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I NEED HELP TO RECOVERING MY ACCOUNT

i need help to recovering my microsoft app AUTHENTICATOR

Microsoft Security | Microsoft Authenticator
asked 2026-06-08T17:30:18.2766667+00:00
Kelvin Tapia 0 Reputation points
answered 2026-06-08T17:31:02.8333333+00:00

AI answer

1 answer

Can't transfer billing ownership or add payment method

I had an azure sponsored subscription (for startups) which ended one month ago - it was automatically transfered to pay-as-you-go. I should get an invoice/get charged like 2 days ago - which did not happened. First the subscription was on my gmail…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-08T17:14:17.42+00:00
Fabian Koziołek 0 Reputation points
edited the question 2026-06-08T17:23:50.9666667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Unable to cancel or remove training assigned through Defender Attack Simulation

Users are continuing to receive reminder emails for phishing training that was automatically assigned through Microsoft Defender for Office 365 Attack Simulation Training. I need a way to cancel or remove the assigned training without deleting the…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-06-08T17:16:53.0433333+00:00
P. S 0 Reputation points
edited the question 2026-06-08T17:21:46.7033333+00:00
P. S 0 Reputation points
1 answer

unable to sign-in in AI skills navigator. Stuck in a sign in loop

Hello there, I'm stuck in a sign-in loop in the AI Skills Fest, AI Skills Navigator, and nothing is helping at all.

Community Center | Not monitored
asked 2026-06-08T16:53:26.16+00:00
sabyasachi chowdhury 25 Reputation points
edited the question 2026-06-08T17:10:59.82+00:00
Gérard Oomens 131.4K Reputation points Volunteer Moderator
1 answer

Changing Subscriptions

I have a subscription for Microsoft 365 reoccurring in July. I need to change from Family to Individual. How do I do this? Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T17:03:15.8233333+00:00
Amy Clark 0 Reputation points
answered 2026-06-08T17:03:29.8333333+00:00

AI answer

1 answer

Having problems with my account

I am having problems with updating my information in Microsoft. I am not able to change my password but I can login using my passkey. I am not able to verify myself using authenticator via Microsoft either. Also, when I attempt to do the password reset,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-08T17:02:21.8833333+00:00
Nicole Bartholomew 0 Reputation points
answered 2026-06-08T17:03:02.08+00:00

AI answer

1 answer

Request: Cross‑App Reminder/Task Syncing + Persistent Conversation State for Android Multitasking

I’m a daily Copilot user on Android, and I’ve identified two technical limitations that significantly impact usability for anyone who multitasks or relies on Copilot for workflow support. Cross‑App Syncing for Reminders, Tasks, and Calendar…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-08T16:31:03.9733333+00:00
Clarissa Cooley-Jordan 0 Reputation points
commented 2026-06-08T16:53:52.1233333+00:00
Clarissa Cooley-Jordan 0 Reputation points
1 answer

Can a single ADF pipeline trigger multiple Azure ML pipelines in parallel when their inputs and outputs are independent?

I have an Azure Data Factory pipeline that orchestrates a multi-stage classification workflow. Right now every activity is chained one after another with success dependencies, so the whole pipeline runs strictly sequentially and takes a long time…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,195 questions
asked 2026-06-04T19:08:41.69+00:00
Inkey IT User 1 20 Reputation points
commented 2026-06-08T16:48:05.27+00:00
SAI JAGADEESH KUDIPUDI 3,645 Reputation points Microsoft External Staff Moderator
1 answer

Double billing

Subject: Request for Review of Duplicate Microsoft 365 Charges Case Number: 7103889756 To Whom It May Concern, Yesterday, I spent several hours attempting to resolve a billing issue with Microsoft Support, but unfortunately no satisfactory resolution was…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-08T16:23:03.94+00:00
Walter Weir 0 Reputation points
answered 2026-06-08T16:23:41.2666667+00:00

AI answer

1 answer

Copilot Pro subscription tile missing from my Microsoft account — tasks freezing due to possible account linkage issue.

I am having an issue where my Copilot Pro subscription does NOT appear anywhere on my Microsoft Account > Services & Subscriptions page, even though I am actively using Copilot and Copilot Tasks. Because the Copilot Pro tile is missing, I cannot…

Community Center | Not monitored
asked 2026-06-08T16:10:22.7933333+00:00
blue bish 0 Reputation points
answered 2026-06-08T16:10:54.59+00:00

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1 answer

Don't have quota to do a model deployment in Foundry

Hello, I recently created both azure and foundry accounts. I am trying to deploy a gpt-4.1 and gpt-4.1mini model under a new project to do microsoft module practice exercises but when i try to deploy, it says insufficient quota to all regions. So I…

Community Center | Not monitored
asked 2026-06-08T15:28:08.48+00:00
lakshmi vishnu vardhan reddy sontem 5 Reputation points
edited the question 2026-06-08T15:55:04.7366667+00:00
Karnam Venkata Rajeswari 5,255 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive - Keep on this device

Why "Keep on this device" failed twice to download with only partial subfolders "Kept" within a 260GB parent folder? Now what?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-08T15:24:42.4433333+00:00
Nicholas DiIorio 0 Reputation points
answered 2026-06-08T15:24:58.8766667+00:00

AI answer

1 answer

Multi-factor Authentication

Good morning, I change my mobile from android to iphone. Whenever I access my account the app sends the code to my android phone. I want it send to my iphone instead of android.

Microsoft Security | Microsoft Authenticator
asked 2026-06-08T15:23:50.3+00:00
Ronaldo Benedicto 0 Reputation points
answered 2026-06-08T15:24:16.67+00:00

AI answer

1 answer

What to Study for AZ-900 - Microsoft Azure Fundamentals - English (ENU)

https://learn.microsoft.com/en-us/credentials/certifications/azure-fundamentals/?practice-assessment-type=certification Hi I would like to be sure the link above is the resources to study AZ-900 - Microsoft Azure Fundamentals - English (ENU) - Thanks!

Community Center | Not monitored
asked 2026-06-08T15:13:29.5533333+00:00
Uddin, Tanj 0 Reputation points
edited the question 2026-06-08T15:14:25.8633333+00:00
Gérard Oomens 131.4K Reputation points Volunteer Moderator
1 answer

enablecloudonlysaveasmode causes Problems in Excel when saving

Hi, we wanted to use the "enablecloudonlysaveasmode" policy to force our users to save their data only in OneDrive/Sharepoint Locations instead of local drives. Unfortunatly this isn't working properly. Every Microsoft App is working fine…

Microsoft Security | Intune | Other
asked 2026-06-08T11:40:33.5733333+00:00
Ingo Korte 5 Reputation points
edited the question 2026-06-08T14:26:53.2166667+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator - new user

Trying to get Authenticator on to an Android phone for a new user, one time password shows as 8 digits, PC is looking for 6 digits?

Microsoft Security | Microsoft Authenticator
asked 2026-06-08T14:11:30.6466667+00:00
Tom O'Hare 0 Reputation points
answered 2026-06-08T14:12:06.88+00:00

AI answer

1 answer

Confirm Microsoft has invoiced a customer

I am trying to find out if my customer has been invoiced yet through Microsoft. They procured our solution through the Microsoft Marketplace and we need to confirm when Microsoft has invoiced and received payment from the customer.

Microsoft Partner Center | Other
asked 2026-06-08T14:01:05.98+00:00
Laura Wang 0 Reputation points
commented 2026-06-08T14:03:25.6066667+00:00
Laura Wang 0 Reputation points
1 answer

where can i find the list of ISO certifications on the azure website?

where can i find the list of ISO certifications on the azure website?

Community Center | Not monitored
asked 2026-06-08T08:04:30.3133333+00:00
Trisha Bagasbas 0 Reputation points
edited the question 2026-06-08T13:48:47.1466667+00:00
Karnam Venkata Rajeswari 5,255 Reputation points Microsoft External Staff Moderator
1 answer

Need region access for Azure for Students subscription - AI Skills Fest 2026 Lab

Hello Microsoft Team, I am currently participating in Microsoft AI Skills Fest 2026 and working on the following lab: Lab Name: "Create your first AI agent" (Unit 5/6) Lab URL:…

Community Center | Not monitored
asked 2026-06-08T13:08:54.19+00:00
Saket Shrivastava 0 Reputation points
edited the question 2026-06-08T13:42:27.32+00:00
Karnam Venkata Rajeswari 5,255 Reputation points Microsoft External Staff Moderator
1 answer

Premium subscription - copilot not updated

Following Microsoft seemingly removing notebooks from my instance of the Copilot app and web version. I upgraded to Microsoft 365 Premium. However, my notebooks are not still not appearing and my copilot chat history is weeks old. However, if I go to the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T13:26:45.5166667+00:00
Richard Phillips 0 Reputation points
answered 2026-06-08T13:27:21.3733333+00:00

AI answer