14,602 questions

Sort by: Updated
1 answer

reconnect to a help chat

i need to reconnect to a help chat that i accedently closed.

Microsoft 365 and Office | Other
asked 2026-04-17T00:55:37.7833333+00:00
Robert Pearse 0 Reputation points
answered 2026-04-17T00:55:50.7066667+00:00

AI answer

1 answer

Can admins with E5/Defender P2 licenses purge phishing emails from E3‑licensed mailboxes using Threat Explorer?

Good evening, Our company recently downgraded most users from Microsoft 365 E5 Security to Microsoft 365 E3. Before the downgrade, we used Threat Explorer to identify and purge phishing emails from user mailboxes. After the downgrade, we lost access to…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-04-17T00:26:32.06+00:00
Puri7y 45 Reputation points
answered 2026-04-17T00:26:45.0833333+00:00

AI answer

1 answer

Cannot reset security info due to error

Hi, I have been trying to recover my account for months now(this is a 2nd account). Its got 2FA turned on. I'm trying to reset my security info as I have lost access to the mobile number associated. I do have access to my email linked to it. I had a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-16T23:24:34.2533333+00:00
Jack 0 Reputation points
answered 2026-04-16T23:24:54.4766667+00:00

AI answer

1 answer

Azure Trusted Signing: still seeing SmartScreen warnings from new intermediate CAs

Looks like the trust from the CS EOC CA 04 is still giving SmartScreen warnings for our installers. Despite previous answers it looks like this still has not been resolved in general. Note this is not a new application and has been working for years it…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,297 questions
asked 2026-04-16T22:52:14.5433333+00:00
Nick Chrzan 5 Reputation points
edited the question 2026-04-16T23:08:46.2233333+00:00
Nick Chrzan 5 Reputation points
1 answer

Microsoft mobile Authenticator app requesting sign in numbers when within the app, locks my account

Due to a recent security issue I have had to reset my authenticator app. However when doing anything within my app it requests a 2 digit code on screen to clarify. The issue is the phone and app registered for that is the app itself I am then using. I…

Microsoft Security | Microsoft Authenticator
asked 2026-04-16T22:40:09.29+00:00
L Demsky 5 Reputation points
answered 2026-04-16T22:40:19.6066667+00:00

AI answer

1 answer

Sponsorship to conduct a National level Hackathon at our campus

Dear Sir/ Madam, Greetings. I am Dr. Surbhi Agrawal , Associate Professor ,RV Institute of Technology & Management , Bangalore. We are planning to conduct a National Level Hackathon in the month of October 2026. For which we want to collaborate and…

Community Center | Not monitored
asked 2026-04-16T17:58:15.4366667+00:00
Surbhi Agrawal 0 Reputation points
edited the question 2026-04-16T21:36:16.94+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

License for Office 2019 w 2024 purchase

I purchased a Lenovo laptop and Office 2024. When setting up the new computer the Accept License screen with each application (Word, Excel, PPT) showed Office 2019. I am not clear on what version I received. How can I confirm I have and am using 2024?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-04-16T21:26:40.7266667+00:00
TM Owens 0 Reputation points
answered 2026-04-16T21:26:54.3766667+00:00

AI answer

1 answer

Can not link student azure account to register for Microsoft Student Ambassador

Every time I click "Link Your Account" I get this error in the console and can not progress forward. I tried clearing my cache and using the Incognito browser. Failed to load resource: the server responded with a status of 400…

Community Center | Not monitored
asked 2026-04-16T18:42:45.9466667+00:00
DJ Neill 0 Reputation points
edited the question 2026-04-16T20:52:45.89+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer

Locked out of tenant

I've locked myself out of two Microsoft Entra tenants during a subscription migration and am now unable to sign in normally to manage my Azure Trusted Signing resources. Background / chronology: Original setup: created a tenant with personal email …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-16T19:02:23.1866667+00:00
joban 0 Reputation points
edited a comment 2026-04-16T20:42:37.0433333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

How to get Microsoft Publisher to Work?

Microsoft Publisher has stopped working. It is on a personal device (not an organisation). With it, I have lost my college work. Can anyone help me? Regards.

Microsoft 365 and Office | Publisher | For home
asked 2026-02-14T13:10:49.58+00:00
Ammad Aslam 5 Reputation points
commented 2026-04-16T20:26:10.5333333+00:00
Darnell JS Mack 0 Reputation points
1 answer

Confused on how to check my subscription status?

This morning I opened Microsoft Word and saw this message pop up: "On Friday, May 1, 2026, most features of Word will be disabled. Choose an option below to reactivate." The choices were "Cancel" or "Sign In". I chose…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-04-16T18:51:22.5066667+00:00
Samantha Culp 0 Reputation points
edited the question 2026-04-16T18:56:01.2733333+00:00
Samantha Culp 0 Reputation points
1 answer

Emails are bouncing back from comcast.net

Emails are bouncing back unread from comcast.net

Outlook | Web | Outlook.com | Email
asked 2026-04-16T18:20:12.9866667+00:00
Greg Bechtold 0 Reputation points
commented 2026-04-16T18:53:34.17+00:00
EmilyS726 267.9K Reputation points Independent Advisor
1 answer

Is there a function that will explain why Excel is using enormous amounts of memory?

I have been using this spreadsheet for many years. Recently it has been taking longer and longer to do simple things like cut & paste. The pics attached has been running for over 5 mins. and the lastest one now also shows that Edges is also using…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-16T18:38:41.04+00:00
Richard Levesque 0 Reputation points
commented 2026-04-16T18:48:13.8766667+00:00
Viorel 127.3K Reputation points
1 answer

How do I stay signed in with Outlook.com ?

How do I stay signed in with Outlook.com ? Douglas

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-16T16:49:51.8533333+00:00
DDE 0 Reputation points
commented 2026-04-16T17:28:01.48+00:00
John Jefferson Doyon 87,745 Reputation points Independent Advisor
1 answer

WDAC Signed Policy Boot Failure Scenarios

Hi Everyone, We are working on WDAC signed policy boot failure scenarios. We created an XML policy with the following options enabled: Option 9: Advanced Boot Options Menu Option 10: Boot Audit on Failure Using this XML, we created and signed a…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-01-08T12:31:40.0266667+00:00
Shubham 0 Reputation points
commented 2026-04-16T16:43:13.4233333+00:00
Catherine Kyalo 3,180 Reputation points Microsoft Employee
1 answer

Windows Server 2022 displays "Can't run on your PC" running Microsoft JDK keytool

I am using Windows Server 2022 and installed Microsoft JDK 17 to run application. Installs fine and ran keytool.exe fine after installation. Since then which was approximately 2 weeks ago, now I get "This app can't run on your PC" popup. I…

Microsoft Security | Microsoft Defender | Other
asked 2026-03-26T19:37:27.6733333+00:00
ChrisAV 0 Reputation points
commented 2026-04-16T16:27:18.7166667+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

I would like to clarify the behavior of Platform SSO (PSSO) registration on macOS devices.

We currently have Macs enrolled using Automated Device Enrollment (ADE) with Platform SSO and LAPS for Mac configured via Intune.   In our scenario: A first user (e.g., admin account) signs in to the device and completes PSSO registration…

Microsoft Security | Intune | Microsoft Intune MacOs
asked 2026-03-27T16:48:16.5266667+00:00
Mian Mudasir Bari 0 Reputation points
commented 2026-04-16T16:19:43.32+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

Authenticator help

How do I set up an account with Authenticator app? How do I delete an account I no longer have access to on Authenticator app?

Microsoft Security | Microsoft Authenticator
asked 2026-04-16T16:18:15.1+00:00
Veronica Goytia 20 Reputation points
answered 2026-04-16T16:18:27.86+00:00

AI answer

1 answer

Can I rename Company Portal to something else?

The name Company Portal is very generic and not descriptive of what it does. Can I rename it for our internal use or at least give it an alias that I can publish instead of Company Portal? Brian

Microsoft Security | Intune | Configuration
asked 2026-04-01T13:33:45.7966667+00:00
Brian Roark 0 Reputation points
commented 2026-04-16T16:14:42.3433333+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

Request to correct web page content - https://learn.microsoft.com/en-us/sysinternals/downloads/rdcman

Hello, At https://learn.microsoft.com/en-us/sysinternals/downloads/rdcman under the "Shortcut Keys" section, there is no URL embedded in the word "here" in the following statement for Terminal Services shortcut keys. "You can…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,398 questions
asked 2026-04-16T15:59:20+00:00
David Root 0 Reputation points
answered 2026-04-16T15:59:28.1333333+00:00

AI answer