Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,179 questions
1 answer
IP Geolocation Correction Request – <pii removed>
Hi Microsoft Team, We are requesting a geolocation correction for the following IP block: Subnet: <pii removed> Current (incorrect) location: <pii removed> Correct location: <pii removed> The APNIC registry has been updated with…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-06-02T03:51:25.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Haytham Kaderi
0
Reputation points
commented
2026-06-09T04:10:55.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
17,925
Reputation points Microsoft External Staff
Moderator
1 answer
traditional windows app in MS store
I submitted a traditional windows app for the ms store. As such being in Delphi it requires full trust. I wrote down the explanation and it just sits there? I need some guidance here thank you
Windows for home | Windows 10 | Microsoft Store
6,594 questions
asked
2026-06-09T02:56:26.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Joe Mele
0
Reputation points
answered
2026-06-09T02:56:40.06+00:00
AI answer
1 answer
Im certain my Microsoft account has been hacked and I do not know how to recover it
When I try to sign in to my Microsoft account My passwords and recovery email have changed to ones I do not recognize and are clearly fraudulent in some capacity just based off of the domain. This is true of two accounts. How can I recover these…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,546 questions
asked
2026-06-09T02:43:06.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 47%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Calvin Zondag
0
Reputation points
answered
2026-06-09T02:43:37.7566667+00:00
AI answer
1 answer
Need to add Claude Add in
I need to add Claude add-in to excel, word & powerpoint. I use office 365 for mac
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,704 questions
asked
2026-06-09T02:19:34.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 47%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joel Chavez
0
Reputation points
answered
2026-06-09T02:19:42.92+00:00
AI answer
1 answer
How to pull off my certifications from my highschool account years later
I did a class in highschool to which I trained and got certified in word, powerpoint, and excel. I was wondering how to access them if I can't log in to the account?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,774 questions
asked
2026-06-09T01:57:20.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 18%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Will Bennett
0
Reputation points
edited the question
2026-06-09T02:04:35.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
1 answer
MANUFACTURING MODE ACTIVE
How do I get my computer to return to normal running mode?
Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked
2026-06-09T01:33:11.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 26%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Paul Forsberg
0
Reputation points
commented
2026-06-09T01:39:07.1266667+00:00
Paul Forsberg
0
Reputation points
1 answer
Currently unable to post comments
I've been posting comments for years. Now, the last couple months or so, every time I log in to post, it takes me to another page to log in and so on and so on and so on ... Beyond frustrating and annoying.
Community Center | Discuss the Q&A site | Get started on Q&A
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
993 questions
asked
2026-06-09T01:26:31.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
scott harvey
0
Reputation points
answered
2026-06-09T01:26:50.5466667+00:00
AI answer
1 answer
Microsoft Contact
I Need to talk to a live person. I cannot find the answer to my question. Nothing is working. I need to talk to a live person.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,097 questions
asked
2026-06-08T22:23:51.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 16%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Youngju An
0
Reputation points
commented
2026-06-09T01:22:08.58+00:00
Bulldog
4,555
Reputation points
1 answer
Retrieve backpup codes from my authenticator.
Hello, I lost my phone on a accident and when I installed the authenticator on the new devide, by mistake I overwrote my backup for a blank new one with no codes at all. Its there a away to acess this overwrote backup or make a swap between the correct…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,426 questions
asked
2026-06-09T01:05:49.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thiago Casanova
10
Reputation points
answered
2026-06-09T01:06:01.5+00:00
AI answer
1 answer
New phone not working with authenticator app
Hi, I recently got a new phone and I can no longer get authentication codes on my Microsoft authenticator app. I think the codes are going to my old phone which I do not have anymore. What should I do? Thanks.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,426 questions
asked
2026-06-09T00:41:23.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 13%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Behrad Aynehchi
0
Reputation points
answered
2026-06-09T00:41:51.8933333+00:00
AI answer
1 answer
Bogus charge for no subscription
03/17/26 RECURRING PAYMENT AUTHORIZED ON 03/16 MICROSOFT*MICROSOF MICROSOFT.COM WA S356076216123840 CARD 1711 $129.99 03/17/26 RECURRING PAYMENT AUTHORIZED ON 03/16 MICROSOFT*MICROSOF MICROSOFT.COM WA S356076216123840 CARD 1711 $129.99 Begin…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,077 questions
asked
2026-06-09T00:17:39.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 2%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jesse Rivera
0
Reputation points
answered
2026-06-09T00:17:52.5233333+00:00
AI answer
1 answer
Upgrading to Premium
I have been trying to upgrade to Premium 365, but I keep getting stuck in a loop. I talked through chat last night, and they gave me a useless number to call, and it hung up on me several times. I need help, and I need to speak to a person.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,077 questions
asked
2026-06-08T23:06:47.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 35%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tina Lee
0
Reputation points
answered
2026-06-08T23:07:04.0533333+00:00
AI answer
1 answer
Continued problems with Copilot in Word 365 proposing same edits over and over
I've tried every fix I can find but after 1 workable article edit, moving to a second... soon start getting duplicate edit suggestions. Copilot says it errored by using stored version of document, will load live version, same issue. I batch 5 line edits…
Microsoft Copilot | Other
2,126 questions
asked
2026-06-08T22:48:26.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 21%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dan Sarto
0
Reputation points
answered
2026-06-08T22:48:43.0233333+00:00
AI answer
1 answer
artifact signing stuck at Please complete your email verification.
I have been waiting days for the email vertification. I then started another and ended up in the same situation. its stuck, not moving forward. can you either resend the email verficiation and let me know why its stuck This is my second time trying. I…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,264 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
1 answer
duplicate files with the number 2 after it
Hello, I just got a new mac computer and added onedrive to it via migration asisstant and now there is a problem with one drive - it is now adding duplicates to certain folders that I use. The duplicate folders have the number 2 after them and they look…
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,229 questions
asked
2026-06-08T21:36:45.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sky McMullan
0
Reputation points
answered
2026-06-08T21:37:01.74+00:00
AI answer
1 answer
Refund help
My six year-old grandson bought a game Subnautica two and my device does not play that and he didn’t understand it could I please get a refund
Windows for home | Windows 10 | Microsoft Store
6,594 questions
asked
2026-06-08T21:32:42.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
cindy tollison
0
Reputation points
answered
2026-06-08T21:32:53.8866667+00:00
AI answer
1 answer
Unable to View AZ-900 Certification in Microsoft Certification Portal
Dear Microsoft Certification Support Team, I recently completed the Microsoft Azure Fundamentals (AZ-900) exam and achieved a score of 968. I also received the exam confirmation email indicating that I successfully passed the exam. However, I am…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,774 questions
asked
2026-06-08T21:24:55.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Velaga Praveen
0
Reputation points
edited the question
2026-06-08T21:31:31.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
Microsoft Applied Skills: Create agents in Microsoft Copilot Studio assessment is not working
The assessment upon loading is unable to open copilot studio page rather it's attending to load but never finishes. Please support kindly look at it. Thanks, Lawrence Orewa This question is related to the following Learning Module
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,774 questions
asked
2026-06-08T20:14:24.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
lawrence orewa
0
Reputation points
edited the question
2026-06-08T21:25:01.2533333+00:00
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
Cannot select text in word
I cannot select text in Word, although I can outside of Word. I've tried all the recommended processes, and the problem persists.
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
611 questions
asked
2026-06-08T20:53:04.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 19%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
scs
0
Reputation points
commented
2026-06-08T21:16:29.0233333+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
Unknown credit card charges
I am being charged for Xbox live. I do not reconize this charge
Windows for home | Other | Gaming
4,272 questions
asked
2026-06-08T18:54:45.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Chad Ellington
0
Reputation points
commented
2026-06-08T21:06:14.18+00:00
Bulldog
4,555
Reputation points