Microsoft is continuing to bill me for things that I do not have I see 99 cents on there for OneDrive or something I have no idea what that is they're constantly charging me $14.99 for Adobe or Microsoft word or something like that I don't use either of t

Follow these steps to stop the charges and find out what they are for:

1. Investigate the charges in your Microsoft account
   • Go to the Manage your payments page of your Microsoft account dashboard and select Investigate for the card that is being charged. Use this link: Manage your payments.
   • This will help identify whether the 0.99 and 14.99 charges are for a Microsoft subscription (for example, OneDrive storage or Microsoft 365) or in‑app purchases.
   • Common causes include:
     • A Microsoft subscription with recurring billing enabled.
     • Someone else in the household using the same card on their Microsoft account.
     • In‑app purchases from apps or games.
2. Check for duplicate or unexpected payments
   • Sign in and review your order history to see what each charge is for and whether there are multiple similar payments close together: Review your order history.
   • If you see only one matching charge in order history but multiple on your bank statement, another Microsoft account may be using the same card. In Payment options, select Investigate to search for other accounts using your card.
3. Cancel any active Microsoft subscriptions
   • If the charges are for a Microsoft 365, OneDrive, or other Microsoft subscription and you want none of them, sign in with the account shown in the order and cancel or turn off recurring billing.
   • If you do not see a cancel/turn off option:
     • Confirm you are signed in with the same personal Microsoft account that is being billed.
     • Make sure there is no overdue balance; overdue amounts must be paid before cancellation is allowed.
     • If the subscription was bought through Google Play or the Apple App Store on Android, cancellation and refund must be done through Google or Apple support, not directly through Microsoft.
4. If you cannot access the account or still cannot cancel
   • If the subscription is tied to an account you cannot sign into, or you cannot match the charges to any Microsoft account, contact the bank or card issuer and ask them to block further Microsoft charges or replace the card. This is often the fastest way to stop unwanted recurring payments when account access is unclear.
5. Dispute or request refunds
   • After identifying the charges as Microsoft subscriptions or purchases, use Microsoft’s refund process for subscriptions where eligible (for example, recent renewals or accidental purchases). If the bank believes the charges are fraudulent, also work with the bank’s dispute/chargeback process.
6. If you suspect fraud on your Microsoft account
   • After using Investigate and reviewing order history, if there are purchases you did not make and that no family member recognizes, treat this as possible account compromise:
     • Remove stored payment methods from that Microsoft account.
     • Work with the bank to block or replace the card.

These steps will let you (a) see exactly what is being billed, (b) cancel any Microsoft subscriptions, and (c) stop further charges even if the underlying account cannot be accessed.

References:

• How to investigate a billing charge from Microsoft
• I've been charged twice
• Unable to cancel your Microsoft subscription
• investigate a billing charge
• Can I speak to someone? -- Billing issues - Microsoft Q&A
• fraud charges on microsoft account - Microsoft Q&A
• How to Cancel Microsoft 365 subscription if you do not have account info? Or get anyone to help? - Microsoft Q&A