Windows 11 two accounts sign in issue

Hi Meyata,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

It sounds like you're experiencing a common issue where your Windows 11 system is showing both a local account and a linked Microsoft account at the sign-in screen. To resolve this, you can either remove the local account or merge it with your Microsoft account. Here's how you can do both:

To Remove the Local Account:

1. Open Settings.
2. Click on Accounts.
3. Click the Other users page on the right side.
4. Select the local account (the one with the generic icon) and click the Remove button.
5. Click the Delete account and data button to confirm.

To Merge the Local Account with Your Microsoft Account:

1. Open Settings on Windows 11.
2. Click on Accounts.
3. Click the Your Info page on the right side.
4. Under the “Account settings” section, click the Sign in with a Microsoft account instead option for the Local account setting.
5. Confirm your Microsoft account email address and password.
6. Confirm the local account password (if applicable).
7. Follow the prompts to complete the merge.

After completing these steps, you should be able to sign in directly with your Microsoft account using your PIN. Remember to back up any important data before removing any accounts to prevent data loss.

I hope this helps. If there is anything not clear, please do not hesitate to let me know.

 

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

Your wrong. Completely and absolutely wrong. You didn't listen. Many many people have this problem including me. But it automatically tries to sign in by itself and says password incorrect (I'm not using any settings that would make that happen i turned them all off and it still does it) which it shouldnt. And it's always trying to sign into a duplicate of my main account. Not a different account. The same one but it shows my username and password instead of my pin. It recently came to my attention because I now can't use the duplicate account that my pc automatically shows on startup to sign in. I have to click on the other one. And it's annoying as hell. It's just another stupid thing that should be fixed by Microsoft programmers but your too stupid to realize it's your fault.

I've spent hours trying to fix this, and I've finally succeeded. When you disable the need for a password in Netplwiz, that's your Microsoft account password you need to enter, not the password you're using to log in to your Windows session. Now my computer just starts right away on my main account. Hope this helps someone.

I had the same problem with the two usernames, but found that my problem was using my 4 digit PIN in the netplwiz window instead of my actual password for my Microsoft account. Once I tried it again with the password instead of the PIN the second account disappeared and I was able to get to my desktop without entering my PIN or password.

If you are still having the same issue after the update, try this:

I logged out of my MS account and signed back in. With the update, switching from one account to the other changed. I clicked on the Windows icon, then my name, the elipses and logout or switch account. Try it and see if you can see your other user. Good luck!

I have no/no other user. My Windows 11 sign in screen shows my name twice -- one with a notice of an "invalid password" and a request to "please try again." The other is with a PIN, which I can enter and move to the desktop screen. I refuse to be continue playing these stupid games with MS about these Mickey Mouse security idiocies. Why do I have to do anything to be able access my desktop screen at all. Before Windows !! I was able do this without having to enter a PIN or password or anything. HOW DO I REMOVE THE DUPLICATIVE NAME FROM WINDOWS SIGN IN SCREEN WITH THE 'INVALID PASSWORD" NOTICE? AGAIN, I REPEAT THERE ARE NO OTHER USERS, THERE ARE NO OTHER ACCOUNTS, WORK, SCHOOL, OR OTHERWISE. WHAT GIVES HERE?

I think i have a possible solution if you are still dealing with this problem please let me know thank you!