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I dont know my family orginazer

My problem is I don't know my family organizer and wondering if you can give me the steps on how to fix it?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-04-28T23:32:28.2866667+00:00
waleed mohamed 0 Reputation points
answered 2026-04-28T23:32:40.6633333+00:00

AI answer

1 answer

My Certification are no longer avalible in my portal.

My Certification or transcripts are no longer avalible in my portal. They were all back from 2010-2015 and the last time i Checked in 2015 / 2016 they were there can you please contact me in order to resolve this or let me know what I need to do to get…

Community Center | Not monitored
asked 2026-04-28T23:28:25.8+00:00
David Yancey 0 Reputation points
edited the question 2026-04-28T23:32:31.9033333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Not receiving Microsoft 365 passcodes for encrypted messages

On many occasions from different senders, when receiving an encrypted message through Microsoft 365, I am not getting the passcode when I follow the prompts through outlook. The passcode never hits my inbox, spam, junk or any other folder.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T23:29:09.38+00:00
Mike Roberts 0 Reputation points
answered 2026-04-28T23:29:23.8533333+00:00

AI answer

1 answer

My Xbox profile/gamertag appears to have been transferred to a Microsoft account I do not own.

So my microsoft account got hacked around a month ago. I got my account back the same day i got hacked and my xbox profile was still there and then a few hours later my xbox profile is gone from my microsoft account and got swapped out with my ALT Xbox…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T22:16:46.52+00:00
data 0z 0 Reputation points
edited the question 2026-04-28T23:09:56.2533333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

running into issues with excel and calculating for formula and i cant get it to work no matter what i do

I want to calculate adding Cells C39-K49 and K41 in cell B43 but it will not calculate

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-28T19:54:19.1566667+00:00
Foland, London 0 Reputation points
commented 2026-04-28T23:08:09.13+00:00
Barry Schwarz 6,111 Reputation points
1 answer

Azure Recovery Service Vault | Move Sql Database

Hello everyone, I need to move the backup of sql databases from a recovery service vault to another. I know that we cannot move data but is there the possibility to preserve backup on the old vault? Does it apply the soft delete state after moving or…

Azure SQL Database
asked 2026-04-21T11:06:47.8666667+00:00
Andrea Longhitano 200 Reputation points
commented 2026-04-28T23:01:44.44+00:00
Santhosh Kumar Machukuri 0 Reputation points Microsoft External Staff Moderator
1 answer

Funding Support for Graduation

Good afternoon to whom it concerns, My name is Laykin McSwain, and my purpose for reaching out is to ask for support funding for my graduation. I am graduating from Central Georgia Technical College on May 8th. I will be obtaining my associates degree…

Community Center | Not monitored
asked 2026-04-28T17:13:26.1033333+00:00
Laykin McSwain 0 Reputation points
edited the question 2026-04-28T23:01:42.37+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Waiting for nearly 3 months – Microsoft tenant “.onmicrosoft” domain still not available after failed subscription process

Hello everyone, I’m currently dealing with an issue regarding a Microsoft 365 tenant that was created during a subscription process which unfortunately failed during checkout/payment. Since then, the tenant and its default “.onmicrosoft” domain appear to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-04-28T21:47:58.0133333+00:00
Adrian 0 Reputation points
edited the question 2026-04-28T22:08:52.5966667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

fix issues in my Microsoft authenticator

dears, I have an account linked with Microsoft authenticator as 2fa and there is no second way to be 2fa as backup way so my issue is the authenticator has delated from my device and i reinstalled it again and got back all accounts on it except Facebook…

Microsoft Security | Microsoft Authenticator
asked 2026-04-28T21:57:56.2233333+00:00
bashar majed 0 Reputation points
answered 2026-04-28T21:58:08.6033333+00:00

AI answer

1 answer

Recover personal account

For reasons I am still unsure about, I have been locked out of my personal hotmail account. The last email I sent from that account was a business one. I am logging in and writing this from my business account to prove I am legit and get my personal one…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T20:44:21.4833333+00:00
Ross Davey 0 Reputation points
edited the question 2026-04-28T21:29:16.42+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

How can I permanently disable Passkey prompts?

I'm being ask for a passkey to sign in to some websites. I don't remember making one. I used my pin. when I tried to make a passkey I get an error that says I'm already registered

Microsoft Security | Microsoft Identity Manager
asked 2026-02-27T02:36:08.3566667+00:00
Rick Twiss 0 Reputation points
commented 2026-04-28T21:13:49.2833333+00:00
Scallywag 105 Reputation points
1 answer

Locked out of ******@hotmail.com

Im locked out of my account ******@hotmail.com and so is my wife. so I created a new account ******@hotmail.com hoping to link it and I'm locked out. Can you please help?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T20:51:48.8633333+00:00
Michael Wallace 0 Reputation points
commented 2026-04-28T20:58:57.75+00:00
Jallah Lawuobah L 0 Reputation points
1 answer

how to upgrade to copilot pro

I am an MS 365 subscriber for home use. I am writing a book and use copilot for proofing. I have run out of AI credits. How do I upgrade to copilot pro?

Microsoft Copilot | Other
asked 2026-04-28T20:56:41.16+00:00
Gary Clark 0 Reputation points
answered 2026-04-28T20:56:51.8466667+00:00

AI answer

1 answer

Microsoft Entra account ?

Guys, I have just found that may personal gmail account is connected to a Microsoft Entra account. To be honest, I had no idea that that seems to be some organizational account, no idea how I succeeded it in the past. I am using Microsoft 365 Personal…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-28T20:06:28.74+00:00
Daniel Pinzariu 0 Reputation points
edited the question 2026-04-28T20:15:07.7333333+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

Duplicate payment and 365 Personal Accounts

Microsoft charged my credit card for Misrosoft 365 in March. I did not realize this and payed for another subscription on April 27. I need to cancel one of them and get a refund.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-28T20:11:47.0166667+00:00
Linda Henry 0 Reputation points
answered 2026-04-28T20:12:01.8466667+00:00

AI answer

1 answer

When I receive an invitation to a TEAMS meeting, it doesn;t have the accept, decline buttons. It doesn;t add to the TEAMS calendar. TEAMS does not work as it used to. I am using the new Outlook.

I used to have an Accept, Decline button, and the date / time would be added to my Teams calendar

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-28T19:57:44.38+00:00
Marc Eskenas 0 Reputation points
answered 2026-04-28T19:57:58.8933333+00:00

AI answer

1 answer

Microsoft is continuing to bill me for things that I do not have I see 99 cents on there for OneDrive or something I have no idea what that is they're constantly charging me $14.99 for Adobe or Microsoft word or something like that I don't use either of t

I do not want any Microsoft subscriptions nor did I ever sign up for any the money is being taken without my permission and I'm afraid to put any of my cards on my Google account or wallet because you guys get the minute I do you try to charge me for…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-04-28T19:55:33.7866667+00:00
georgette portue 0 Reputation points
answered 2026-04-28T19:55:51.3866667+00:00

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1 answer

Gmail not adding as alias to my hotmail profile.

I have an old hotmail address that I used for xbox when I was a kid. At the time it was my only Microsoft related login. As I've grown older I now have a Microsoft login through work and a Github login (which was setup with my personal gmail for some…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-28T19:34:28.17+00:00
Chris Zimmerman 0 Reputation points
answered 2026-04-28T19:34:45.43+00:00

AI answer

1 answer

Microsoft Outlook - Sent Emails Only Populate for the Last Month

I have an end-user who cannot view any sent message past a month. This issue is the same across Outlook Classic, New Outlook, and OWA. I did ensure the user had their "download email for the past:" set to forever. The user did also have this…

Outlook | Web | Outlook.com | Email
asked 2026-04-28T19:15:06.8366667+00:00
Joshua Healy 0 Reputation points
answered 2026-04-28T19:15:19.6833333+00:00

AI answer

1 answer

Re: Adding IPad 13 Pro To Existing Account

Do I currently have a qualifying Microsoft 365 subscription that will allow me to add the IPad `13 Pro for free?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-04-28T19:14:34.3766667+00:00
JACQUELINE HARRIS 20 Reputation points
answered 2026-04-28T19:14:47.0033333+00:00

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