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xbox Microsoft game pass cancellation

I have not had game pass for over two years and continue to get charged even though ive tried to cancel it.

Windows for home | Other | Gaming
asked 2026-05-19T22:32:19.19+00:00
Hayes Cancelliere 0 Reputation points
edited the question 2026-05-20T17:00:40.2133333+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Game Pass PC gift card 1 month

Hello, i just bought a 1 month game pass pc Gift card from a 3rd party site, a legit site that I bought games for years and never had a problem with it, but now when I bought a 1 month subscription for game pass pc it says the code was generated in…

Windows for home | Other | Gaming
asked 2026-05-19T16:45:49.01+00:00
OctaviaN Ilie 0 Reputation points
edited the question 2026-05-20T16:56:18.02+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

How do I change from robotic to natural voice in Read Aloud?

How can I switch from the three robotic voices in the current version of Read aloud in Word to the more natural inflections of the previous version with a choice between two voices?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-05-20T16:47:28.6266667+00:00
Dorothy Solomon 0 Reputation points
answered 2026-05-20T16:47:42.1666667+00:00

AI answer

1 answer

Delete account from Microsoft Authenticator app using the authenticator app

Delete an account from Microsoft Authenticator app by using the authenticator app.

Microsoft Security | Microsoft Authenticator
asked 2026-05-20T16:29:13.3166667+00:00
Mark Sillett 0 Reputation points
answered 2026-05-20T16:29:34.42+00:00

AI answer

1 answer

need to locate my MCP certificate

I will need to download my MCP certificate so I can verify that accomplished this task.

Community Center | Not monitored
asked 2026-05-20T16:23:52.73+00:00
Ernie Rohrbaugh 0 Reputation points
edited the question 2026-05-20T16:28:28.1633333+00:00
simo-k 94,040 Reputation points Volunteer Moderator
1 answer

Authenticator Sharing Verified ID on Identity Pass fails

Hey,  I previously attempted to complete my Identity Pass. The request was submitted and then expired. I am attempting to send another request, and it fails when presenting my Verified ID via Authenticator. 

Microsoft Security | Microsoft Authenticator
asked 2026-05-20T16:14:37.57+00:00
Ivy Walobwa 0 Reputation points
answered 2026-05-20T16:15:06.7333333+00:00

AI answer

1 answer

Authenticator is blocking hackers but how do I make sure my account is safe since it is being attacked?

On two occasions now I’ve had the Authenticator pop up when I have not used my account. Obviously it is doing its job by preventing access to my account but if someone is actively attempting to hack my account I feel like I need to take steps to insure…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T23:32:47.71+00:00
clif darnell 0 Reputation points
commented 2026-05-20T15:59:18.6233333+00:00
Khang Mai Hoang 0 Reputation points
1 answer

I setup my account using my workplace discount and not I am being billed full price

I setup my Microsoft 365 Office account a few years ago utilizing my workplace discount. I was billed this year and I am no longer receiving the discount even though I still work at my same employer, how can I get a refund of the difference and have the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-20T15:14:10.44+00:00
RhondaL 0 Reputation points
answered 2026-05-20T15:14:29.8866667+00:00

AI answer

1 answer

Exporting Complex Multi-Level Collapsible Data Structures to Excel While Preserving Hierarchy and Dynamic Layouts

I am working on exporting a complex hierarchical UI structure to Excel. The UI contains a multi-level expand/collapse structure (nested collapses/tree-grid/grouped rows). Each expanded section may reveal another nested structure. The important challenge…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-20T15:01:24.3166667+00:00
Gahraman Aliosmanov 0 Reputation points
answered 2026-05-20T15:02:11.06+00:00

AI answer

1 answer

Please configure B2B collaboration settings correctly; suspicious activity

I am a very, very SME. Only me. There is no ICT helpdesk in my company, only me. I cannot share anything and receive the following error: Please configure B2B collaboration settings correctly and troubleshoot first,…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-20T14:10:15.5966667+00:00
Helen 0 Reputation points
commented 2026-05-20T14:16:31.8366667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Blank screen in MS Defender

MS Defender sent me an alert. It tells me "We found this info linked to nationalpublicdata.com: Social Security number and 4 more items". When I click on the button "Take Action" a blank screen pops up. I have no idea what the…

Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
asked 2026-05-20T14:00:30.2133333+00:00
Robert Gounley 0 Reputation points
answered 2026-05-20T14:01:05.08+00:00

AI answer

1 answer

Organization identity validation as the billing account type

HI, When trying to apply for an identity validation in artifact signing, I get the following error: "This subscription cannot be used for organization identity validation as the billing account type associated with it does not indicate ownership by…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,272 questions
asked 2026-05-20T13:36:51.96+00:00
Manage Growth Radius 5 Reputation points
answered 2026-05-20T13:37:04.3433333+00:00

AI answer

1 answer

I can't schedule my exam - Azure AI Engineer Associate

Hi, I encountered this error since this morning when I scheduled the exam. Please guide me on how to resolve this error. This error comes when I give my personal details and then click the submit button. Error - We encountered an unexpected error. Please…

Community Center | Not monitored
asked 2026-05-20T05:47:01.8933333+00:00
SAVINDEE SURAWEERA 0 Reputation points
edited the question 2026-05-20T13:01:42.8566667+00:00
TP 163.1K Reputation points Volunteer Moderator
1 answer

Backup contas authenticator

Como obtenho o backup que fiz no app ? Estava dando erro, fiz backup, reinstalei o aplicativo, mas não veio todas as minhas contas e agora não consigo logar nas que preciso

Microsoft Security | Microsoft Authenticator
asked 2026-05-20T12:33:00.12+00:00
Camila Catiely 0 Reputation points
answered 2026-05-20T12:33:15.26+00:00

AI answer

1 answer

Request Id: PII

Request Id: PII Correlation Id: PII Timestamp: 2026-05-20T11:29:20Z Message: AADSTS50020: User account 'PII' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-20T11:33:25.07+00:00
my-vpa Vanessa Mazzola 0 Reputation points
commented 2026-05-20T11:45:25.1166667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Something went wrong, please try again later...

Anyone faced this issue before? Something went wrong whenever I try to interact with the Sales Research Agent. I get this error after around 5 seconds, and the agent never returns a response. Other Sales agents are working correctly in the same…

Microsoft Copilot | Other
asked 2026-05-20T11:40:20.4+00:00
Massoud NOHRA 0 Reputation points
answered 2026-05-20T11:40:34.6+00:00

AI answer

1 answer

Facing Git and Fabric Workspace Sync Issues

We encountered an issue with Microsoft Fabric Git Integration during our migration activities and wanted to share the details, as we observed behavior similar to issues reported in the Fabric Community. Issue Summary: Changes were successfully merged…

Azure DevOps
asked 2026-05-20T11:32:27.75+00:00
Vedanth Kopperla 0 Reputation points
answered 2026-05-20T11:32:57.51+00:00

AI answer

1 answer

Voucher not working for PL-900

I used the registered email. I attended an event and I can't seem to get the indicated discount for PL-900: Microsoft Power Platform Fundamentals. Kindly assist. @Anonymous @Anonymous

Community Center | Not monitored
asked 2026-05-20T10:03:39.4766667+00:00
Yusuf Adetunji Ibraheem 0 Reputation points
commented 2026-05-20T11:04:18.4066667+00:00
Yusuf Adetunji Ibraheem 0 Reputation points
1 answer

I can't redeem my Azure Sponsorship credit because my billing profile is not active

Hi Microsoft Support, I opened a support ticket two weeks ago and haven't received a response, so I am posting my request here. I received an Azure Sponsorship credit, but I am unable to redeem it because it indicates that my profile is not active. I…

Community Center | Not monitored
asked 2026-05-06T13:33:04.48+00:00
Nicolas Nakasone 0 Reputation points MVP
edited the question 2026-05-20T10:58:03.9933333+00:00
Suchitra Suregaunkar 16,780 Reputation points Microsoft External Staff Moderator
1 answer

Invitations are blocked for this directory due to suspicious activity.

Hello, Im global admin in new tenant, but after couple of invites I received error with message: Microsoft.Graph.Models.ODataErrors.ODataError: Invitations are blocked for this directory due to suspicious activity. How to sort it? Thank you, Andrei

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-20T09:51:39.04+00:00
Andrei Aleschenkow 0 Reputation points
commented 2026-05-20T10:20:02.55+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator