Windows 11 two accounts sign in issue

Anonymous
2024-04-20T17:41:56+00:00

I am using Windows 11 Home.

Whenever I start/restart my computer there are two login shown, both with the same name. I believe one is a local account (generic icon), the other has my icon I assigned to my Microsoft account. I have recently changed my email address and updated the address on my Microsoft account.

Every time I start/restart the computer it defaults to the generic icon with my old email as the user name and asks for a password. I have tried entering my password and it says that the user name or password is incorrect. I also tried correcting the email to my new email, enter my Microsoft password but it still says that is incorrect. I then have to click the login with my assigned icon and enter my PIN.

Today I checked my Microsoft account and removed the old email from recovery but the problem continues.

Is there a way to remove this generic account? Or have it be the same as my Microsoft account? I just want to type in my PIN.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. Anonymous
    2024-06-29T17:20:22+00:00

    I have no/no other user. My Windows 11 sign in screen shows my name twice -- one with a notice of an "invalid password" and a request to "please try again." The other is with a PIN, which I can enter and move to the desktop screen. I refuse to be continue playing these stupid games with MS about these Mickey Mouse security idiocies. Why do I have to do anything to be able access my desktop screen at all. Before Windows !! I was able do this without having to enter a PIN or password or anything. HOW DO I REMOVE THE DUPLICATIVE NAME FROM WINDOWS SIGN IN SCREEN WITH THE 'INVALID PASSWORD" NOTICE? AGAIN, I REPEAT THERE ARE NO OTHER USERS, THERE ARE NO OTHER ACCOUNTS, WORK, SCHOOL, OR OTHERWISE. WHAT GIVES HERE?

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  2. Anonymous
    2024-06-06T18:42:57+00:00

    Same issue here, but there is no Other User existing in my Accounts>Other Users

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  3. Anonymous
    2024-10-05T12:34:25+00:00

    Just post the solution instead of replying to everyone.

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  4. EmilyS_726 29,780 Reputation points Volunteer Moderator
    2024-12-05T04:34:02+00:00

    For those having this same issue. This is due to auto sign in is configured wrong.

    First, go to Settings > Accounts > Sign in options, scroll down to mid page, Make sure "For improved security, only allow Windows Hello Sign-in for Microsoft accounts on this device (Recommended). " is turned OFF.

    1. Type netplwiz in the search on the taskbar and press enter, select your user, if the "user must enter a username and password to use this computer" box is NOT checked, please check it , click Apply.

    Restar the computer. Problem should be solved.

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  5. Anonymous
    2024-09-15T11:28:35+00:00

    Hello, try this:
    go to Start -> Settings -> Accounts -> Sign-in options

    in Additional settings tab find "Use my sign-in info to automatically finish settings up after an update" -> put Off

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