Cannot install office 2013 Error "Microsoft office professional plus 2013 encountered an error during setup"

Anonymous
2013-08-03T19:20:40+00:00

hello, 

I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

Now i already installed office 2010, i want install office 2013,

Thanks,

Isuru

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  1. Anonymous
    2013-08-05T12:07:34+00:00

    Hi,

    Thank you for replying and it’s unfortunate that even after trying the steps you are unable to install Office 2013 suite.

    Since the Office installation has failed, I would suggest you to run the fix it again to remove the traces:

    http://support.microsoft.com/kb/2739501/en-us

    Enable to Task Scheduler by following the steps below :

    ·         Click on Start and select Control Panel

    ·         Click on System and Maintenance> Administrative Tools> right click Task Scheduler and select Start

    ·         Confirm the changes and restart your computer if prompted.

    Once the computer is restarted, right click on setup.exe file and choose Run as Administrator and try to install the program.

    Let us know the result.

    Thank you.

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  2. Anonymous
    2013-09-26T08:10:53+00:00

    i did all the above wt u said but there is the same error plz help me out...............

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  3. Anonymous
    2013-11-14T16:28:02+00:00

    "i checked but the service was inactive and i could not start it"

    It is help in my case!

    I had the same issue: "Microsoft office professional plus 2013 encountered an error during setup"

    Thank You!

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  4. Anonymous
    2013-09-29T17:03:26+00:00

    i did all the above wt u said but there is the same error plz help me out...............

    Hi Naresh,

    Thank you for choosing Microsoft Community. Let me assist you with the issue related to Office installation.

    I need some details to assist you better:

    What is the operating system installed on the computer?

    Verify if you are able to open msinfo32.

    Hold Windows key + R.

    · Copy and paste, or type the following command in the Open box, and then press Enter:

    msinfo32 ****

    Try the steps below and check if it helps:

    Manually uninstall all the previous versions of Office:

    http://office.microsoft.com/en-us/support/how-to-uninstall-or-remove-microsoft-office-2010-suites-HA104027750.aspx

    http://support.microsoft.com/kb/290301

    Also remove Office 2013 manually from the registry:

    http://support.microsoft.com/kb/2739501

    Note: Ensure to read the disclaimer or take a back up of the registry before modifying it.

    If the above steps fail, post the latest setup error logs from %temp%

    Hold Windows key + R.

    · Copy and paste, or type the following command in the Open box, and then press Enter:

    %temp%

    Let us know the result.

    Thank you.

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  5. Anonymous
    2013-10-08T16:16:04+00:00

    hello, 

    I got the problem when i want to install microsoft office 2013. The Problem is when i click the setup, setup is running well at the first time. But when the installation almost finish, appear notification "microsoft office professional plus 2013 encountered an error during setup" then i click close and appear notification again " microsoft setup bootstrapper has stopped working".  previously, i had installed microsoft office 2013 preview and i uninstalled please help me solve this problem.

    Now i already installed office 2010, i want install office 2013,

    Hold Windows key + R.

    · Copy and paste, or type the following command in the Open box, and then press Enter:

    %Programdata%

    Click on 'Microsoft ' folder and navigate to '**OFFICE'**and **** Delete the folder.

    Now retry the Office Setup.

    Remain Bless..

    www.solveittechnologies.com


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