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Impossible to change my password

I'm trying to change my password. I'm login on my computer on my microsoft account but don't remeber the password and the verification method with the scanner doesn't work. What can I do to get back my password ?

Microsoft Security | Microsoft Authenticator
asked 2026-05-30T12:49:57.92+00:00
S. L 0 Reputation points
answered 2026-05-30T12:50:19.4033333+00:00

AI answer

1 answer

False/incorrect information posting on copilot

Hello, There is incorrect/false information related to legal/criminal activity posted with my name when Copilot information is generated. Can this please be removed? Thank you.

Microsoft Copilot | Windows Copilot | Feature
asked 2026-05-30T12:20:46.75+00:00
Anonymous
answered 2026-05-30T12:20:56.0333333+00:00

AI answer

1 answer

Problema con el autentificador microsoft

Hola, tenia instalado el microsoft autenticator en un telefono viejo, J2 core, lo borre todo, y luego quise revisar mi correo hotmail, me doy cuenta que no puedo ingresar, intento y nada, solucion ? reestablecer contraseña por el metodo de correo…

Microsoft Security | Microsoft Authenticator
asked 2026-05-30T10:36:14.07+00:00
k 0 Reputation points
answered 2026-05-30T10:36:27.59+00:00

AI answer

1 answer

REEPATED PROBLEM OR DELIBERATE - LETTING STATE AG DECIDE

From a real Cybersecurity professional and Weapon System Engineer who is tired of MSN blocking anyone opposed to their left-wing or pro-Trump ideology. Please do not insult with some amateur SA telling me to clear my browser and such. 3 Outlook…

Community Center | Not monitored
asked 2026-05-30T09:39:47.6733333+00:00
Joseph D. Yuna 0 Reputation points
edited the question 2026-05-30T10:11:03.8666667+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

Unable to recover account??

I’m currently having this issue where I’m trying to change the Microsoft account that’s registered to my Xbox and I am unable to recover the account no matter how many support AIs I talk to or how many forums I read. I just want an answer as to what is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-30T03:14:01.1666667+00:00
Erica 0 Reputation points
edited the question 2026-05-30T10:02:53.22+00:00
Gérard Oomens 131.5K Reputation points Volunteer Moderator
1 answer

Word Online cannot connect to Office Add-ins catalog, while Excel Online and PowerPoint Online work correctly

Hi Microsoft Community, I am experiencing a persistent issue with Office Add-ins in Word Online using my personal Microsoft account. In Word Online, when I try to open or add any Office add-in, I receive the following error: “Cannot connect to the…

Microsoft 365 and Office | Word | For home | Other
asked 2026-05-30T09:16:07.3833333+00:00
Fernando RS 0 Reputation points
answered 2026-05-30T09:16:21.85+00:00

AI answer

1 answer

I need to get in contact with a real human Microsoft agent. Please help.

I need to get in contact with a real human Microsoft agent. My xbox account Aint Missin was wrongfully banned and I need it back.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-30T08:44:42.04+00:00
unban aint missin 0 Reputation points
answered 2026-05-30T08:44:55.01+00:00

AI answer

asked 2026-05-30T07:22:59.3466667+00:00
Marin David (5FROS1AS) 0 Reputation points
edited the question 2026-05-30T08:21:31.9166667+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
1 answer

How to easily use AI

How to easily use AI Ai is a Virtual online hero, but most of the people Don't know how to use Ai

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-30T08:03:41.86+00:00
Amdadul Hoq 0 Reputation points
answered 2026-05-30T08:04:04.3833333+00:00

AI answer

1 answer

Issues with Family Settings/Parental Controls

I've been running into issues with parental controls for years at this point, and truly it seems like it will never come to an end. I am not currently apart of a Microsoft Family, but parental controls are still very active, preventing me from adding any…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-30T06:04:00.02+00:00
Bean Norris 0 Reputation points
edited the question 2026-05-30T06:04:35.3666667+00:00
Bean Norris 0 Reputation points
1 answer

My account Touka Majutsu email has been changed forcefully, old email was ******@gmail.com

9 days ago my account has been hacked which I never even noticed it until today, I would like to request for my account recovery to the rightful owner ******@gmail.com

Microsoft Security | Microsoft Authenticator
asked 2026-05-30T05:42:21.5433333+00:00
Tony Tong Wei Zhi 0 Reputation points
answered 2026-05-30T05:42:38.3666667+00:00

AI answer

1 answer

Credit card update required.

I am 78 years old and have had your system on my computer for a couple of years my current credit card for subscription payment was compromised and has been replaced with a new card that's why you can't process the payment. I cannot find a way to update…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-30T04:03:02.6666667+00:00
Paul Foster 0 Reputation points
commented 2026-05-30T04:09:42.5166667+00:00
Paul Foster 0 Reputation points
1 answer

Authenticator App

Hi, I’m having trouble authenticating into my LinkedIn account using the Authenticator app. LinkedIn requests a pin which doesn’t show up on the Authenticator app. Please help, I have been locked out of my account for few days now.

Microsoft Security | Microsoft Authenticator
asked 2026-05-29T19:05:16.29+00:00
CHIEF ASHEM AFUBU 0 Reputation points
edited the question 2026-05-30T02:32:50.57+00:00
Anonymous
1 answer

Cannot sign into sea of thieves on ps5

I think I used a different email for my sea of thieves login. My psn account is danny_hop_hop. Please unlink the original email used and make it ******@gmail.com

Windows for home | Other | Gaming
asked 2026-05-30T02:27:35.11+00:00
Daniel Hopkins 0 Reputation points
answered 2026-05-30T02:27:45.5+00:00

AI answer

1 answer

The font color wont change changing

Hello, I am trying to use word on my Ipad and I need to change the font color. For some reason I can't see when I change the color it stays black. For example if I input Hello and highlight it to change it to red, it won't change it stays black is there…

Microsoft 365 and Office | Word | Other | iOS
asked 2026-05-30T02:23:45.68+00:00
Erika Ramirez 0 Reputation points
answered 2026-05-30T02:23:53.6166667+00:00

AI answer

1 answer

I can't access the paid for/licensed apps with my new account

I originally had another account and when I got my new computer I signed up with a new account. At first I paid monthly but I recently paid for a year. When I go to the apps, even signing in with the new account, I can't access the apps. the menus are…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-30T00:51:34.3366667+00:00
Lori Kadin 0 Reputation points
commented 2026-05-30T01:10:29.37+00:00
Lori Kadin 0 Reputation points
1 answer

mails are automatically deleted when i move them to folders, it does not happen to all folders

when i move my mails from inbox to folders and if i look after couple of days those mails from folder are gone and the folder is empty, there are no rules applied to my mailbox i have checked that please help

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-30T00:26:35.2033333+00:00
naimesh gidwani 5 Reputation points
commented 2026-05-30T00:49:53.3+00:00
Bni directt 0 Reputation points
1 answer

False Positive – rickscohen.com incorrectly flagged as parked domain by SmartScreen / Defender

I am the owner of rickscohen.com, an active personal portfolio website hosted on Squarespace. Microsoft Defender SmartScreen is incorrectly classifying this domain as a parked domain, blocking access for users on corporate networks. I have confirmed with…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-05-29T23:13:56.5766667+00:00
Rick 0 Reputation points
answered 2026-05-29T23:14:15.4466667+00:00

AI answer

1 answer

como eliminiar Trojan:Win32/Raspberryrobin.A!ibt

como eliminiar el Trojan:Win32/Raspberryrobin.A!ibt de una memoria extraible

Microsoft Security | Microsoft Defender | Other
asked 2026-05-29T22:55:28.61+00:00
luis 0 Reputation points
answered 2026-05-29T22:55:41.5+00:00

AI answer

1 answer

Payment DUe

when is my next payment due for this Microsoft 365 subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-29T22:45:32.3466667+00:00
Pauline Mysliwiec 0 Reputation points
answered 2026-05-29T22:45:41.32+00:00

AI answer