11,763 questions
1 answer
Decades‑Old File Explorer Bug: Folder View Settings Still Reset Automatically
I have been using Microsoft operating systems for more than 30 years — from MS‑DOS to every version of Windows since 1995. After three decades, File Explorer still cannot reliably remember custom column settings in Details View. This is not a minor UI…
Windows for home | Previous Windows versions | Files, folders, and storage
asked
2026-05-18T08:06:42.0233333+00:00
Jorge Dias
0
Reputation points
commented
2026-08-20T12:02:47.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tony Foote
0
Reputation points
1 answer
Problema con comprobar identidad authenticador
No me deja comprobar mi identidad en la aplicación de authenticador
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-20T11:16:10.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
VIOLETA MAZZA KIMERIS
0
Reputation points
answered
2026-08-20T11:16:24.9166667+00:00
AI answer
1 answer
Microsoft account subscription disabled
My account or subscription was disabled for security reasons. According to the Azure customer support and they detected suspicious activity or terms of use violations and disabled my subscription to protect the owner of the payment instrument and…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,162 questions
asked
2026-08-20T10:53:33.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 72%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDU%3C/text%3E%3C/svg%3E)
David Ugorji
0
Reputation points
answered
2026-08-20T10:53:51.8833333+00:00
AI answer
1 answer
Unable to access authenticator
Authenticator, asks me for a code but I can access Authenticator when already have it opened waiting for an access code
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-20T08:53:08.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Glen Carter
0
Reputation points
answered
2026-08-20T08:53:25.55+00:00
AI answer
1 answer
Account locked/blocked access
I have been blocked out of my account by microsoft support/account recovery team, and i have tried for days to get access to it. It started with an apparent unknown login, then when i tried to login i realised that i hadnt updated the information for the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,032 questions
asked
2026-08-20T08:24:00.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 80%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jack cook
0
Reputation points
answered
2026-08-20T08:24:19.3166667+00:00
AI answer
1 answer
Intel PTT EK certificate service returns 404 "Certificate not found" — TPM attestation fails (Z790, i9-14900F)
Intel PTT (firmware TPM) endorsement key has no EK certificate available from Intel's EK cert service, which breaks Windows AIK attestation. This blocks anti-cheat attestation (Call of Duty) even though the TPM, Secure Boot, and CSME firmware are all…
Windows for home | Windows 11 | Security and privacy
8,668 questions
asked
2026-06-08T21:56:47.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 32%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lag_of_duty
10
Reputation points
commented
2026-08-20T07:14:32.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Владислав Бервинов
5
Reputation points
1 answer
QR code for Authenticator
I need a QR code to be able to complete transfer of my aythenticator app on a new phone
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-03-23T09:19:27.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Danish Golf Trading
10
Reputation points
commented
2026-08-20T07:06:48.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mohammad Zaid Ahmad
0
Reputation points
1 answer
URGENT：Hardware Developer Program stuck at Active‑In, agreements blank, hardware dashboard access restricted
Our tenant organization vetting completed with status Authorized. Hardware developer program status shows Active‑In under Account Settings‑Programs, but still shows "Get Started" button and cannot finish enrollment workflow. Symptoms: Account…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,535 questions
asked
2026-08-20T06:34:27.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 32%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELY%3C/text%3E%3C/svg%3E)
Li Yan
0
Reputation points
answered
2026-08-20T06:34:47.2133333+00:00
AI answer
1 answer
my wired earphones wont play audio and im on the verge of throwing it how do i fix it
im on windows 11 i keep plugging it in and out even treid to click that button it never works
Windows for home | Windows 11 | Devices and drivers
24,320 questions
asked
2026-08-20T04:49:12.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Al-Wajdeen Hassan
0
Reputation points
commented
2026-08-20T05:24:59.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
My primary account IS HACKED
Hello Microsoft, I have an account which is : ******@hotmail.com , my account is really related to my workplace if I could share anything with you all to get it back…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,511 questions
asked
2026-08-20T03:54:34.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 88%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yumiko MEEEE
0
Reputation points
commented
2026-08-20T04:30:41.1733333+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Certificate
Do you give certificate at the completion of a course
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-06-04T17:53:14.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Iloanusi chinecherem Emmanuella
0
Reputation points
edited the question
2026-08-20T00:18:45.48+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
Removing the blocks authorized by program authority
Hi Team, I'm trying to schedule Microsoft GH200 certification exam but when I submit the order it says that the certification exam is not permitted to my account. When I check with pearson vue support team they have confirmed there are some blocks.…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-06-10T11:14:27.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Konchada Aishwarya Lakshmi
0
Reputation points
edited the question
2026-08-20T00:16:43.4266667+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
Link required to register for an exam
I am looking for a link to register for an exam. I am navigating through portal however unable to find the right page or link to register for the certification. #MicrosoftCertification
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-06-10T11:40:59.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 26%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muhammad Bilal Saleem
0
Reputation points
edited the question
2026-08-20T00:16:36.9366667+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
I do not know how many times allocated per badge
can you state the amount of period allocated per badge
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,700 questions
asked
2026-06-15T09:50:46.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Farah Syafinaz binti Naziruddin
0
Reputation points
edited the question
2026-08-20T00:16:30.22+00:00
Alison A
5,315
Reputation points Microsoft External Staff
Admin
1 answer
Can I restore account as I lost my phone re downloaded authenticator and lot what was on there
I lost my phone and recently purchased another I redownloaded account for authentication and lost what was on there could you help please
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2026-08-19T21:30:00.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aaron Snape
0
Reputation points
answered
2026-08-19T21:30:15.97+00:00
AI answer
1 answer
PLEASE STOP PROTECTING MY ACOUNT!!! IT WAS A MISTAKE!!
are you protecting my acount? please don't, i accsidently logged out poly buzz and can't get back in it from the error code, i got. thank you.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,511 questions
asked
2026-08-19T19:53:50.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Scarlett Tribe
0
Reputation points
commented
2026-08-19T20:35:23.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ron Marc
5
Reputation points
1 answer
Inbound emails are not coming through
Outgoing emails are going through fine however incoming emails are not showing up in inbox. Storage is only 50% used
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,674 questions
asked
2026-08-19T18:54:44.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jagjit Soni
0
Reputation points
commented
2026-08-19T19:34:10.9933333+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Bluetooth issues
When I connect a device to Bluetooth no sound comes from the device connected
Windows for home | Windows 11 | Devices and drivers
24,320 questions
asked
2026-08-19T17:58:32.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jon Halford
0
Reputation points
commented
2026-08-19T18:32:31.4733333+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
MS Office Pro 2021 PowerPoint videos
VIDEOS ISSUE: Why can't I insert videos from my hardrive or play media. Help
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,078 questions
asked
2026-08-19T16:49:25.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
RAZIA JEENA
0
Reputation points
commented
2026-08-19T18:19:30.27+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor
1 answer
Copilot not activated
Copilot is not available on my account, and I just ran updated on word doc > account > Update options and it ran for quite a while.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,700 questions
asked
2026-08-19T16:42:04.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
David Douglas
0
Reputation points
commented
2026-08-19T18:17:04.98+00:00
John Jefferson Doyon
86,980
Reputation points
Independent Advisor