Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

***Post moved by the moderator to the appropriate forum category.***

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

159 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2013-09-26T17:36:21+00:00

    Hello;

    I have the same problem and I did what you said. But the problem still remained...

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  3. Anonymous
    2014-05-19T12:53:48+00:00

    Hi Varun,

    You may try the steps below:

    Click Start > All Programs > Accessories, and then right-click Command Prompt and choose Run as administrator.

    At the command prompt, type the following command and press Enter: net start schedule.

    Let us know the result.

    Thank you.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2014-01-04T05:45:44+00:00

    Well, it failed and one more thing. I downloaded another preview setup file via torrent as direct download failed for me but it was polish. I downloaded language pack and tipscreen pack and installed it but still when i right click on the desktop ->new -> instead of new document it says something in polish and the same in microsoft tools.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2017-10-17T08:58:49+00:00

    Hello, 

    Deleting Office folder in Task Scheduler worked for me. Installed Office 2013 without problem.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments