Surface Pro 7 type cover stops working, driver disappears?

Anonymous
2019-10-26T23:50:07+00:00

my brother just bought the surface pro 7, and initially the keyboard works, but after closing the type cover, once he returns, the keyboard does not work anymore, the driver cannot even be found. We tried all fixes, nothing except factory reset worked. It happened again today, a day later and we are perplexed. we cannot continue to factory reset every day for this keyboard type cover to work, what can be done??

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-05-29T11:38:16+00:00

    Oh gosh, that’s a complete nightmare of mine, thesis is due in a month, and my SP7 is acting up,

    Bought a wired keyboard Bcs I couldn’t bother,

    Will ask for replacement for

    Both in a month, before my warranty expieees in October

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  2. Anonymous
    2021-05-29T10:43:23+00:00

    Yes did that months ago, after the time taken following all the support 'solutions' took me over the warranty cut off.

    But I didn't learn my lesson, bought a SurfaceX, great machine, keyboard still working but even after 12 months there are still very few drivers for it, printers, software (even Photoshop), etc. all say they don't support the processor.

    serves me right for relying on Microsoft.

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  3. Anonymous
    2021-05-29T08:38:24+00:00

    Yeah, looks like getting a third-party BT keyboard is the only working solution. I also had bought one. Original Type over works completely unreliably.

    Eventually, I gave up on SP7 tired of it. Returned to a ThinkPad.

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  4. Anonymous
    2021-05-29T08:26:58+00:00

    I gave up looking for a fix and bought a Brydge 12.3 Pro+ bluetooth keyboard. Works really well.

    Solves the problem and turns the Surface into a proper hinged laptop. Pricey at £150 but cheaper than a new machine.

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  5. Anonymous
    2021-05-29T08:24:45+00:00

    That's ffffing scary.......what is Microsoft doing about this?

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