Windows 11 two accounts sign in issue

Anonymous
2024-04-20T17:41:56+00:00

I am using Windows 11 Home.

Whenever I start/restart my computer there are two login shown, both with the same name. I believe one is a local account (generic icon), the other has my icon I assigned to my Microsoft account. I have recently changed my email address and updated the address on my Microsoft account.

Every time I start/restart the computer it defaults to the generic icon with my old email as the user name and asks for a password. I have tried entering my password and it says that the user name or password is incorrect. I also tried correcting the email to my new email, enter my Microsoft password but it still says that is incorrect. I then have to click the login with my assigned icon and enter my PIN.

Today I checked my Microsoft account and removed the old email from recovery but the problem continues.

Is there a way to remove this generic account? Or have it be the same as my Microsoft account? I just want to type in my PIN.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2025-03-06T19:57:08+00:00

    Didn't work for me...thx anyway.

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  2. Anonymous
    2025-03-06T19:26:41+00:00

    Didn't work because MS is a mess. I went thru Step 6, entered the password and it said "password is incorrect" and it's the same PW I just entered to get into the account (which I also used here).

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  3. Anonymous
    2025-02-11T02:24:21+00:00

    seriously.. has someone resolved this? I have the same issue and these suggestions seem to be for local accounts or other windows 11 versions

    I've resorted to asking Reddit. If I get an answer there, I'll come back and let you know.

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  4. Anonymous
    2025-02-11T02:22:52+00:00
    1. Click the Your Info page on the right side.
    2. Under the “Account settings” section, click the Sign in with a Microsoft account instead option for the Local account setting.

    I'm good through the "Your Info" but when I get there I see "Account Settings" but the only option is to "Sign in with a local account instead" and nothing else. Below that in another box, I see "Related Settings" but clicking that takes me to my Microsoft account page.

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  5. Anonymous
    2025-02-05T03:52:26+00:00

    seriously.. has someone resolved this? I have the same issue and these suggestions seem to be for local accounts or other windows 11 versions

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