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This tenant has been blocked due to inactivity

I need a new Azure account, but I keep getting this message: AADSTS5000225: This tenant has been blocked due to inactivity

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-06T14:57:25.4233333+00:00
Poohda 69 0 Reputation points
commented 2026-05-07T17:56:05.52+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

HIPAA compliance for Co-Pilot under existing MS 365 Family plan

I currently have an MS 365 - Family account. Please let me know if/how I can make Co-Pilot within MS Word HIPAA compliant. I do not need this same help for any other aspect of Office, only for using Co-Pilot to support my report-writing within Word. …

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-07T17:32:10.0633333+00:00
James Loving 0 Reputation points
edited the question 2026-05-07T17:40:18.7+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Upload EV Certificate/SignableFile.bin to the partner portal

We are a member of the hardware program and we are trying to upload the SignableFile.bin to the Manage Certificates section of the portal. We sign the file with the /fd SHA256 parameter with our EV Certificate. When we upload the file, we get a silent…

Microsoft Partner Center | Other
asked 2026-05-07T17:34:41.1333333+00:00
Michael Hansen 0 Reputation points
answered 2026-05-07T17:34:58.5566667+00:00

AI answer

1 answer

I have scheduled the exam, but I am not able to view or reschedule the slot. I also cannot find the option to reschedule. Could you please guide me on where I can reschedule or help resolve this issue?

I have scheduled the exam, but I am not able to view or reschedule the slot. I also cannot find the option to reschedule. Could you please guide me on where I can reschedule or help resolve this issue?

Community Center | Not monitored
asked 2026-03-23T23:10:53.35+00:00
Jayanthi Reddy Bobba 5 Reputation points
commented 2026-05-07T16:57:08.6033333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

please help me 2 separate accounts merge under family account?

Hi, I have 2 separate accounts, 1 for myself and the other is for my sister . I paid for both and wondering if I can merge the two under Family account? My Microsoft account: 450 ******@qq.com Subscription Information Subscription: Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-07T15:33:18.1966667+00:00
Oyee Huang 0 Reputation points
answered 2026-05-07T15:35:19.7866667+00:00

AI answer

1 answer

how do i get .json capability in w/ ms products to convert to excel

Exported file to .json. Unable to open file and access data with excel. How do I access the data in this file with MS products?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-07T12:55:36.2533333+00:00
Mimi 0 Reputation points
answered 2026-05-07T12:55:52.81+00:00

AI answer

1 answer

How to reactive my azure account? occurring "Error message: interaction_required: AADSTS5000225"

It's my student account (login with github) and I had used it before but for some reason I didn't use it fot a priod of time. can I reactive it?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,280 questions
asked 2026-05-07T12:16:47.0433333+00:00
星宇 谢 0 Reputation points
commented 2026-05-07T12:33:08.57+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

Azure Sanbox - creating a new realm

Hello , greetings support. I have a question on whether we can create 'ream' in the Azure sandbox - need to try out a scenario AWS with Azure integration. Best Regards Thulsi Doss Krishnan

Azure | Azure Training
asked 2026-05-07T11:15:57.7333333+00:00
Thulsi Doss Krishnan 0 Reputation points
answered 2026-05-07T11:16:08.0533333+00:00

AI answer

1 answer

Cannot Purchase a New App Service Domain

When I try to purchase a new App Service Domain, I receive the following error: “The subscription Microsoft.Web.Hosting.Administration.Csm.Common.Domains.Models.SubscriptionModel is not eligible to create an App Service Domain.” I previously owned the…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,049 questions
asked 2026-05-03T09:16:46.35+00:00
Shreyash Naithani 0 Reputation points Microsoft Employee
commented 2026-05-07T10:44:14.8433333+00:00
Shreyash Naithani 0 Reputation points Microsoft Employee
1 answer

Authenticator sign in

I recently changed my iphone and all my accounts on the Authenticator app need signing into. The problem is when I try to sign back in, it asks me for the code on the app which doesn't show because I am not signed in. If i Try to log into my account…

Microsoft Security | Microsoft Authenticator
asked 2026-05-07T10:43:02.1866667+00:00
Gary Watson 0 Reputation points
answered 2026-05-07T10:43:17.1633333+00:00

AI answer

1 answer

Certificate for completing class 3025

Could you direct me where to find my certificate of completion for completing class 3025

Community Center | Not monitored
asked 2026-05-06T23:31:44.9066667+00:00
Moseke, Cheryl 0 Reputation points
commented 2026-05-07T10:35:14.3866667+00:00
Julian Sharp 43,341 Reputation points
1 answer

When will I get by Azure Solutions Architect Expert

Hello I have take az104 and az305 exams to get Azure Solutions Architect Expert badge. But I still don’t see the badge in my profile to download, can you please help me when I will receive the badge? thank you.

Community Center | Not monitored
asked 2026-05-07T04:55:28.71+00:00
commented 2026-05-07T10:32:16.5733333+00:00
Julian Sharp 43,341 Reputation points
1 answer

Need Help On Xbox 1 capture and share mic not working

im on Xbox 1 and my capture and share isn't picking up my mic now I've tried lots of solutions and got 0 results I really need a detailed answner cause I checked all my settings even the ones to allow stuff idk what to do so

Community Center | Not monitored
asked 2026-05-05T11:25:18.3833333+00:00
Kriv Fuzz 0 Reputation points
edited the question 2026-05-07T09:36:50.6266667+00:00
Ian-T 12,055 Reputation points Microsoft External Staff Moderator
1 answer

Multi factor authentication

Hey, is there a way to get sent a support e-mail. I tried to walk though your recovery steps but nothing works. Obviously I’m writing from a account that I have access to and not the one I’m trying to recovering. Also I do have access to the e-mail of…

Microsoft Security | Microsoft Authenticator
asked 2026-05-07T08:52:09.1666667+00:00
Alexander 0 Reputation points
answered 2026-05-07T08:52:31.86+00:00

AI answer

1 answer

copilot has disappeared from my taskbar and setting in outlook?

copilot has disappeared from my taskbar and setting in outlook - i used it yesterday morning then is disappeared.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-07T08:10:17.3533333+00:00
Rai Nina DWP Telford 0 Reputation points
answered 2026-05-07T08:10:41.02+00:00

AI answer

1 answer

ASP.NET Core Blazor WASM Standalone with Entra ID and ASP.NET Core API

I am trying to follow the following articles. https://docs.azure.cn/en-us/entra/identity-platform/tutorial-web-api-dotnet-core-build-app …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-06T00:32:32.21+00:00
Ross 0 Reputation points
commented 2026-05-07T07:56:08.7366667+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Unable to get into Azure Tenant, I am the only admin with personal account

I am facing same issue as https://learn.microsoft.com/en-us/answers/questions/2259570/i-cannot-log-in-to-the-azure-portal-i-am-the-only . I am locked out of my Azure tenant, I don't get any MFA notifications.

Microsoft Security | Microsoft Authenticator
asked 2026-05-07T07:49:50.96+00:00
Ankit Kotnala 1 Reputation point
answered 2026-05-07T07:50:11.31+00:00

AI answer

1 answer

WRONG INFO ON AN AI GENERATED GOOGLE SEARCH

OUR BUSINESS TELEPHONE NUMBER IS LISTED ON AN AI GENERATED SEARCH FOR AN OUT OF STATE ENTITY I WOULD LIKE TO KNOW HOW TO GET THIS CORRECTED [moderator's note: moved from Microsoft Edge | Tabs, address bar, and search | Windows 11]

Community Center | Not monitored
asked 2026-05-06T17:40:55.5033333+00:00
Millsaps, Tandra (Bus/Svc) 0 Reputation points
edited the question 2026-05-07T06:36:47.93+00:00
Vikki-T 10,375 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 25H2 recurring KERNEL_SECURITY_CHECK_FAILURE (0x139) with dxgmms2/dxgkrnl on HP Pro SFF 400 G9 / Intel UHD 770

Hello, We are seeing recurring BSODs on multiple Windows 11 systems with the following common pattern: HP Pro SFF 400 G9 Desktop PC Intel UHD Graphics 770 Windows 11 Pro 25H2 Build 26200 Intel graphics driver 32.0.101.7084 Observed crash…

Windows for home | Windows 11 | Display and graphics
asked 2026-03-14T08:47:46.03+00:00
Salvatore Belardo 10 Reputation points
commented 2026-05-07T06:27:51.86+00:00
Schüler, Sebastian 0 Reputation points
1 answer

Confused on my Azure module

Hello, im confused on whether im done with the Entry level Azure module. i feel like ive done all the pathways but i just keep getting new pathways that aren't even pertaining to Azure.

Community Center | Not monitored
asked 2026-05-07T00:40:10.89+00:00
Lamar Harrison 0 Reputation points Microsoft Employee
edited the question 2026-05-07T06:14:02.65+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator