Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,796 questions
1 answer
Double billing
Subject: Request for Review of Duplicate Microsoft 365 Charges Case Number: 7103889756 To Whom It May Concern, Yesterday, I spent several hours attempting to resolve a billing issue with Microsoft Support, but unfortunately no satisfactory resolution was…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-06-08T16:23:03.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
Walter Weir
0
Reputation points
answered
2026-06-08T16:23:41.2666667+00:00
AI answer
1 answer
Copilot Pro subscription tile missing from my Microsoft account — tasks freezing due to possible account linkage issue.
I am having an issue where my Copilot Pro subscription does NOT appear anywhere on my Microsoft Account > Services & Subscriptions page, even though I am actively using Copilot and Copilot Tasks. Because the Copilot Pro tile is missing, I cannot…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T16:10:22.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 66%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
blue bish
0
Reputation points
answered
2026-06-08T16:10:54.59+00:00
AI answer
1 answer
Don't have quota to do a model deployment in Foundry
Hello, I recently created both azure and foundry accounts. I am trying to deploy a gpt-4.1 and gpt-4.1mini model under a new project to do microsoft module practice exercises but when i try to deploy, it says insufficient quota to all regions. So I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T15:28:08.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
lakshmi vishnu vardhan reddy sontem
5
Reputation points
edited the question
2026-06-08T15:55:04.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Karnam Venkata Rajeswari
5,255
Reputation points Microsoft External Staff
Moderator
1 answer
OneDrive - Keep on this device
Why "Keep on this device" failed twice to download with only partial subfolders "Kept" within a 260GB parent folder? Now what?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,116 questions
asked
2026-06-08T15:24:42.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nicholas DiIorio
0
Reputation points
answered
2026-06-08T15:24:58.8766667+00:00
AI answer
1 answer
Multi-factor Authentication
Good morning, I change my mobile from android to iphone. Whenever I access my account the app sends the code to my android phone. I want it send to my iphone instead of android.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T15:23:50.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 54%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ronaldo Benedicto
0
Reputation points
answered
2026-06-08T15:24:16.67+00:00
AI answer
1 answer
What to Study for AZ-900 - Microsoft Azure Fundamentals - English (ENU)
https://learn.microsoft.com/en-us/credentials/certifications/azure-fundamentals/?practice-assessment-type=certification Hi I would like to be sure the link above is the resources to study AZ-900 - Microsoft Azure Fundamentals - English (ENU) - Thanks!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T15:13:29.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUT%3C/text%3E%3C/svg%3E)
Uddin, Tanj
0
Reputation points
edited the question
2026-06-08T15:14:25.8633333+00:00
Gérard Oomens
131.4K
Reputation points
Volunteer Moderator
1 answer
enablecloudonlysaveasmode causes Problems in Excel when saving
Hi, we wanted to use the "enablecloudonlysaveasmode" policy to force our users to save their data only in OneDrive/Sharepoint Locations instead of local drives. Unfortunatly this isn't working properly. Every Microsoft App is working fine…
Microsoft Security | Intune | Other
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
5,657 questions
asked
2026-06-08T11:40:33.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 78%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
Ingo Korte
5
Reputation points
edited the question
2026-06-08T14:26:53.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator - new user
Trying to get Authenticator on to an Android phone for a new user, one time password shows as 8 digits, PC is looking for 6 digits?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T14:11:30.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Tom O'Hare
0
Reputation points
answered
2026-06-08T14:12:06.88+00:00
AI answer
1 answer
Confirm Microsoft has invoiced a customer
I am trying to find out if my customer has been invoiced yet through Microsoft. They procured our solution through the Microsoft Marketplace and we need to confirm when Microsoft has invoiced and received payment from the customer.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-06-08T14:01:05.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 47%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Laura Wang
0
Reputation points
commented
2026-06-08T14:03:25.6066667+00:00
Laura Wang
0
Reputation points
1 answer
where can i find the list of ISO certifications on the azure website?
where can i find the list of ISO certifications on the azure website?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T08:04:30.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 97%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Trisha Bagasbas
0
Reputation points
edited the question
2026-06-08T13:48:47.1466667+00:00
Karnam Venkata Rajeswari
5,255
Reputation points Microsoft External Staff
Moderator
1 answer
Need region access for Azure for Students subscription - AI Skills Fest 2026 Lab
Hello Microsoft Team, I am currently participating in Microsoft AI Skills Fest 2026 and working on the following lab: Lab Name: "Create your first AI agent" (Unit 5/6) Lab URL:…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T13:08:54.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 38%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Saket Shrivastava
0
Reputation points
edited the question
2026-06-08T13:42:27.32+00:00
Karnam Venkata Rajeswari
5,255
Reputation points Microsoft External Staff
Moderator
1 answer
Premium subscription - copilot not updated
Following Microsoft seemingly removing notebooks from my instance of the Copilot app and web version. I upgraded to Microsoft 365 Premium. However, my notebooks are not still not appearing and my copilot chat history is weeks old. However, if I go to the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,081 questions
asked
2026-06-08T13:26:45.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 42%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Richard Phillips
0
Reputation points
answered
2026-06-08T13:27:21.3733333+00:00
AI answer
1 answer
"DeviceInstanceId">PCI\VEN_10EC&DEV_5287&SUBSYS_10941025&REV_01\4&19653f30&0&00EB</Data>
Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 2026-06-01 11:44:14 AM Event ID: 411 Task Category: None Level: Error Keywords: User: SYSTEM Computer: …
Windows for home | Windows 11 | Devices and drivers
24,362 questions
asked
2026-06-04T09:32:57.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
wade preece
0
Reputation points
edited the question
2026-06-08T13:14:02.79+00:00
SChalakov
10,861
Reputation points MVP
Volunteer Moderator
1 answer
Office Add-in SSO issue with Entra Identifier URI restrictions and WebApplicationInfo validation
Title: Office Add-in SSO conflict between Entra Identifier URI restrictions and WebApplicationInfo manifest validation Details: I am implementing SSO for an Outlook Add-in using Office.js and Microsoft Entra ID and encountered what appears to be…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,180 questions
asked
2026-06-02T08:16:24.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Nitin Chakre
0
Reputation points
commented
2026-06-08T13:08:13.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,900
Reputation points Microsoft External Staff
Moderator
1 answer
How long does it take for an ATO investigation to get dealt with by the Microsoft Account Security Team?
28 Days ago I had my Microsoft Account hacked (with them changing all my security details, log in email, deleting my passkey etc, all from one 2 digit number they phished from me from my MAuth App;), and about 30mins from the moment I found out I managed…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T12:07:36.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
James Hall
0
Reputation points
answered
2026-06-08T12:08:04.0566667+00:00
AI answer
1 answer
Why do I keep getting Microsoft OTP on WhatsApp?
Why do i keep receiving verification code from Authentic Microsoft on my WhatsApp?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T11:59:25.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOA%3C/text%3E%3C/svg%3E)
Owais Ahmed
0
Reputation points
answered
2026-06-08T11:59:41.4533333+00:00
AI answer
1 answer
How to raise ticket in engage potal centre
How to raise ticket in engage portal for support team
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-06-08T11:58:56.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vinoth S
0
Reputation points
answered
2026-06-08T11:59:17.7066667+00:00
AI answer
1 answer
Unable to Access Opal Center After Granting Entra Group Permissions
Hello everyone, I wanted to test the Opal Agent and followed the documentation from Oceanleaf Opal Documentation. I’m currently at the step where I created an Entra ID group, added my Microsoft Copilot user as a member, and granted the group access to…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,705 questions
asked
2026-06-08T11:56:44.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bilal
80
Reputation points
answered
2026-06-08T11:57:02.15+00:00
AI answer
1 answer
How can I fix the unable to authenticate message to log n to my cell phone, for hotmail?
Hello, It started with me not being able to check my email on my phone due to being in a classroom full of students, so I tried to open my hotmail account on another computer. Because I change schools on a daily, I did not realize, that the changing of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T11:45:59.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Patricia coffey
0
Reputation points
answered
2026-06-08T11:46:42.4933333+00:00
AI answer
1 answer
Knowledge Check not appearing in Get started with GitHub Copilot module - AI Skills Fest 2026
I am participating in Microsoft AI Skills Fest 2026 (June 8-12). I have completed the module 'Get started with GitHub Copilot' (Unit 12/13) but the Knowledge Check is not appearing. All units show as completed but I cannot proceed to get my badge. The…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,769 questions
asked
2026-06-08T06:39:59.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nagalakshmi M
0
Reputation points
edited the question
2026-06-08T11:17:43.4533333+00:00
Gérard Oomens
131.4K
Reputation points
Volunteer Moderator