure using a Microsoft Personal Account. Recently my debit card details changed and Microsoft have asked me to update the debit card details against my subscription. I could still connect to the database. I am no longer…

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T16:31:36.0466667+00:00
Henry Coffin 0 Reputation points
commented 2026-03-25T16:51:47.5966667+00:00
Henry Coffin 0 Reputation points
1 answer

how to open an excel spreadsheet after forgetting password

Forgot the password to a spreadsheet that was protected

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-25T16:13:53.6733333+00:00
Tom Topping 0 Reputation points
answered 2026-03-25T16:14:03.61+00:00

AI answer

1 answer

My sign in keeps failing.

I'm trying to login to the Azure portal and I keep getting a failed blue sign on error. This is my first time trying this.

Azure | Azure Training
asked 2026-03-25T15:59:11.5133333+00:00
Brian Ballard 0 Reputation points
answered 2026-03-25T15:59:24.7533333+00:00

AI answer

1 answer

wife locked out of microsoft account

While trying to change my wife's local account to a MS account, I got locked out. Very awkward procedure to get back in - most involve need to login to the MS account, which is the very problem. Any suggestions? How long does the lock-out last? Any way I…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-23T16:55:42.15+00:00
Tom Fox 0 Reputation points
commented 2026-03-25T15:51:22.4233333+00:00
Tom Fox 0 Reputation points
1 answer

Error scheduling free Fabric exam part of FabCon Atlanta 2026

Hi I recently attended FabCon Atlanta 2026 and was given a free exam voucher for CP-600. I was trying to schedule an exam. I filled out the form for 'Transfer to Pearson Vue'. I put in all the correct details, however I keep getting the following error…

Community Center | Not monitored
asked 2026-03-25T11:51:57.0233333+00:00
Forid Alom 0 Reputation points
edited the question 2026-03-25T15:39:30.54+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
1 answer

Error Message when trying to register for exam

Screenshot 2026-03-25 134308.png

Community Center | Not monitored
asked 2026-03-25T12:44:31.84+00:00
Svenja Kleimann 0 Reputation points
edited the question 2026-03-25T15:35:31.1+00:00
Gérard Oomens 131.9K Reputation points Volunteer Moderator
1 answer

Microsoft Authenticator

Dear support team, All day long almost continuously I receive login requests unauthorised from all accross the world , France, Germany, USA probably VPN’s. Asking me to accept login requests on my authenticator. I deny them but they are sending more and…

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T15:01:58.4033333+00:00
Filip Ruyts 0 Reputation points
answered 2026-03-25T15:02:18.56+00:00

AI answer

1 answer

New laptop with subscription, but being asked to pay for renewal

Hi There, I recently purchased a new laptop and it included a subscription for Microsoft, but it's still asking for me to renew tomorrow. Who may I contact to not be double charged? Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-25T14:59:58.45+00:00
Laura Krische 6 Reputation points
answered 2026-03-25T15:00:18.64+00:00

AI answer

1 answer

Old accessories, New Microsoft Surface Pro

Can any of the accessories from my old Surface Pro 1796i7 (docking station, pen etc. etc.) be used on a new Microsoft Surface Pro??

Surface | Accessories | Surface Dock
asked 2026-03-25T14:46:53.1233333+00:00
Sherron L Prosser 0 Reputation points
answered 2026-03-25T14:47:16.0566667+00:00

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1 answer

Cancel Certification

Can I cancel current subscription and subscribe for another certification

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-03-25T14:38:01.5466667+00:00
Ravikant Kadam 0 Reputation points
answered 2026-03-25T14:38:25.83+00:00

AI answer

1 answer

Global admin locked out - lost MFA access

Global admin locked out due to lost MFA device. No other admin available. Cannot access Microsoft 365 tenant. Need urgent account recovery and MFA reset I need to talk urgent with anybody.

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T14:37:17.1133333+00:00
Julieta Conte 5 Reputation points
answered 2026-03-25T14:37:47.4633333+00:00

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