Very slow data transfer - One Drive

Anonymous
2014-09-05T20:59:17+00:00

I have a particular problem for which I have not found a solution.

I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.

I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:

I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a  .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2016-09-08T05:10:17+00:00

    In the last  5 hours, with sole use of the computer, I have seen the greatest number of file uploads - 555. Only 11,748 to go, then I can start on my documents.

    As regards onedrive personal see

    https://products.office.com/en-gb/office-365-personal

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  2. Anonymous
    2016-09-07T23:44:47+00:00

    I didn't think consumer OD was part of a personal O365 subscription, but then with such a confused product line up it's hard to tell.

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  3. Anonymous
    2016-09-07T06:05:13+00:00

    No, not OneDrive for business. Just a personal Office 365 subscription. Since I posted about 10 hours ago, I see that another 66 photos have uploaded. Only 12923 to go!

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  4. Anonymous
    2016-09-06T22:46:37+00:00

    Is this the consumer OneDrive or OneDrive For Business (part of Office 365)? I assume it's ODFB because the other FREE  OD works quite well, but we have to ask because of Msft's assinine use of the same name for very different products.

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  5. Anonymous
    2016-09-06T21:43:46+00:00

    I entirely agree with HA. One of the reasons I moved to office 365 was because of the "free" storage.

    I have set things up to sync my pictures - but so far in 4 days it has uploaded all the folders - most of which are empty, and the "free" picture files that were in the root folder of "Pictures" .

    I am at a loss to understand how the process can virtually block my internet connection when it is hardly doing anything at all!

    A quick count shows that it has uploaded about 500 files in 4 days, and I see that there are 12,989 files to go - so if my maths is correct that means another 104 days - and I have not even started on my documents!

    As a service, this is TOTALLY TOTALLY useless.

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