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one of our developers is having problems accessing our TFS repository.

one of our developers is having issues accessing TFS (via azure, not self hosted). Not sure why, but she can not check in, and as we have tried various tactics to make it work, has lost partial access to one of the projects. I can't tell via the various…

Azure DevOps
asked 2026-05-05T18:46:32.01+00:00
Harvey Brofman 21 Reputation points
commented 2026-05-11T21:46:17.46+00:00
Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator
1 answer

Is there no one who knows how to create a New Outlook Profile?

Is there no one who knows how to CORRECTLY re-create a New Outlook Profile that mimics all the characteristics of my Original Outlook Classic Profile that is called "Outlook". My Profile called "Outlook" has 2 email accounts. One is…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-11T21:35:10.78+00:00
Dan McDermott 155 Reputation points
answered 2026-05-11T21:35:29.49+00:00

AI answer

1 answer

Software updates failed to download and error code 0x80d02002

Hello, Below error message appeared in WUAHandler.log Unexpected HRESULT for downloading complete: 0x80d02002 Below error message appeared in UpdateHandler.log CAS failed to download update (8a20437e-be2b-4a8a-b19e-c4704f30d4fd). Error = 0x80d02002.…

Microsoft Security | Intune | Configuration Manager | Updates
asked 2026-05-11T21:19:02.6966667+00:00
Boopathi S 4,036 Reputation points
answered 2026-05-11T21:19:21.9066667+00:00

AI answer

1 answer

I need a human

OneDrive stopped responding, took my password files and put them I don't know where, AGAIN please help, need a human.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-11T21:12:32.4666667+00:00
Jessie Lydia Henshaw 0 Reputation points
commented 2026-05-11T21:15:53.8966667+00:00
Jessie Lydia Henshaw 0 Reputation points
1 answer

how to get to Live azure support when problem doesn't fit any canned choices

any clue on how to get to a live azure agent when I cannot create a ticket since none of the canned options fit my problem. Even having issue creating this post due to tag requirement

Community Center | Not monitored
asked 2026-05-11T20:29:03.4933333+00:00
Curtis Steel 0 Reputation points
edited the question 2026-05-11T21:12:50.0033333+00:00
Karnam Venkata Rajeswari 5,255 Reputation points Microsoft External Staff Moderator
1 answer

you are using a dead account and I need help to fix youor problem so I can use my account!

Microsoft messed up my account and it was fixed once but now Microsoft has once again put bad contact info into my account so I can not fix it without a tech person at Microsoft!!!! The wrong email is preventing me from using the service I paid for and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-11T21:09:20.9566667+00:00
Dale Johnson 0 Reputation points
answered 2026-05-11T21:09:40.01+00:00

AI answer

1 answer

My excel file is being opened as notepad on my e-mail

My excel fie with xlsx format is being opened as Notepad file on my e-mail. All the wordings are in Chinese. Pls. advise how I can change that back to excel format. I can preview the file as a spreadsheet. However, if I download the file, it is being…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-11T20:51:53.7533333+00:00
Michael Chan 0 Reputation points
answered 2026-05-11T20:52:05.2766667+00:00

AI answer

1 answer

Is onPremisesSamAccountName unique?

Is onPremisesSamAccountName unique in a tenant? If not how to find the onPremisesSecurityIdentifier using graph api if only onPremisesDomainName and onPremisesDomainName are known?

Microsoft Security | Microsoft Graph
asked 2026-05-11T20:30:32.49+00:00
Muthukumar, Subramanian 0 Reputation points
answered 2026-05-11T20:30:42.49+00:00

AI answer

1 answer

Change password

How do I change password for my Microsoft log in i can’t sync up my Microsoft account with my authenticity app

Microsoft Security | Microsoft Authenticator
asked 2026-05-11T20:22:01.6666667+00:00
Anonymous
answered 2026-05-11T20:22:13.28+00:00

AI answer

1 answer

Is it possible to get a digital key for Forza Horizon 3 if I have the physical copy of the game for Xbox?

Hi, Recently I've been wanting to play Forza Horizon 3 but It has been delisted off the microsoft store. Other ways of getting it such as keys are not possible as they are extremely expensive. What I wanted to know is that if I have a physical copy of…

Windows for home | Windows 10 | Licensing and activation
asked 2026-05-11T20:00:23.03+00:00
Sarim Malik 0 Reputation points
answered 2026-05-11T20:00:34.6766667+00:00

AI answer

1 answer

Unknown language in Word and Excel

Somehow my Word and Excel documents are displaying words in Afrikaans rather than English. Such as "outomatiese". This change seems to originate from a 5/6/2026 Microsoft update. Why would multiple language versions of Microsoft 365 be sent to…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-11T19:56:45.73+00:00
Martha Groves 0 Reputation points
answered 2026-05-11T19:57:01.44+00:00

AI answer

1 answer

Error message _refresh failed

An error occurred while processing the data in the semantic model. Refresh failed: CCMS_NRCan_Funding_by_Province has failed to refresh. Failure details: The last refresh attempt failed because of an internal service error. This is usually a…

Microsoft 365 and Office | Other
asked 2026-05-11T19:50:29.8366667+00:00
answered 2026-05-11T19:50:49.35+00:00

AI answer

1 answer

How to schedule Az-104 exam with Pearson vue

I'm unable to schedule an exam with Pearson vue as they are not seeing my email address or account with microsoft. ******@wheels.com is my work account. how can i proceed.

Community Center | Not monitored
asked 2026-05-11T17:40:09.9966667+00:00
Chowdhury, Moumita 0 Reputation points
edited the question 2026-05-11T19:39:39.9466667+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

How can I get Microsoft to respond to my billing support request?

I've filed three support requests for a very serious billing issue. I'm being billed for Azure services I did not enable. The services amount to 25 to 50 times the normal monthly amount. There appears no way for me to raise the severity level on my…

Community Center | Not monitored
asked 2026-05-11T13:24:33.7166667+00:00
Chug 20 Reputation points
edited the question 2026-05-11T19:09:04.2366667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

VPN Connect issue

Az VPN connect no longer works while I completed authentication in authenticator app

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,177 questions
asked 2026-05-11T14:51:36.1766667+00:00
Omaira Martens 5 Reputation points Microsoft Employee
commented 2026-05-11T18:44:56.98+00:00
Omaira Martens 5 Reputation points Microsoft Employee
1 answer

Retrieve Workbooks

My laptop rebooted and I need help finding unsaved excel workbooks that were titled: sheet1, sheet2, etc.

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-05-11T18:19:07.0233333+00:00
Brian Healy 0 Reputation points
answered 2026-05-11T18:19:18.2+00:00

AI answer

1 answer

I don't see my Azure grant for nonprofit credit in my billing account

I can't figure out how to apply the Azure credit to my billing account. I accepted it and it shows up in the nonprofit portal but it's not showing up as a credit in my billing account.

Community Center | Not monitored
asked 2026-05-06T22:01:15.5233333+00:00
Andrea Lloyd 0 Reputation points
edited the question 2026-05-11T17:37:51.4166667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

Canva OneDrive integration still returns AADSTS90094 after admin consent granted in Entra ID

We are trying to allow students in our K-12 Microsoft 365 tenant to connect Canva to OneDrive using the “Canva OneDrive” Enterprise Application in Microsoft Entra ID. Students receive the following error during sign-in: AADSTS90094: An administrator of…

Microsoft Security | Microsoft Entra | Other
asked 2026-05-11T17:36:54.5+00:00
Anthony Lariscy 0 Reputation points
answered 2026-05-11T17:37:38.8066667+00:00

AI answer

1 answer

Installation of Scorch 2025 - problem with Orchestrator console to connect to web API

I have done installation of the runbook server, mgmt server, web api and orchestrator console. First it was a message "can't connect to "wep api" . The URL in the webconfig was not correct. I change it to correct web API URL and port. Now…

System Center Orchestrator
System Center Orchestrator

A family of System Center products that provide an automation platform for orchestrating and integrating both Microsoft and non-Microsoft IT tools.

277 questions
asked 2026-05-11T17:31:28.6633333+00:00
LEROY Fabrice 0 Reputation points
answered 2026-05-11T17:31:44.28+00:00

AI answer

1 answer

I set up office under the wrong account. How do I change it?

I purchased MS office Home with a new computer I will be using for work. I thought the individual programs would just load to the new computer and my new work email would take over from there. While installing I logged into an existing Microsoft account…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-11T17:29:30.91+00:00
Jon Hirt 0 Reputation points
answered 2026-05-11T17:29:55.37+00:00

AI answer