A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to login to portal.azure.com using personal account
I have a personal account and authenticator setup on my old android phone where is display is destroyed. I have new iphone now. whenever I am trying to login to portal.azure.com i only get two options Approve a request on my Microsoft Authenticator app…
Microsoft Security | Microsoft Authenticator
Won't send me a SMS-Code
Hi I just updated my BIOS, so I need to remake a Pin code; but for that I need to login Microsoft and since i forgot my password I did the 'forgot password'.I have the double authentification factor. I entered the code sent to the linked mail, and now…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Log in to Authenticator app with Authenticator app code needed
I am trying to log into my Authenticator app. After inputting my account information, I am being asked to put in a code from the Authenticator app. I am trying to log into the Authenticator app! I don’t have access to any codes. How can I fix this issue?…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
UGREEN KVM AK700 Works with Windows 10 Pro but Windows 11 Pro is Hopeless
It seems I've made a monster mistake buying a new PC with Windows 11 Pro to update my old DAW PC to something I hoped would be good. I have 3 Monitors in total but only intend to use 2 via KVM. The Monitors are a very old AOC 2 2753Qv and 2 new…
Windows for home | Windows 11 | Display and graphics
where can I get certification of completion of this course for uploading to shoshin school site?
where can I get certification of completion of this course? This question is related to the following Learning Path
Community Center | Not monitored
Tag not monitored by Microsoft.
I can't log into authenticator on my device and when I try online it asks for a code from my device!
I recently upgraded to a new phone. Somehow, I managed to remove the phone number from the account. I can not add my phone number back to my account to log back in and when i try to log in on a computer it asks for a code from my app, in which I can not…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Unable to schedule GH‑900 exam due to “Microsoft registrations are currently not permitted” error
Hello Team, I am unable to schedule my GH‑900 certification exam. Every time I attempt to book the exam through Pearson VUE, I receive the following error message: “Microsoft registrations are currently not permitted for this candidate. Please direct any…
Community Center | Not monitored
Tag not monitored by Microsoft.
App Service Plan deleted (confirmed via Activity Log) but still incurring charges and not visible in portal/CLI
We are experiencing an issue where an Azure App Service Plan continues to incur charges even though it appears to have been successfully deleted. Resource type: Microsoft.Web/serverfarms (App Service Plan) Region: West Europe Pricing tier:…
Community Center | Not monitored
Tag not monitored by Microsoft.
Cargo excesivo en azure ID
Necesito ayuda se me estan presentando unos cargos excesivo en azure los cuales no hemos realizados. He abierto un sin fin de ticket y aun no obtengo respuesta alguna . Numero de ticket 2601130040005936 fecha 27/02/2026 Numero de ticket…
Community Center | Not monitored
Tag not monitored by Microsoft.
Screen time on Windows
My son complains that Microsoft family safety monitors his screen time even when he is not using the computer so that he reaches the limit I set to him even without using it. How can he prevent that from happening and effectively "pause" his…
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
AI answer
OneDrive Personal web bug: a file called "Drew Menning Deck" is stuck on my OneDrive Home/Recent page. It is not in My files or Shared. The only option is Open. Please remove the stale Recent/Home entry from my account or escalate to the OneDrive web team
I need help with a OneDrive Personal bug on the OneDrive web Home page. Problem: A file named "Drew Menning Deck" is stuck on my OneDrive Home/Recent view every time I open OneDrive on the web. What I already confirmed: The file is NOT in My…
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
AI answer
unable to reset MFA for one of my organization mailbox in Azure console. error Value of unique property 'ProxyAddresses' with ObjectId '28b36d98-etc...'
I can't delete previous registered device from user MFA profile. also user not able to find any code in his Authenticator app or login by any other method! reset MFA or deleting MFA method in Azure console not working
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
AADSTS5000228 blocking Partner Center registration — request old tenant cleanup
I am trying to register on Microsoft Partner Center using tenant axltecptyltd.onmicrosoft.com. Every sign-in attempt is blocked with error AADSTS5000228 — access denied to tenant 7ac4df4e-a945-450a-935e-6e2b987b7c01. A previous incomplete Partner Center…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Certificate not visible
I passed a GitHub certification exam with a score of 877. However, when I log into Microsoft Learn, it asks me to create a new profile and I cannot see my certification or exam history. It seems my exam is associated with a different or duplicate…
Community Center | Not monitored
Tag not monitored by Microsoft.
my hotmail have been removed as an alias
I think my hotmail have been removed as an alias, i cant recreate or sign in to it. I had a minecraft account linked to that hotmail, since the hotmail is gone, i cant sign in to minecraft too, so my minecraft account is also lost. Can I recover my…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Microsoft Password Sync Problems: Now locked out of PC
I have three pc's on my home network. Two are Windows 10. The third is about a two weeks old and is Windows 11 Pro. I changed my Microsoft Account password online and was having trouble getting the password to sync to the pc's. I'm not sure how, but I…
Windows for home | Windows 11 | Accounts, profiles, and login
AI answer
Unable to access my account; MS Authenticator has caused me to be logged out
My name is Dale Webb. I am using my wife's account because I have run out of other ways to contact you. I tried to install MS Authenticator and have completely screwed up my system. Been on-line with Copilot since this morning, trying to figure it…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Not able to add personal Gmail to other login methods in mslearn profile
I need to add ******@gmail.com for the other login method. It is not allowing me to add the other account.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Account Password Reset Not working/Delete Account
Hello, hopefully someone here can help me. After Microsoft's program failed to properly save the password I used to create my child's account, as well as the representative I chatted with giving advice that turned out to me useless, I'm at the point now…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
AI answer
product key
I'm still running windows 7 ultimate and my product key got knocked out when I changed my computer battery and now when I try to re-activate my windows product key it's getting blocked