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erro ao habilitar backup microsoft authenticator

nao consigo ativar o backup do authenticator. quando clico aparece apenas, algo deu errado

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T14:53:16.1733333+00:00
Otavio Alfenas M dos Santos 15 Reputation points
answered 2026-05-15T14:53:30.6533333+00:00

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1 answer

I can’t work emails and teams on my phone

I can get teams and emails from work always asking for authentication

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T14:23:33.2933333+00:00
Georgette Begin 0 Reputation points
answered 2026-05-15T14:23:45.6266667+00:00

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1 answer

Sign-in failed

Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-15T14:17:23.9166667+00:00
Shabir Ahmad Magray 20 Reputation points
commented 2026-05-15T14:23:13.3166667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

I can't login to my personal azure account

I am unable to login to my personal azure account, the MFA seems to be broken, I don't get notifications on my phone with the authenticator app

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T14:06:05.0333333+00:00
Tareq Rabadi 0 Reputation points
answered 2026-05-15T14:06:28.1733333+00:00

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1 answer

I took AZURE 900 Fundamental in 2022, but the certificate is missing. Please guard me how to download the certificate from Microsoft website

Dear Microsoft Team, I took AZURE 900 Fundamental in 2022, but the certificate is missing. Please guard me how to download the certificate from Microsoft website. Name: Dalvin Alison Swaray Email: ******@gmail.com

Community Center | Not monitored
asked 2026-05-15T13:17:18.03+00:00
Dalvin Swaray 0 Reputation points
edited the question 2026-05-15T13:19:20.2633333+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator
1 answer

?I completed the AZURE 900 Fundamental, but i have lost my certificate i have forgotten how to recover it back from Microsoft website.

Dear Microsoft Team, I completed the AZURE 900 Fundamental, but i have lost my certificate i have forgotten how to recover it back from Microsoft website. Regards, My Name: Dalvin Alison Swaray Email: ******@gmail.com

Community Center | Not monitored
asked 2026-05-15T12:05:57.8733333+00:00
Dalvin Alison Swaray 0 Reputation points
edited the question 2026-05-15T12:37:49.3+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator
1 answer

How to fix error code 0x80072EFD bdf5j in OneNote

When I try to synchronize OneNote, I get the following message: Aus einem unbekannten Grund kann keine Verbindung mit dem Server hergestellt werden. Überprüfen Sie die Verbindung, und stellen Sie sicher, dass der Server verfügbar ist. (Fehlercode:…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-05-15T12:14:55.2366667+00:00
Lutz Luedolph 0 Reputation points
answered 2026-05-15T12:15:08.9833333+00:00

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1 answer

Read aloud feature

I can't get Read Aloud to use the natural voices I have installed. I get it to work and it frequently reverts back to the default mechanical voices. Narrator started reading everything in every app, dialogue box, website. I only want for WORD.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-15T12:09:39.83+00:00
David Carter 5 Reputation points
answered 2026-05-15T12:09:55.1433333+00:00

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1 answer

I keep getting calls from Microsoft to verify my login (automated call)

I already have received 6 calls from Microsoft (nr +1 855-330-8653) every hour 2 calls, I don't have number added to Microsoft profile and I am not trying to login to my profile using a call option and my login activity is only when I have logged in. It…

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T11:56:38.63+00:00
Anna 0 Reputation points
answered 2026-05-15T11:56:54.79+00:00

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1 answer

Windows 11 hotpatch : Intune requirement Vs only managed through WUFB services

We are evaluating Windows 11 Enterprise Hotpatch support. From the current documentation, Hotpatch appears to be enabled and managed primarily through Intune / Windows Autopatch quality update policies. However, other Microsoft documentation also…

Microsoft Security | Intune | Updates
asked 2026-05-15T11:04:30.4433333+00:00
Girish Balekate Ramachandra 45 Reputation points
answered 2026-05-15T11:04:47.78+00:00

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1 answer

I bought the wrong version of a game.

I purchased the wrong version of Dome Keeper: The Lost Keepers, order 3797976471. I need the Steam version. I bought it on xbox.com. The order details are here, I hope you can read them:…

Windows for home | Other | Gaming
asked 2026-05-15T10:57:25.6433333+00:00
Jason Rush 0 Reputation points
answered 2026-05-15T10:57:37.1+00:00

AI answer

1 answer

was speaking to tech help on the phone regarding missing one drive account but got disconnected

I was on the phone speaking to tech help regarding my missing Onedrive account and he was helping me find it but we got disconnected.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-15T10:36:22.61+00:00
Jay 0 Reputation points
answered 2026-05-15T10:36:34.43+00:00

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1 answer

Locked out of MSN/outlook personal account- can't complete recovery

Hello all. I was wondering if there was someone who I could speak to about this situation? Based in Scotland, I have had my MSN account for 25 years. We use it for our Xbox also and my teenager has tried too many times to access the password so I had to…

Outlook | Web | Outlook.com | Email
asked 2026-05-15T09:58:55.42+00:00
Mrs Webster 25 Reputation points
answered 2026-05-15T09:59:14.64+00:00

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1 answer

Code redeemed on xbox app

how do i find out the problem to my xbox account saying a code i bought for a game on a third-party app has already been used

Windows for home | Other | Gaming
asked 2026-05-15T04:33:45.63+00:00
Gerardo Yerena 0 Reputation points
edited the question 2026-05-15T09:58:44.11+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Bulk Operations in Intune

Hi, I am experiencing an issue with Microsoft Intune's bulk Retire action. When attempting to retire a large number of devices from our tenant, i'm receiving the following error message: "Action limit reached – The action couldn't be completed…

Microsoft Security | Intune | Reporting
asked 2026-05-15T08:31:44.08+00:00
SOGGIA SIMONE 0 Reputation points
answered 2026-05-15T08:32:00.36+00:00

AI answer

1 answer

[Inquiry] Repeated False Positive Blocking by CFA (Controlled Folder Access)

Hello, We are a software development company that develops and distributes Windows-based applications. We are experiencing an issue where our legitimate executable files are repeatedly blocked by Windows Defender CFA (Controlled Folder Access) every time…

Microsoft Security | Microsoft Defender | Other
asked 2026-05-15T07:16:08.37+00:00
신 미애 0 Reputation points
edited the question 2026-05-15T07:53:27.6+00:00
신 미애 0 Reputation points
1 answer

Game share just not working

Me and my friend have followed all the steps necessary for gameshare to work, but the specific game we are trying to share won’t show up on my account. Everything else that has to do with gamesharing is showing up, like his gamepass subscription. I would…

Windows for home | Other | Gaming
asked 2026-03-30T02:48:54.7233333+00:00
Gavin Baumgartner 5 Reputation points
commented 2026-05-15T07:41:08.38+00:00
Adrian Munoz 0 Reputation points
1 answer

We know HOW to remedy Edge updates forcing Bing search, the question is how to make Microsoft STOP CHANGING USER PREFS.

Edge is a fragile creature to begin with, and many websites become unstable with all the "improvements" MS makes. Leave my preferences alone. Sure, give me a nag that you don't like my settings, but it's MY computer, not yours.

Microsoft Edge | Other | Windows 11
asked 2026-05-14T11:58:10.69+00:00
Mike Soltis 0 Reputation points
commented 2026-05-15T07:25:07.7766667+00:00
Viorel 127.3K Reputation points
1 answer

Authenticator App recovery.

So my previous phone screen got damaged as it fell from my hand. I had to purchase a new phone. So I did factory reset and exchanged. I had Authenticator setup for Instagram and Facebook account. I didn't know we need to backup or something. Now in my…

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T06:44:19.37+00:00
Mishana Dsouza 0 Reputation points
answered 2026-05-15T06:44:31.2866667+00:00

AI answer

1 answer

Billing for LRS blob storage

My data is stored in LRS Cold storage. Why are there charges for non-cold storage data??

Community Center | Not monitored
asked 2026-04-27T11:42:08.7033333+00:00
Nicholas Tham 20 Reputation points
commented 2026-05-15T06:39:32.02+00:00
Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator