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Microsoft has dedicted the Money from my bank account but i haven't seen any subscriptions that i enrolled from my end

HI, It has been very long since i have logged into a Microsoft account and i am not at all aware that i am part of a Subscription untill i found out that Money was auto debited from my account when i tried to login into Microsoft Azure Account it shows…

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asked 2026-02-02T05:47:04.5033333+00:00
Adithya Reddy 0 Reputation points
edited the question 2026-04-09T05:53:08.18+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

How to get a invoice reversed on Azure

Hello, I need help with an unexpected Azure billing charge. About three weeks ago, I tried to set up a free Azure SQL Database, but it seems I accidentally created a paid instance instead. I never used the database, but I was billed $211.24. I have…

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asked 2026-02-11T11:22:10.2266667+00:00
Samuel Schalkwyk 0 Reputation points
edited the question 2026-04-09T05:53:04.9233333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

can not downgrade or cancel my azure service

I get billed $167 a month, we do not use the site that is on the Azure. When I click on the invoice from email, it shows Sign in Failed invalid_grant error. I have been passed around from one person to another to no avail. Does anyone know how I can…

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asked 2026-02-17T23:29:33.0033333+00:00
Shervin Erfani 0 Reputation points
edited the question 2026-04-09T05:52:55.2166667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Necesito registrar un medio de pago nuevo y no me esta permitiendo desde ayer

Estoy buscando registrar un nuevo medio de pago, me dice desde ayer que el problema es de Uds. Cuando registro los datos me dice que verifique la informacion, pero la info esta bien.

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asked 2026-02-20T16:47:33.4966667+00:00
Gloria Marlene Maldonado Arevalo 0 Reputation points
edited the question 2026-04-09T05:50:52.2+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Critical: Azure Security Incident & Billing Crisis – Unable to Raise Support Ticket

Hello Team, Subscription ID :PII(Microsoft Azure Sponsorship) We are an active Founders Hub program members. We have experienced a suspected security compromise on our Azure VM, leading to abnormal outbound data transfer charges. Unfortunately, we…

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asked 2026-02-03T07:57:13.2333333+00:00
Akash Agrawal 0 Reputation points
edited the question 2026-04-09T05:50:45.1366667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

My MSDN Subscription for Azure is disabled

My MSDN Subscription for Azure is disabled. Says Visual Studio Subscription is expired and has been disabled.

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asked 2026-02-23T09:41:43.6166667+00:00
DK 1 Reputation point
edited the question 2026-04-09T05:50:44.2933333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Start by entering your name as per the school records. Select your school's country and enter your school's name. Enter your date of birth as per the school records. The email address may be used to reach you if we have trouble verifying your application,

Start by entering your name as per the school records. Select your school's country and enter your school's name. Enter your date of birth as per the school records. The email address may be used to reach you if we have trouble verifying your…

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asked 2026-01-12T11:46:50.1133333+00:00
darshan pajiyar 0 Reputation points
edited the question 2026-04-09T05:50:42.4966667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Subscription Limit with Free Tier Tenant

This should be a pretty easy question for someone to answer. Is the limit for subscriptions in a pay as you go tenant set to three? I'm working on a POC, and I'm attempting to add fourth subscription, and it throws an error, but I never actually see any…

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asked 2026-02-26T15:51:32.72+00:00
Robert Yarbrough 0 Reputation points
edited the question 2026-04-09T05:50:39.8566667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Getting emails for an invoice I can't access. How to contact MS??

I have an Azure account, and primarily use Speech Services. I keep getting two invoices. One I recognize and can track. One I can't. It's for a whopping 42 cents. I'm not going to go broke, but I am getting annoyed. It is automatically billed to my…

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asked 2026-01-10T16:31:33.64+00:00
Roy Jensen 45 Reputation points
edited the question 2026-04-09T05:50:32.8766667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Azure contract

Hi all. We need a way to download a copy of Azure Contract as our Compliance department needs to keep. Could you please help me to locate it? Thanks,

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asked 2026-02-05T14:34:30.8533333+00:00
Daniel Bielsa 0 Reputation points
edited the question 2026-04-09T05:50:29.37+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

We are a non profit organization but we were charged 996$ We believe this charge resulted from unreasonable usage of DDoS Protection services. By default, this protection is free

I’m writing regarding an unexpected charge of $996 that appeared on our (non-profit) account. We believe this charge resulted from unreasonable usage of DDoS Protection services. By default, this protection is free, and we do not currently require or…

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asked 2026-01-09T14:29:24.0166667+00:00
Mickael 0 Reputation points
edited the question 2026-04-09T05:50:21.75+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

How to reinstate the disabled account

My account was flagged during a threshold billing check; however, I now have a fully valid and active payment instrument ready to be linked. Is it possible for azure to manually reactivate my current subscription once the new card is verified? I tried…

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asked 2026-03-27T11:03:56.1633333+00:00
Vincent Mogashoa | Thinkers Afrika 0 Reputation points
edited the question 2026-04-09T05:50:18.55+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

refund the lastest payment please help me how

how should i get my money back refund the transaction.

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asked 2026-01-22T15:31:16.1033333+00:00
viswajitha singh 0 Reputation points
edited the question 2026-04-09T05:50:17.6033333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Azure Register Problem

I cannot register my azure student account although I have proven my dated School ID and my student information

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asked 2026-01-13T17:42:32.3066667+00:00
Minh Le Sy Hoang 0 Reputation points
edited the question 2026-04-09T05:50:16.3066667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Contact a live person at Azure. Someone is using my card on Azure. IS there a number to call for Azure. I am now just typing to make 50 characters support

I cant create a support ticket and I have a message that my Azure account server is not on., So I cant access what's in the cloud

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asked 2026-01-28T03:36:19.85+00:00
jan fleming 0 Reputation points
edited the question 2026-04-09T05:48:15.35+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Created Case 2604070040007111 yesterday over unauthorized charge. No one has contacted me and all SQL databases are disabled.

I opened a case yesterday regarding an unauthorized transaction. I've been contacting Azure for the better part of the month asking them to explain to me why my usual invoice of $13/month went up to $376. Nobody has replied or contacted me, and now they…

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asked 2026-04-08T19:04:23.64+00:00
vmhatup 0 Reputation points
edited the question 2026-04-09T05:48:13.7533333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Azure billing problem, I can't find a way to reach out to support, it is a maze of explanations

How do I resolve this problem? Any thoughts are welcome. Dear Billing,  I deleted all resources before being billed, but I was billed anyway for services I was unaware I even had.  I had a nonprofit grant that was paying for my service, which Microsoft…

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asked 2026-02-03T17:14:52.9066667+00:00
Stephen Vicinanza 5 Reputation points
edited the question 2026-04-09T05:48:10.2066667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

My personal Azure Subcription got deleted and unable to reactivate pay as you go

Hello, I do not see my pay as you go subscription which I was managing for my personal projects. Is Azure suscriptions get automatically deleted for personal accounts?

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asked 2026-01-10T17:12:29.4733333+00:00
Harshawardhan Ghatge 1 Reputation point
edited the question 2026-04-09T05:48:06.6666667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

i am not able to open a free student account with the help of my college id i have tried every possible solution but still it is showing you do not have access

i want to create a student account so i can complete my work given by university but i am not able to access the free subscribtion because it is not connectiong

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asked 2026-01-28T15:09:53.63+00:00
Sahil Surve 0 Reputation points
edited the question 2026-04-09T05:43:23.03+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Azure free student account access

Hi Team, I’m trying to create an Azure Student Free Account, but during signup it asks for a school/college email ID. My institution does not provide official student email addresses. However, I do have a valid enrollment number and student ID card as…

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asked 2026-01-29T17:42:12.34+00:00
Kesar Kukdeja 0 Reputation points
edited the question 2026-04-09T05:40:49.29+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator