Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,084 questions
1 answer
How to login to my Surface Go
I want to download office on this computer, so assume I need to login with the account associated with my Office 365 account. When I try it won't let me
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked
2026-06-03T22:36:17.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELU%3C/text%3E%3C/svg%3E)
Lisa Unsworth
0
Reputation points
answered
2026-06-03T22:36:42.3766667+00:00
AI answer
1 answer
WORD Template for business letter
I seldom need to write a letter that will be sent in postal mail, but that need has surfaced today. I'll compose the letter in WORD, and it would be helpful if there were a template for that. Is there? Thanks for you help, PR
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,726 questions
asked
2026-06-03T22:35:49.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
995
Reputation points
answered
2026-06-03T22:36:02.35+00:00
AI answer
1 answer
Microsoft support isnt helping at all with stolen account...
imagine having all years of memories from xbox360 all achievements all games you bought at their store and even MC original one.. and then being hacked of F "silly" hackers from some poor ah country and i dont know why even so sudden i had…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,599 questions
asked
2026-06-03T18:34:09.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KM
0
Reputation points
edited the question
2026-06-03T21:33:20.8566667+00:00
Gérard Oomens
131.5K
Reputation points
Volunteer Moderator
1 answer
I am locked out of my private Azure tenant
Unable to add a new local user in the tenant as Global Admin because conflicting CAS policies cause an a signin loop. MFA required and security info registrations policies conflict. Unable to modify the CAS policies as it requires P1/P2 plan. unable…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,183 questions
asked
2026-06-03T21:07:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ryan Menezes
0
Reputation points Microsoft Employee
commented
2026-06-03T21:24:00.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Is Microsoft literally trying to force us to another operating system?
You have literally improved Microsoft Windows to the point it's becoming unusable. At this point you're leaving me no choice at all to switch to something like Linux . I used to be able to use a hardware key like Yubikey but now account sign in options…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,428 questions
asked
2026-06-03T21:16:45.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Sarti
0
Reputation points
answered
2026-06-03T21:17:02.6+00:00
AI answer
1 answer
Unable to Renew Azure for Students – Old Subscription Expired and No Longer Visible
Hello, I am a student and previously had an Azure for Students subscription associated with my Microsoft account and university email address. My Azure for Students subscription expired several months ago and is no longer visible under my Azure…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,772 questions
asked
2026-06-02T18:24:11.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 39%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sirine HALILA
0
Reputation points
commented
2026-06-03T20:36:51.8333333+00:00
Sirine HALILA
0
Reputation points
1 answer
The Microsoft Authenticator app logged me out and now it won’t let me log into it again
The Microsoft Authenticator app logged me out, and now I try to log back into it, but it won’t let me log in to it fully, and if I do log into it, it won’t do anything that I need it to, so basically it’s doing nothing because I can’t use it. Maybe my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,428 questions
asked
2026-06-03T20:29:02.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 59%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mirian Torres
0
Reputation points
answered
2026-06-03T20:29:25.04+00:00
AI answer
1 answer
2026-05 Preview Update (KB5089573) (26200.8524)
is there a way to have windoes not download this update
Windows for home | Windows 11 | Windows update
15,495 questions
asked
2026-06-03T20:02:39.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 70%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DJ Smith
0
Reputation points
answered
2026-06-03T20:02:53.88+00:00
AI answer
1 answer
How long does it take for the microsoft student ambassador application to be reviewed ?
How long does it take for the microsoft student ambassador application to be reviewed ?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,772 questions
asked
2026-06-03T18:00:09.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 35%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Prabhat Amgain
10
Reputation points
edited the question
2026-06-03T19:58:13.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
Microsoft registerations are currently not permitted for Aditya Jain
I am trying to register for the exam. But Microsoft is refusing me to register.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,772 questions
asked
2026-06-03T19:47:17.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
ADITYA JAIN
0
Reputation points
edited the question
2026-06-03T19:50:37.1533333+00:00
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
Copilot not responding
copilot not responding, how to fix? I can write to Copilot, but he does not reply.
Microsoft Copilot | Other
2,126 questions
asked
2026-06-03T18:40:32.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
joan rathe
0
Reputation points
answered
2026-06-03T18:40:58.5666667+00:00
AI answer
1 answer
been trying for DAYS to get help updating billing credit card.
I have been trying for DAYS to update my credit card information. I use microsoft 365 for work and can not access anything and need to update payment. I have tried 5 credit cards, PayPal and venmo and NOTHING WORKS. There is no phone number to call to…
Microsoft 365 and Office | OneNote | For home | MacOS
Microsoft 365 and Office | OneNote | For home | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
532 questions
asked
2026-06-03T18:34:11.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 9%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dawn Fabricatore
0
Reputation points
answered
2026-06-03T18:34:46.9166667+00:00
AI answer
1 answer
Having trouble verifying a new email address I've added
I've updated my email address and want to add it and make it the primary on my account. The verification email link just takes me to a page that says view your profile info.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,085 questions
asked
2026-06-03T18:31:39.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark Lockyer
0
Reputation points
answered
2026-06-03T18:32:01.54+00:00
AI answer
1 answer
Zotero shortcuts do not stay in the Word quick access toolbar
I have the latest version of Word for Mac as well as the latest version of Zotero, which is properly installed and working from the ribbon. when I add Zotero shortcuts to Word and attempt to save the update, the shortcuts don't hold. Other shortcuts from…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,759 questions
asked
2026-06-03T18:23:10.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Alixx Ortiz-Roberts
0
Reputation points
answered
2026-06-03T18:23:23.9033333+00:00
AI answer
1 answer
Having Trouble with PIN and Passkey for Microsoft Login
I am trying to complete a work online module. Each time I select on the module to check off that it is completed, I am then guided to another tab asking for my PIN/PASSKEY to login. I have updated my PIN for my microsoft login and it is still showing…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,546 questions
asked
2026-06-03T18:17:59.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 1%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Beverly Dawson
0
Reputation points
answered
2026-06-03T18:18:17.4966667+00:00
AI answer
1 answer
How to fix on a Mac OS 26.5 - I cannot save or see my one drive. I have been told I have more than 1 One Drive and can see 2 x One Drives in system logins and extensions.
How to fix on a Mac OS 26.5 - I cannot save or see my One Drive, I can see it online. I have been told I have more than 1 One Drive and can see 2 x One Drives in system logins and extensions. I also cannot save Word, Excel or Powerpoint files on my…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,759 questions
asked
2026-06-03T17:45:42.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 62%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Colman
0
Reputation points
answered
2026-06-03T17:46:13.0366667+00:00
AI answer
1 answer
Paid twice for my Microsoft 365 license renewal
On April 16, 2026, I paid $105.99 to renew my Microsoft 365 subscription. I went to use it on May 6, 2026, and was denied access because my subscription was expired. I paid $105.99 again to renew it and it worked at that point. I just received my credit…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,106 questions
asked
2026-06-03T17:26:32.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Keith Meyers
0
Reputation points
answered
2026-06-03T17:26:50.3033333+00:00
AI answer
1 answer
looks like my account is locked can it be unlocked please
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: f36bf810-ca99-47af-9429-96798e4f0d00 Correlation ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,183 questions
asked
2026-06-01T17:24:49.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 76%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mahasha, Ngwako N
0
Reputation points
commented
2026-06-03T17:06:14.39+00:00
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Need help with Microsoft 365 adding another device not working. I'm disabled and need phone contact. CAN YOU CONTACT ME ????????????????
I've tried everything you offer except help by a real person !!!!!!!!!!! I'm disabled and need phone contact with a live person. IS THIS POSSIBLE????
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,464 questions
asked
2026-06-03T16:45:17.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 28.999999999999996%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
EDDIE NOSEWICZ
0
Reputation points
answered
2026-06-03T16:45:47+00:00
AI answer
1 answer
Account Setup
Please why does Azure keep telling me i'm not eligible for neither the Pay-as-you-go, and also the Free account.
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
747 questions
asked
2026-06-03T09:55:14.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
Iron Archive
0
Reputation points
edited the question
2026-06-03T16:42:36.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous