Very slow data transfer - One Drive

Anonymous
2014-09-05T20:59:17+00:00

I have a particular problem for which I have not found a solution.

I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.

I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:

I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a  .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2016-12-23T08:47:11+00:00

    Just another "me too", I guess.

    I never used OneDrive before, but after upgrading Office to 2016 (ProPlus, not 365) it has become the default location for saving documents, so I decide to try it in certain cases.

    Transfer speeds are abysmal. My internet connection is a corporate one, not a simple DSL with a "pro" account, but a dedicated leased line.

    It is 200 Mbps symmetrical with bandwidth guarantee, slower than most DSL and cable accounts promise as maximum, but with a _guarantee_ on that speed from here to the provider's peer connections to the outside world and back.

    Online bandwidth tests show that I effectively get that speed without any problem, to and from speed testing sites hosted outside of my provider's own network.

    Transfer speed down from OneDrive fluctuates between 150-300 kBps (bytes) this morning, let's be friendly and call it roughly 2 Mbps (bits) average.

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  2. Anonymous
    2016-11-11T13:46:31+00:00

    My 7Mbps upload was never achieved with big uploads and I received this advice from MS Sarvesh

    OneDrive Team

    "I would like to inform you that the maximum limit of uploading files on https://OneDrive.live.com is 10 GB."

    I now upload one small group of folders at a time and find it much better.

    Peter

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  3. Anonymous
    2016-09-08T22:54:50+00:00

    Got it - that plan is basically just Office plus extra storage for the free One Drive. Msft needs to go to a marketing class to learn a bit about product lines.

    At that transfer rate, I'd cancel the plan and go with Google or Dropbox.

    And Sharief could not add "Microsoft Forum Moderator " to his moniker so is legit.

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  4. Anonymous
    2016-09-08T17:38:56+00:00

    That is good to know - but thankfully, I never clicked on the link.

    Have you got evidence for what you say, and those of you who clicked on the link, what has happened to your computer and personal data etc?

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  5. Anonymous
    2016-09-08T17:19:28+00:00

    Yes, Sharief's link gives you an error page because he is an impostor pretending to work for Microsoft. Then he seizes full control of your computer, turns it into a spam-bot, and steals all of your identification. Sorry, but that's the truth about Sharief (the thief). Sorry you good hoodwinked...

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