New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-07-16T22:34:12+00:00

    I have the same issue and appreciate everyone's time to get something resolved.  My attempts with online support chat did not go anywhere.  The techs did not even understand the problem.

    If a million people waste 10 seconds a day we collectively waste over a million Dollars or so a day.  If a few people post stuff every day the community should appreciate that.

    Thank you.

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  2. Anonymous
    2016-05-26T17:15:20+00:00

    Forgive the drive by but it seems you are all spending far more time trying to get Microsoft to bend to your will than it would take to fill in the new log in page.

    IF Microsoft decides to deal with it (and I doubt they will) they will when they are good and ready.  Microsoft does not "owe" you anything.  You are using their system and your choice is to deal with it or move on.

    There are valid reasons why they are changing and just because you do not see them does not make them any less valid.

    Is it really that onerous to have to fill in you UID & PW?

    Seriously, deal with it or use something else.

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  3. Anonymous
    2016-05-12T05:09:47+00:00

    Microsoft has NOT fixed this problem (and I do not think they ever will), but if you use Firefox as your browser, and you are comfortable installing a free browser extension that runs user scripts, then you can enable auto-complete on the Microsoft Sign On page.

    Search for and install Greasemonkey ... it is a free browser extension for Firefox that runs user scripts.

    Once Greasemonkey is installed, then install the following script into Greasemonkey:

    // ==UserScript==

    // @author         langware

    // @version        1.0.0

    // @name           Enable auto-complete in MS Sign-on page

    // @include        https://login.live.com/\*

    // @date           May 9, 2016

    // @run-at         document-idle

    // @grant          none

    // ==/UserScript==

    var elmLink = document.getElementById("i0281");

    if (elmLink != null)

        {

        elmLink.removeAttribute("autocomplete");

        }

    The easiest way to install a script is to copy the above code into a notepad window. Then save the file on your hard drive (somewhere where you can easily find it) with a name like: Enable_Autocomplete.user.js

    Then open Firefox to a blank page, and also open File Explorer to the location where you saved the above script. Finally, drag and drop the above script's file from the File Explorer window to the blank page in Firefox. You will get a pop-up asking to install the script.

    If at any point you want to remove the script, open Firefox, click Tools > Add-ons. When the add-ons tab opens, click User Scripts (in the left column) and click the button labeled REMOVE next to the entry for the above script.

    With the script installed and enabled, just be sure that you do not have the Firefox option set to clear history when you exit .... and after signing on to Outlook once (and entering your email address into the input box so that Firefox will remember your email address) ... the next time you sign on, and start typing the first character of your email address into the input box, Firefox will auto-complete it for you.

    Thanks go out to user schmactor who posted the original code for this script.

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  4. Anonymous
    2016-04-05T13:24:29+00:00

    Cross-posted with Syed's last post (please also see my next post):

    In case anyone in Microsoft thinks this problem is unimportant, please consider the following:

    The main reason that Outlook.com and all other e-mail systems have a Contacts list is to avoid the tedious typing of e-mail addresses every time. That would be very time-wasting and, as JimPZP has said, would result in frequent typos.

    The sign-in autocomplete does exactly the same for one's own e-mail address(es).

    The disappearance of the sign-in autocomplete is akin to removing the Contacts function. If Contacts suddenly stopped working, how long would it take MS to fix it?

    Might I suggest that the same urgency be attached to this problem with the sign-in page (especially as it's probably a simple mistake that would take two minutes to fix).

    Could Syed, or any forum moderator or other MS representative, please escalate this problem to the people responsible — and let us know that that's been done?

    Thanks in advance.

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  5. Anonymous
    2016-04-05T12:58:24+00:00

    Hi Cherche,

    Thank you for posting your response.

    As you are facing this issue with the new login page and the above suggestions doesn’t worked out, I suggest you to provide feedback about your concern to Outlook.com developer team and check. Refer the following link to provide feedback.

    http://outlook.uservoice.com/

    Hope this information is helpful. If you need further assistance, get back to us. We will be glad to assist you.

    Thank you.

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