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Use the following steps to access and download the AZ-900 (Microsoft Azure Fundamentals) certificate, if it exists on the profile:
- Sign in to Microsoft Learn with the same account that was used to register and take the AZ-900 exam.
- Open the Certification Dashboard: go to Credentials → Certifications.
- In the Certificates section, select View Certificates.
- Find the "Microsoft Certified: Azure Fundamentals" certificate in the list.
- Select the certificate, then use the download or print option:
- If a direct download option is available, download the certificate file.
- If only Print is available, choose Print and then use the browser’s Save as PDF option to save a copy.
If the certificate is not listed:
- Confirm that all required exams for the certification are passed. For fundamentals certifications like AZ-900, the certificate is issued only after the required exam is passed.
- Verify that the correct Microsoft Learn profile is being used:
- Check whether multiple Learn profiles or login accounts exist (for example, personal vs. work/school accounts).
- Sign out and sign back in with any other accounts that might have been used when registering for the exam.
- Use the email address that received the original exam result or congratulations message to identify the correct profile.
- If the certification still does not appear, follow the missing-certification troubleshooting steps and then contact Microsoft Credentials Support for further assistance.
For older or missing certifications, or if the certificate cannot be downloaded, Microsoft Credentials Support is the escalation path to restore or confirm access.
References:
- Access your certificates, badges, and transcript
- Missing Exams or Certifications
- How to download az certificate - Microsoft Q&A
- Im unable to see the option to download my certificate from my profile but i could see that im passed the exam but unable to see the option to download the certificate. - Microsoft Q&A
- I attempted AZ 900 exam on 9th April and had scored 900 marks, yet I'm unable to find my certificate. - Microsoft Q&A
- Can't see my completed exam certificate - Microsoft Q&A
- How to download certificates for my modules and learning path completed - Microsoft Q&A