Email keeps going to junk folder even after I say it's safe.

That didn't fix my problem, which is the same as the poster's. I put the email address on the Safe Sender's list. Also the domain. I click Never Block Sender and Never Block Sender's Domain. I mark as Not Junk. And yet it keeps coming back to Junk. Seems like a Microsoft Outlook bug. I can't disable Automatic Filtering. I will get a ton of spam in my Inbox. There's got to be a way to fix this.

Hello, I am having the same issue with just one email sender. No matter what I do it automatically goes to junk, when I bring it back to my inbox it stays for a minute and then goes right back to junk. frustrating, I have tried everything to accept this customer's email.

I'm glad to know it's not only me! Thanks for sharing. Hopefully Microsoft can get this fixed!

Bob

How many years and posts now and NO ANSWER FROM MICROSOFT!!! That is just unacceptable. It's amazing that they just do not care how much they inconvenience people regardless of all the money we pay them for service. Time to switch.

This has been going on for me for so long, and I find it very frustrating! If I didn't like Outlook so much, I'd use another program. I really find it frustrating as I am a Microsoft 365 subscriber, paying significant dollars for the last few years. I have done all the recommended "fixes" from other posts, such as marking as not junk, adding domain to safe list, etc. and nothing changes. This is obviously a Microsoft issue that has been going on for years, and they don't really care to fix it. Seems to me a fix would be to simply tell the junk filter to pay attention to the allowed sender's list - pretty straight forward, not?